IGI Global Reviews

Updated June 24, 2015
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Dr. Mehdi Khosrow-Pour
22 Ratings

29 Employee Reviews

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  1. Helpful (1)

    Great company with room to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Current Employee - Anonymous Employee in Harrisburg, PA

    I have been working at IGI Global full-time (More than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    It is difficult for some to adapt to the corporate environment at IGI Global, but those that can will find opportunity and challenge.

    Cons

    Deadlines exist and are expected to be met - welcome to the real world. Frustrated employees have a tendency to bring their peers down rather than allowing the more positive peers to bring them up.


  2. Helpful (2)

    How is this company making money?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lebanon, PA
    Former Employee - Anonymous Employee in Lebanon, PA

    I worked at IGI Global full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice location just outside downtown Hershey.

    Cons

    So many cons. Management stinks, you are constantly monitored....I should say overly monitored. The pay is terrible! Poor kids coming out college could make more at Costco. For real! Maybe it's a good place to start a career? It's certainly not a place you'll want to stay very long though. Don't bother applying.

    Advice to Management

    Start caring about employes and career development.


  3. Helpful (2)

    Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IGI Global full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only pro at igi global is that you can quit when you find a better job and you'll be reminded of that option by the CEO several times a month.

    Cons

    If working at igi was a reality tv show no one would believe it is not scripted. Situation after situation, problem after problem and things just get worse and worse. If I had a dollar for every time I've heard 'if only I listened to the reviews on glassdoor and passed on igi' I would no longer need to work for igi. The CEO puts all his faith in the exact people he should be looking to remove from his employ. The list of ridiculous reasons not to work is so long it could be a Twitter feed at this point. Some highlights are no hr department, documentation that prohibits part time employment during off hours as a condition of employment with igi, a turn over rate that equals 1 employee leaving per pay period, workloads that are literally ten times the average for similar positions with other companies at a pay rate roughly 10,000 dollars below said average, regular threats to your employment status (weekly) and complete incompetence displayed by the managerial staff.

    This is quite simply a terrible place to work. Your efforts are better spent elsewhere. Please stop your application process with igi global and sweep under the couch or sort your sock drawer. It's a much better use of your time.

    Advice to Management

    When you see the wizard, ask for a brain.


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  5. Helpful (10)

    Movin on Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IGI Global full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is nice to see most of my colleagues everyday. The bright faces of a few hopefuls, and many genuinely goodhearted people, keep me coming back.

    Cons

    While it is a pleasure to be around most of these amazing employees, I am gone as soon as I find work elsewhere. Flex time turned into flex time with a stipulation as they now demand you to take your breaks in solitude. That is right! You are told what to do with the time that you are not paid for. The building has a few informants that splay the blinds open each and every time they hear footsteps in the parking lot; though, their hour and a half lunches are never monitored.

    We only receive one day of bereavement for the death of immediate family members (this is up one day from last year - yippee!), forcing us to use our well-earned personal time off to grieve. The absurdity of this one day allotment sincerely saddens many of us.

    Priorities within the company are an enigma to us all. For IGI, it is more important to display a paltry, productivity metric on two 60" plasma tellies, then it is to formulate an honest measurement of our productivity goals. IGI was more urgent, and thorough, in making everyone remove their unique MS profile pictures then there were in closing a few sexual harassment claims that went inconclusive.

    Advice to Management

    Sell, or give the company away if you must. Most of us may stay if you do.


  6. Helpful (7)

    Trash..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IGI Global

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I liked watching people play golf across the street.

    Cons

    The "senior managers" most of the time have no experience in the department they are in charge of. They will promise you great career growth and direction within the company, this is a complete lie. All department managers are "too busy" to help younger staff with questions or tasks, instead, they direct a less experienced, and less qualified individual to train, teach, or provide you instruction and direction in any task.

    The CEO is nonexistent, he is more an entity than a person. The most he is in the office is 3 times a week, and you'll never see him even if he is there, but you can hear him, yelling at people on the phone regarding furniture and remodeling that is taking place within the building. I have never met the CEO, nor do I have any desire too, he is feared more than he is respected, not to mention completely unpredictable.

    Being friendly with your coworkers is not encouraged and is actually indirectly frowned upon, you are expected to shut up and work for 8-10 hours a day, and not communicate with team members outside of team meetings. It's completely ridiculous, and the company is actually a joke. All employees here, except for maybe 5, are looking for new employment and despise IGI Global.

    The department managers will say that the reasoning for the horrible Glassdoor reviews are because people accept positions that they are "over qualified" for and are unhappy because they accepted a position that is beneath them. Sadly, the upper management at this company will never believe any of the negative reviews written on this website or anywhere else, they simply don't care. It's sad when the only good review son here are from people within upper management trying to boost the Glassdoor rating.

    Advice to Management

    You all suck. Sell the company.


  7. Helpful (10)

    Twenty plus reviews can't all be wrong

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IGI Global full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flex time, the new PTO structure, and most of the employees who work at the same level as you.

    Cons

    Regardless of the "pros" mentioned above, it is a horrid place to work. If you enjoy an oppressed environment with zero empathy for your deceased loved ones, submit your resume. One day of bereavement for your deceased parent is better than none, right? You can always cut into a chunk of your PTO if you need more than a day to grieve your loss. Also, be prepared to work for a wage slightly above the state's minimum and expect to put out the work of three to four employees. Quantity is more important than quality here, in both the time you put into this place, and the product that leaves the premises. I have seen many cry, many quit, and many termed in the revolving door that is IGI Global.

    Advice to Management

    Please sell the company to someone who understands true leadership, project management, and most importantly, a knowledge of the publishing industry as it is operated in First World countries.


  8. Helpful (14)

    Do Not Apply

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hershey, PA
    Former Employee - Anonymous Employee in Hershey, PA

    I worked at IGI Global full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers, monthly luncheons, flex time (expect this to go away), casual dress on Thursdays and Fridays, fairly standard health benefits, and high chance for advancement (because superiors leave or get fired).

    Cons

    This applies to MKP Technologies and everything under the MKP-Inc umbrella company (I'm sure it's to skirt some tax laws).

    What to say that others have not already. There is no loyalty to employees, they are not even treated as a number. Yet management expects your loyalty by underpaying and expecting to get over 40 hours of work out of you. At the beginning of the new year, eight new employees were hired across two departments. Within three months, four of these employees have been laid off as well as a senior member of one of those departments. The decision to hire these new employees was handed down from the CEO with no input from the department then out of nowhere employees need to be cut within these same two departments with no reason given. Most likely it is to skirt something with FMLA. Additionally a sexual harassment report was filed by an employee (albeit a minor one) against a senior management member that was swept under the rug and was not be investigated as it was CEO's company and he will dictate what is to be investigated.

    The management strategy of the CEO and some of the Directors is a pressure filled "more until you break" management style. This creates a negative atmosphere and makes you brace for what tiny little negative thing is going to be focused on and throw a wrench into what your department is working on. He then expects these actions to be immediate and thus end up having many shortcomings instead of allowing the department to properly plan and implement his new initiatives. Do not ever expect a pat on the back. However you can expect the CEO to look around the room and look like he is half asleep when in meetings (on the weeks where spends a maximum of three days a week in the office). You can also expect to constantly wonder when it will be decided you are no longer needed. Responsibilities constantly get shifted around from one department to another depending on the turnover and managements willingness to replace people within certain departments.

    The CEO is also preoccupied with spinning off the IT team as MKP Technologies to which is causing issues with getting the proper IT support for projects and initiatives that he wants departments to implement. Also there are systems that could be used that would cut down on the chance of publishing plagiarized material however that is not as import as publishing content as quickly as possible and just trying to get it into contributor's university library.

    Advice to Management

    Don't get rid of people who want more money or are looking for other employment or you would need to get rid of 90% of the employees. Don't treat HR as a luxury and actually treat your employees like human beings. Listen to your managers and don't make snap decisions then wonder why have them done as soon as possible.

    Or just sell the company... yeah, just sell the company.


  9. Helpful (8)

    Stressful, no leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IGI Global (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Recent policy changes make this feel like more of a normal workplace instead of a jail.

    Cons

    The owner suppresses and reprimands experienced, qualified employees, ones who are true experts in their fields, when they try to step up and take charge. He does not trust them and does not want them to have any control or meaningful authority in his company. This has caused us to lose many talented, competent employees. As a result, we're stuck with the leftovers to fill management positions, and suffer from lack of leadership and expertise. The situation is made worse since the owner is hardly ever in the building and we're left with the inexperienced managers to run things.

    Advice to Management

    Employees are unmotivated and waste time throughout the day because of the lack of leadership and direction. Find and retain EXPERIENCED, QUALIFIED managers and actually let them run and take ownership of their departments and have real authority. Either that, or do it yourself by being in the office every day and taking an active role in the daily activities.

    Keep all of your employees on site, especially managers. It is not helpful for us to have a manager working part time and remotely. They, of all people, are the ones who need to be in the building providing leadership.

    Get buy in from your employees before making hiring decisions, especially for managers, so that you hire people your current staff will actually want to work with. Recent unilateral hiring decisions have put a lot of stress on a lot of people. We all understand that it's your company and you can do what you want, but that approach is alienating you and making everyone very unhappy.

    Remember that the 50 or so human beings working here are the reason your company brings in the revenue it does. You could not do this all on your own.


  10. Helpful (15)

    Welcome to the Worst Place You Will Ever Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at IGI Global full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The golf course next door will give you a very scenic view.

    The new HR guy is awesome and tries very hard to make the best of what is a horrible place to work and an upper management staff that is comprised entirely of arrogant people who have no idea (and no experience) in managing people.

    Cons

    Well there very many cons, in fact, for most people it is impossible to get their actual job done in a day. Between people giving tasks to do that either 1) make no sense and that are probably a mistake, maybe even a mistake that you will have to spend time fixing later in the week or 2) are just simply impossible to do. The people giving you advice about your job have never done your job before or maybe did that job eight or so years ago, so they won't be able to effectively help you. People quit all the time after getting frustrated with the arrogant upper management, the poor communication and the minuscule pay. After they quit, get ready to take on all their tasks. No, this will not result in a pay increase or even a title change for you.

    While there are plenty of friendly people, there are also a lot of people with little patience, bad tempers or, in some very unfortunate cases, people who do not know how to conduct themselves properly in a work setting around ladies. And no, there is nothing that will be done about this by management. Women are treated very poorly here with no respect.

    You will worry every single day about whether or not you will get fired. Not because of anything you have done wrong, but just because you are aware of how easily the CEO will dispose of you. If you stay a couple weeks, a few people will have already been fired or quit before they were fired. The level of job security you will have is at zero, all the time.

    No one will listen to you, especially the upper management, you direct supervisors will try their best, but the CEO and Managing Director have final say and they don't care about you and will openly admit to not caring about you. The CEO has actually fallen asleep in meetings while being spoken to. He has also been known to count his money and randomly get up and leave during meetings as well.

    A word of advice, if you think all the negative reviews on here were just written by a small sampling of particularly mad people, it really isn't. In fact, there is a pact in the office that everyone has. The newest person is "protected" for their first two weeks, after which everyone starts revealing how bad things really are, how much of a struggle every day is for the employees.

    Advice to Management

    Demolish and restart from the ground up. There is no foundation here to build on.


  11. Helpful (14)

    Deeply dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IGI Global full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You'll get a crash course in some parts of the publishing industry. You'll probably be forced to develop good workplace discipline, though some of it will be of the "passive survival tricks" and "butt covering" sort, rather than the real proactive growth and professional achievement you'd really like. Due to the disproportionate number of young, underemployed people in the talent pool, some of your coworkers will be really great. You may, if you can stick around a year or two, find yourself in a new role with new responsibilities. I was able to leave the job at work.

    Cons

    The model is quantity over quality, with publications sold at high prices in a niche market that is somewhat captured, so job titles and experience here don't necessarily transfer elsewhere in the publishing industry. You might get better at project management or InDesign generally, but you won't get other kinds of professional development, be encouraged to or able to develop expertise, or have much opportunity to innovate except in superficial ways. Emphasis is on appearance and numbers (however you get there...cutting corners, lowering standards, repackaging old content) over everything else, which frustrates quality employees and hurts the company's reputation. Most of the major problems of the company come from this: young, inexperienced employees can work with energy and dedication, but they don't necessarily have the skills and perspective work efficiently to professional standards. The company and its employees would benefit from mature, experienced professionals, but the owner doesn't want to pay them or listen to them, so you won't find them here. This is a symptom of the company's owner problem: he's largely absentee, but sporadically throws everything into tumult by acting controlling, demanding, and demeaning, and by firing people arbitrarily and also by firing them cyclically (usually for not meeting unreasonable goals). This is unfortunate since the system is built to produce what it always produces--low standard writing from desperate, inexperienced, or unreliable authors, poorly edited and produced, riddled with errors, at a rate that about ~40-50 constantly churning employees can produce. The owner won't ever be able to turn out more simply by firing employees who acknowledge this reality and replacing them with less experienced yes-sir-sayers who don't (yet) know better. I was there through two of these cycles. Those that succeed here long term are always myopic, either very driven or nose-to-the-grindstone hardworking, and either delusional or disengaged by necessity. Everyone else quits or is fired at a such a high rate that it is surprising the company continues to exist.

    Advice to Management

    Not sure if it would be possible to fix the toxic environment without a change in ownership.



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