IHOP

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IHOP Reviews

Updated August 13, 2014
Updated August 13, 2014
192 Reviews

2.6
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IHOP Chairman and CEO of DineEquity, Inc. Julia A. Stewart
Julia A. Stewart
49 Ratings

Review Highlights

Pros
  • The location is nice, the food is good (in 9 reviews)

  • fun environment and flexible hours (in 8 reviews)


Cons
  • Long hours, sometimes time can run away with you (in 9 reviews)

  • Upper management continue to change policies at will (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good people good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waiter
    Current Employee - Waiter

    Pros

    Free food and tips and lovely people

    Cons

    The hours and the rules

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    free food with every shift

    Cons

    poor standards management needs to buckle down

    Advice to ManagementAdvice

    buckle down more

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Sunrise, FL
    Former Employee - Server in Sunrise, FL

    Pros

    You make very good money

    Cons

    You have to be fast pased

    Advice to ManagementAdvice

    Def should have people more serious of the job they have.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    High school all over again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Cashier  in  Orlando, FL
    Current Employee - Server/Cashier in Orlando, FL

    Pros

    They work with your scheduled if your a student or have other responsible 50% discount if eat in 20% discount if you take it Togo

    Cons

    Manager blamed you for the Cooks mistake, talk to you like your a child, not enough table, tables and bigger parties goes to the server that he likes

    Advice to ManagementAdvice

    Need to treat people like human being

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Manager's "favorites" get the best schedules and hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Willoughby, OH
    Current Employee - Server in Willoughby, OH

    Pros

    The pro is that I like the people I work with. Nice managers, always willing to help with you need it.

    Cons

    The cooks and the servers fight with each other so much that our tables can hear it. I was a new hire and I was told from the server manager that only "special" people get to serve morning. Yet I watched people get hired after me get straight on mornings. Why? butt kissing or am I just not "special" enough to make decent money for my family?

    Advice to ManagementAdvice

    Let everyone have a chance to work nights and mornings. It's not fair that some people get 4 days and others get 5-6 days. Change the time where you schedule a 2:30-7:30 time because you get no customers for the first 4 hours and I come home with only had 3 tables. Oh and theres way too many servers on so we cant make good money at night.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    great for a college student

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible Schedule, Ok tips, 24 hours

    Cons

    food it a bit greasy for my taste

  8.  

    Overnight Waitress at IHOP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Miami, FL
    Former Employee - Server in Miami, FL

    Pros

    You have the opportunity to meet many interesting people from the staff (your managers, the cooks, the other servers) and from the customers. I met some good friends while working here. From that aspect, it was fun and exciting to see what new things or people could happen everyday. It was also a thrill to be able to get cash in a fast way as as server.

    Cons

    I worked the overnight shift, so this meant a lot of down-sides:

    1. The schedule for my personal life become off and it was hard to keep a "normal" life of balancing my friends or family. You come to learn that people do things in the day time and it's not normal to live your life at night (even on your days off).

    2. Management refused to move me to any other shift and this made me resentful, so I just quit.

    3. The manager for my store, in particular, was lazy and pushed their work onto the assistant manager instead. No one in the staff liked watching this.

    4. There is no rule that exists for tipping or any gratuity. I remember once serving a table with over 20 people for an hour with a bill of over $100 and they left me a $6 tip. I was only focusing on their table for a full hour and they still did this. I think it's very frustrating and aggravating when customers don't understand or care that they needed to tip.

    5. Working the overnight shift is similar to working at a bar, i.e., you get a lot of inebriated customers. This can be either a good or a bad thing, but generally, working overnight is a lot like working at a bar. You will never know what happens from night to night.

    Advice to ManagementAdvice

    Management needs to take into account that they need to hire managers that have genuine restaurant experience. Even if it means hiring from within the company, such as someone who's worked there for 5 to 10 years, this is far better than hiring someone who is a college graduate with no prior restaurant experience.

    No opinion of CEO
  9.  

    Overworked and Under appriciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager  in  Austin, TX
    Current Employee - Assistant General Manager in Austin, TX

    Pros

    Free Food, good benefits, promotion rate

    Cons

    Hours, Stress, Upper management, time off policy, limited number of managers, work life balance

    Advice to ManagementAdvice

    Change

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Wonderful first job as a hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Picayune, MS
    Former Employee - Hostess in Picayune, MS

    Pros

    I got free food and the people I got to work with were very nice. It was a great first job

    Cons

    It would get so busy you'd get overwhelmed and extremely hot. Plus if it wasn't busy then your hours would get cut.

    Advice to ManagementAdvice

    I really feel like upper management did the best they could do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Workerd for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server  in  Chesapeake, VA
    Former Employee - Food Server in Chesapeake, VA

    Pros

    Fast pace. Good tips. Good enviorment.

    Cons

    Side work may sometimes make you think it's not worth the pay.

    Recommends
    Approves of CEO

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