IKEA Reviews

Updated September 29, 2014
Updated September 29, 2014
567 Reviews
3.6
567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKEA CEO Peter Agnefjall
Peter Agnefjall
132 Ratings

Review Highlights

Pros
  • Great benefits package is the only reason I have stayed with this company for so long (in 59 reviews)

  • The work/life balance for the most part is good (in 25 reviews)


Cons
  • work life balance is not always at the forfront for coworkers (in 18 reviews)

  • coming from a part time you will not choose to do a full time job or work more hours (in 19 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Schaumburg, IL
    Current Employee - Customer Service Associate in Schaumburg, IL

    I have been working at IKEA full-time for more than a year

    Pros

    friendly staff, good structure, promote from within

    Cons

    not much overtime permitted by management

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    IKEA Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bloomington, MN
    Former Employee - Anonymous Employee in Bloomington, MN

    I worked at IKEA full-time for more than 8 years

    Pros

    Great company...good culture, wonderful people, environmentally aware.

    Cons

    Lots of turnover, clueless people making decisions for the store level in the service office, often not a lot of consistency on the way things are handled with coworkers...often who you know or are friends with changes the outcome of major decisions.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    interesting concept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co Worker  in  Sunrise, FL
    Current Employee - Co Worker in Sunrise, FL

    I have been working at IKEA part-time for more than 5 years

    Pros

    They will hire and promote from within the company

    Cons

    The work is unless you are in management the pay is low

    Advice to ManagementAdvice

    Be more visible on the sales floor when the days are very busy

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Open flexible and ever changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recovery Co-Worker  in  New Haven, CT
    Current Employee - Recovery Co-Worker in New Haven, CT

    I have been working at IKEA part-time for less than a year

    Pros

    Benefits after a year even though part time. Hours work accumulate to paid time off and start off with 5 sick days

    Cons

    position jumping not possible till 6 months. Raise after every year for certain positions.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Company, Wish I Made More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at IKEA full-time for more than 3 years

    Pros

    Flexibility with schedule, laid back, respected choices, great benefits

    Cons

    Pay could be better, opportunities are fewer and further between what they allow you to believe

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great people to work with and a fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IKEA Kitchen Seller  in  San Diego, CA
    Former Employee - IKEA Kitchen Seller in San Diego, CA

    I worked at IKEA full-time for more than a year

    Pros

    Laid back environment, family values and mostly good customers.

    Cons

    They do not always practice what they preach, they are more concerned with customers than they could ever be with employees. The returns department which I closely worked with dealt with lots of problems and bad policies, like being able to return a mattress within 30 days. Even if the mattress had blood or urine on it, I think that is a health violation....At the end of the day no matter what happens the customer is always right, you just have to sit back and take it.

    Advice to ManagementAdvice

    I would say pay more attention to your employees

    Recommends
  8.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKEA

    Pros

    good benefits and great working environment

    Cons

    long working hours with low wage

  9.  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Covina, CA
    Former Employee - Sales Associate in Covina, CA

    I worked at IKEA part-time for more than 3 years

    Pros

    Good benefits. European motos

    Cons

    You are just a number. Management doesn't care about you.

    Advice to ManagementAdvice

    Learn leadership principles

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Fantastic as a franchise, horrible as a corporate store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiving/Replenishment Coworker  in  Seattle, WA
    Current Employee - Receiving/Replenishment Coworker in Seattle, WA

    I have been working at IKEA full-time for more than 10 years

    Pros

    I stay because of the great benefits and my great coworkers.

    Cons

    It is such a policy and rule driven work environment, managers don't acknowledge the human integrity of the coworkers anymore. You can be the absolute best worker in every way, but if there is an accidental/unintentional human error, you're written up and treated like a criminal. They never acknowledge their own errors, but rather spin it to make coworkers feel they somehow were responsible. There are so many hard working people that should be celebrated. Instead they're worked even harder and feel beat down. As a franchise, coworkers never left. Now, there are continual job openings. Most new hires are gone within a year. It's unfortunate that IKEA doesn't value the most important assets of the company. They have great products but they don't exactly sell themselves.

    Advice to ManagementAdvice

    IKEA Family only exists for the customers. Coworkers have no trust or respect for a management that speaks of IKEA values but does not walk the talk. All the goodie bags in the world doesn't replace how you treat people on a daily basis. Example: if a coworker's sister dies, a caring manager/employer would offer their sincere condolences. This doesn't happen at our store-unbelievable but true.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Wow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IKEA as a contractor for less than a year

    Pros

    The hourly rate was above minimum wage for me. Great products and atmosphere. Wholesome lunches ($3), free coffee for employees, fun work, decent break times.

    Cons

    I said hello to several co workers on several occasions and they said absolutely nothing. That set the tone for my entire time working at this company. They say you can be yourself but to be real they should add "but only if we like you." You have to be in the clique or you won't make it there. If you just like to do your job, pay your bills, and go home, this is not the place for you as it is sort of like highschool. The harder you work, the more of a chump you will be. The slackers are "cool".

    Advice to ManagementAdvice

    I would advise all meetings be held in private with the appropriate documentation and everything. I suggest letting the H1 employees know of their progress or lack there of so that they are given a chance to improve before termination or end of trail period. I suggest putting more importance on a job well done than the social side of. My department lost money due to outright negligence. More time is spent talking than working.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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