IKEA Reviews

Updated September 18, 2014
Updated September 18, 2014
557 Reviews
3.6
557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKEA CEO Peter Agnefjall
Peter Agnefjall
130 Ratings

Review Highlights

Pros
  • Great benefits, Store Manager who really cares about everyone, fun place to work (in 55 reviews)

  • Great team, good benefits, great work-life balance, opportunities for development & growth (in 24 reviews)


Cons
  • work life balance is not always at the forfront for coworkers (in 18 reviews)

  • coming from a part time you will not choose to do a full time job or work more hours (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    IKEA Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bloomington, MN
    Former Employee - Anonymous Employee in Bloomington, MN

    I worked at IKEA full-time for more than 8 years

    Pros

    Great company...good culture, wonderful people, environmentally aware.

    Cons

    Lots of turnover, clueless people making decisions for the store level in the service office, often not a lot of consistency on the way things are handled with coworkers...often who you know or are friends with changes the outcome of major decisions.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Schaumburg, IL
    Current Employee - Customer Service Associate in Schaumburg, IL

    I have been working at IKEA full-time for more than a year

    Pros

    friendly staff, good structure, promote from within

    Cons

    not much overtime permitted by management

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    interesting concept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co Worker  in  Sunrise, FL
    Current Employee - Co Worker in Sunrise, FL

    I have been working at IKEA part-time for more than 5 years

    Pros

    They will hire and promote from within the company

    Cons

    The work is unless you are in management the pay is low

    Advice to ManagementAdvice

    Be more visible on the sales floor when the days are very busy

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Open flexible and ever changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recovery Co-Worker  in  New Haven, CT
    Current Employee - Recovery Co-Worker in New Haven, CT

    I have been working at IKEA part-time for less than a year

    Pros

    Benefits after a year even though part time. Hours work accumulate to paid time off and start off with 5 sick days

    Cons

    position jumping not possible till 6 months. Raise after every year for certain positions.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Company, Wish I Made More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at IKEA full-time for more than 3 years

    Pros

    Flexibility with schedule, laid back, respected choices, great benefits

    Cons

    Pay could be better, opportunities are fewer and further between what they allow you to believe

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great people to work with and a fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IKEA Kitchen Seller  in  San Diego, CA
    Former Employee - IKEA Kitchen Seller in San Diego, CA

    I worked at IKEA full-time for more than a year

    Pros

    Laid back environment, family values and mostly good customers.

    Cons

    They do not always practice what they preach, they are more concerned with customers than they could ever be with employees. The returns department which I closely worked with dealt with lots of problems and bad policies, like being able to return a mattress within 30 days. Even if the mattress had blood or urine on it, I think that is a health violation....At the end of the day no matter what happens the customer is always right, you just have to sit back and take it.

    Advice to ManagementAdvice

    I would say pay more attention to your employees

    Recommends
  8. 1 person found this helpful  

    Great company to work for, learned so much and met so many different people. Very diverse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Charlotte, NC
    Former Employee - Customer Service Associate in Charlotte, NC

    I worked at IKEA part-time for more than 3 years

    Pros

    Pay is great. Very flexible. Oppurtunities to travel.

    Cons

    Lack of hours. Lack of ownership and trust within departments.

    Advice to ManagementAdvice

    Management needs to be more interested in what is going on within their departments. Oppurtunities for adequate training in order to advance is also needed. Also, more hours should be avaliable for coworkers. Even with the pay is great...it doesn't really mean muchb if your workinf 15-20 hrs a week.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Incredible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at IKEA part-time for less than a year

    Pros

    Here is a company who not only cares about its community, but knows that in order to do so they need to take care of their employees. I have never seen a better group of individuals in one place than at IKEA. The best benefit package I have seen bar none.

    Cons

    The pay is low, great for recent grads and individuals with no family. Otherwise, Their pay is the highest in the retail industry and you can live off it, just turn in your Hummer and buy a Corolla.

    Advice to ManagementAdvice

    Stay on task. If they continue to execute their culture, it will hands down be the best place I have ever worked for.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I have had a great 5 plus years

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKEA part-time for more than 5 years

    Pros

    Company gives you a chance to become a leader in whatever area you are working in. Easy to get along with most coworkers and managers

    Cons

    Much like any job the pay could always be better. Dont have enough coworkers at certain departments when there is a need for them.

  11. 2 people found this helpful  

    Kitchen Planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IKEA Kitchen Seller
    Current Employee - IKEA Kitchen Seller

    I have been working at IKEA full-time for more than 8 years

    Pros

    Pay is great at start. Pay is more than most other departments. It is a specialist position and you can get paid ok. There benefits are great, they do take care of people there.

    Cons

    Too much politics. NOT ENOUGH STAFF. A lot of empty promises for advancing ones development there (even when asked). They recently began paying more than minimum wage for any position... but what about those that have been there for years??? They love to wiggle there way out of questions on salary.

    Advice to ManagementAdvice

    STEERING. Spend a day in our department. Don't just walk by, talk to us.
    See how it is to really great people and sell a kitchen, it's not as easy as you may think it is. We are customer service, sales people, kitchen designers, installation helpers, countertop specialists, we are cashiers, we set up services like the home delivery department and we know how to sell all of showroom. Can you do all that? I think that we are underpayed for all that we do. We do get payed ok, but there is a big gap between Team Leads and upper management. We are on the floor with customers.

    Recommends
    Negative Outlook
    No opinion of CEO

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