IKEA Reviews

Updated August 25, 2015
88 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
IKEA CEO Peter Agnefjall
Peter Agnefjall
16 Ratings

Pros
  • The work/life balance for the most part is good (in 29 reviews)

  • Great benefits for those working over 21 hours (in 65 reviews)

Cons
  • Also there is 0 I repeat 0 work life balance (in 20 reviews)

  • Even if you're a part-time worker you will have to work most weekends and might find it difficult to days off (in 20 reviews)

More Pros and Cons

88 Employee Reviews

Sort: Popular Rating Date
  1. IKEA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Co-Worker in Houston, TX
    Current Employee - Sales Co-Worker in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    Great benefits Free lunch for employees on peak days (red days) Okay discount The coworkers have a good sense of responsibility and respect.

    Cons

    The customers are AWFUL! So rude, treating the coworkers like they're below them, demanding unrealistic things (such as walking them through the whole store until they find what they are looking for). Management often does not listen to the complaints or concerns of their employees. Coworkers are blamed for almost everything when a customer is angry or upset about something. Have not had a weekend off in 8 months. Way too much drama on the sales floor No set schedule Hours are cut whenever the manager feels like it Hard work is not acknowledged Attendance policies are very strict Actually currently looking for a different job because I can't stand the customers and the way management responds to issues on a day to day basis.

    Advice to Management

    Listen to what your co workers are saying, and actually do something when a problem arises. The management in sales avoids customer contact (mostly). Get on the floor with your team and experience what they do and why they have concerns about certain issues instead of hiding behind a desk for an entire shift.


  2. Helpful (1)

    mind the occurrences

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Co-Worker in Stoughton, MA
    Former Employee - Sales Co-Worker in Stoughton, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at IKEA (More than 5 years)

    Pros

    co-worker discount. great exercise, eliminates any need for a gym membership. $3 co-worker meal deal every shift. strong co-worker camaraderie. the products are awesome and fun to sell.

    Cons

    nearly impossible to break into mgmt no matter how 'high potential' you are considered. draconian attendance policy--9 occurrences (unplanned absence or tardy even ONE minute) & you're out, regardless of how far you drive, if your car breaks down, it's blizzarding outside, death in the family. no exceptions. scheduling is all over the place. shifts range from 4-10 hrs, from 8am-11pm. CLOPENING - when you close and then open the very next day. this should be against labor laws. job performance doesn't mean anything to them. they'll suck you dry.

    Advice to Management

    be more humane. actually live up to your big show of 'IKEA VALUES.' the only people who 'enjoy' working at IKEA are hopeful newbies who don't realize what's up yet, or management. it is not uncommon to see co-workers crying in the staff cafe from stress! it wasn't like this the first few yrs i worked there. things have CHANGED in the past 2 years. just really sad.


  3. Department Sales Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKEA full-time

    Pros

    IKEA offers great benefits and PTO.

    Cons

    The company does not provide the necessary resources to ensure the employee workload can be completed while still ensuring customer needs are met. It's an incredibly frustrating work environment with exceptionally high turnover and poor training processes (primarily due to lack of resources).

    Advice to Management

    Get out of the office and onto the selling floor to experience the reality of the business. Then make decisions on resource allocation.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at IKEA part-time (Less than a year)

    Pros

    Fun environment good people okay pay for job short hiring process

    Cons

    Not enough hours pay could be better

    Advice to Management

    None


  6. Sales coworker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    Great overall company to work for, above average compensation compared to other retailers, flexible scheduling

    Cons

    Awful communication top to bottom, would sometimes not get schedule until week before, large amount of callouts which penalize people who show up, low non-management coworker morale, too many people in leadership positions who do not know how to lead

    Advice to Management

    Learn how to relate to coworkers, try to promote people based on experience instead of how well they can brown nose, better balance scheduling so people don't go months without weekends off


  7. Hourly sales co-worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Co-Worker in Chicago, IL
    Former Employee - Sales Co-Worker in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule, some interesting designs, and free food on days when they believe they will sell more than one million dollars worth of products

    Cons

    All I can say is that there is way too much DRAMA. It is worse than high school (even grad school).

    Advice to Management

    It'd be nice to see management out on the sales floor instead of sitting behind a desk. Also it looks like a flock of sheep when a group of five managers try to run to lunch together. Your hourly employees notice how you try to avoid customer contact.


  8. Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company can have better management

    Cons

    Company has ok work life balance


  9. Sales Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Bayamon, PR
    Former Employee - Sales Specialist in Bayamon, PR
    Doesn't Recommend
    Positive Outlook

    Pros

    You are in evolve in a lot of thing

    Cons

    Is the first time they do business in PR

    Advice to Management

    New people


  10. Helpful (1)

    International management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    No opinion of CEO

    I have been working at IKEA (More than 8 years)

    Pros

    They have good benefits for full time employees

    Cons

    Their is no family here!! They sure don't practice what they preach!! Every promotion has to do with who likes you. Not your qualifications!! They brag about how multi-cultural they are..where are these people on their management team!! Look around next time you are there!!


  11. Dysfunctional and sexist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coworker in San Jose, CA
    Current Employee - Coworker in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    Decent benefits even for part time employees and a 15% discount if you like their stuff.

    Cons

    I have been a part time coworker for several years and I have seen hardworking, smart, motivated, women consistently passed over for promotions. It's very political and there are clear favorites. Also, there is very little training and new coworkers are put in roles where they are expected to learn fast - basically a trial by fire which results in annoyed customers and frustrated coworkers.

    Advice to Management

    Stop saying one thing and doing another! If you really want to promote Ikea values, start behaving accordingly.



Showing 88 of 942 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.