IKEA

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IKEA Reviews

Updated August 12, 2014
Updated August 12, 2014
543 Reviews

3.6
543 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKEA CEO Peter Agnefjall
Peter Agnefjall
124 Ratings

Review Highlights

Pros
  • Great benefits, Store Manager who really cares about everyone, fun place to work (in 55 reviews)

  • Great team, good benefits, great work-life balance, opportunities for development & growth (in 24 reviews)


Cons
  • work life balance is not always at the forfront for coworkers (in 18 reviews)

  • coming from a part time you will not choose to do a full time job or work more hours (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Work life balance, does not stand for this company. they preach it but does not follow thru

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ikea Cashier  in  Brooklyn, NY
    Current Employee - Ikea Cashier in Brooklyn, NY

    Pros

    get hours when the business needs is there

    Cons

    HR open door policy is there to get you fired. Jason Johnson is a coward and the head of HR.

    Advice to ManagementAdvice

    Learn t be bias and do what is right instead of creating things to justify why you have fired someone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A just for now job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits are good.
    Friendly people to work with for the most part.

    Cons

    Low pay, bad policies that are boarderline illegal. Favoritism, terrible schedules, contact center is only closed thanksgiving and Christmas and you have to submit your own time If you want to get paid. Very difficult to work with in regards to your hours and requesting time off. Expect to have Ikea rule your life. They don't care about their employees or customers. Actively looking for a new job!

    Advice to ManagementAdvice

    Follow the law and increase the pay.

  3. 1 person found this helpful  

    A Nightmare In Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carts Co-Worker  in  West Chester, OH
    Former Employee - Carts Co-Worker in West Chester, OH

    Pros

    I enjoyed the company of most of the people I worked with.

    A lot of foreigners and local celebrities shopped at the store. I was exposed to people I would not have met otherwise.

    Cons

    Management was incompetent at best. From the outside looking in, it felt as if the people in charge had no idea what they were doing. Since the store was extremely profitable, any management problems were swept under the rug. Internal problems be damned, IKEA's too popular to fail.

     Promotions were purely political. Unless you were apart of the "club", you weren't promoted. People that couldn't lead their way out of a paper bag were put in positions of leadership and power.

    There's a petty rivalry between those that worked on the second floor and those that worked on the first floor. The employees that worked inside had no respect for the employees that worked outside.

    There was no official training for my job. I learned how to do everything through trial and error.

    Very high volume of customers on weekends and holidays.

    Advice to ManagementAdvice

    Stop feeding employees crap about job advancement: none of it is true.

    Have an ear to the ground; know what's going on in the store. Be familiar with store workflow and customer behavior.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lick up and kick down - family run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You get 15% off the cheap furniture

    Cons

    Management is incompetent. As you are promoted based on your relationship with the family there are people doing jobs that are beyond their competence.

    Advice to ManagementAdvice

    Focus on succession planning and retired.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great staff but ridiculous policies and software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Team Member  in  East Palo Alto, CA
    Former Employee - Restaurant Team Member in East Palo Alto, CA

    Pros

    The other staff were friendly for the most part, especially in the design department and those on the floors of the store. Employee uniforms are fairly casual and they highly value making sure you get your breaks and have the general training required of all store associates (i.e. company culture, fire procedures, addressing fraud with customers, etc.)

    Cons

    Management is paranoid about theft and abusive of discount privileges. Employee meals are not free, only discounted, and not all that good either. Security is over-entitled and worshiped. Training is awful and managers act with little to no care towards welcoming new members to the team. Restaurant software is unique to IKEA but is complicated to learn and use in the time efficient manner expected. Manager totally disregarded my work schedule for my internship at another business.

    Advice to ManagementAdvice

    Offer free meals to your staff, or at least the one the ones who work in the Restaurant. Train your managers to actually listen to the needs of their employees when making the weekly schedules.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistic Analyst  in  Amsterdam (Netherlands)
    Former Employee - Logistic Analyst in Amsterdam (Netherlands)

    Pros

    as an intern, you have a opportunity to get the career information from the management

    Cons

    less responsibility deployed to me, got nothing to do during my internship.

    Advice to ManagementAdvice

    your management teams need to be trained all over again,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Poor upper management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong culture, great co-workers, 15% discount, free uniforms. The part time co-workers doing the hard work were amazing and dedicated even without support from management

    Cons

    Poor upper management, weak steering team, high turnover, weak business focus, little promotion from within

    Advice to ManagementAdvice

    Promote more from within! Management at store would complain about high turnover, but would do nothing to support and build competence. Absolutely terrible assistant store manager who was completely incompetent and juvenile - store went downhill when she was hired.

  9. 1 person found this helpful  

    BAD experience, political environment, irresponsible managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Duiven (Netherlands)
    Current Employee - Intern in Duiven (Netherlands)

    Pros

    Flexible timetable, flexible timetable, flexible timetable

    Cons

    Political working environment, irresponsible managers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Long fruitless journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Great benefits package is the only reason I have stayed with this company for so long.

    Cons

    Strong cliques among Shopkeepers. Steering group does not follow IKEA values. Only promote favorites and overlooks those with strong potential.

    Advice to ManagementAdvice

    Replace the entire steering group with managers who have vision and strong leadership capabilities.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Never got paid for overtime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Co Worker  in  Ludwigsburg, Baden-Wurttemberg (Germany)
    Former Employee - Logistics Co Worker in Ludwigsburg, Baden-Wurttemberg (Germany)

    Pros

    They care until you work there

    Cons

    The Human resource or account would not even answer your call after you leave your job and ask for the unpaid overtime or salary.

    Advice to ManagementAdvice

    Disaster

    Doesn't Recommend
    Disapproves of CEO

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