IKON Office Solutions PLC

www.uk.ikon.com
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IKON Office Solutions PLC Reviews

Updated November 13, 2014
Updated November 13, 2014
107 Reviews
2.9
107 Reviews
Rating Trends

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IKON Office Solutions PLC President Phil Keoghan
Phil Keoghan
29 Ratings

Review Highlights

Pros
  • Nice environment, friendly co-workers, good benefits (in 7 reviews)

  • Large company with lots of opportunity (in 3 reviews)


Cons
  • Low base salary - typical huge company feel (in 3 reviews)

  • No training available & IT is very dynamic (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    FSR

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKON Office Solutions PLC

    Pros

    Team, life work balance, supervisor

    Cons

    some workers can be lazy, but you get that anywhere.

  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKON Office Solutions PLC

    Pros

    Work life balance, good management

    Cons

    personal growth, training, low compensation

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Ikon office solutions, technology services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Sales Representative in Springfield, MO
    Former Employee - Technology Sales Representative in Springfield, MO

    I worked at IKON Office Solutions PLC full-time (more than a year)

    Pros

    Big company that offers nice benefits.

    Cons

    Very tough industry where you go from hero to zero month to month. If you can make it in this industry, you can make it in others.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Okay for first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable Representative in Macon, GA
    Current Employee - Accounts Receivable Representative in Macon, GA

    I have been working at IKON Office Solutions PLC full-time (more than a year)

    Pros

    Hours- can choose to work four or five days a week.

    Cons

    Management always on your tail about numbers, even though they sleep at their desks. Very strict about breaks.

    Advice to ManagementAdvice

    Loosen up and learn how to train new employees. Then your turnover rate would probably be lower and you wouldn't have to nag about meeting goals because the employees would be trained better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    IKON was a good place to work for someone who can't make a higher wage and has no ambition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Manager in Portland, OR
    Former Employee - Site Manager in Portland, OR

    I worked at IKON Office Solutions PLC full-time (more than a year)

    Pros

    I got promoted quickly because I was competent. It was easy to stand out.
    Decent vacation policy. OK health benefits.
    I enjoyed the customers I worked for/with.

    Cons

    To really move up you have to go into sales. That's no fun.
    Crappy hours. My first shift was 11 a.m. to 8 p.m. Monday through Friday.
    Bonuses for site managers were tiny. I knew my direct supervisor valued me, but none of the rest of corporate cared about me even slightly.
    Horrible management training that includes making everyone read the same book and discuss it and making managers chant mottos.

    Advice to ManagementAdvice

    If an employee shines and becomes a manager, maybe - just maybe - it's not a good idea to turn them into a sheep or corporate drone. I left because I couldn't stand the thought of further "training" sessions involving group think and forced enthusiasm.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Office size matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Terre Haute, IN
    Former Employee - Account Executive in Terre Haute, IN

    I worked at IKON Office Solutions PLC full-time (less than a year)

    Pros

    It's a job
    Good earning potential
    Thorough training program
    Great if you have an active manager and a territory

    Cons

    I worked at a small office (4 other people) and my goals were unclear
    Didn't get a territory
    Tons of cold calling
    Pretty much need to be in a large city to be successful

    Advice to ManagementAdvice

    Make clear the goals to new employees; follow up with them. Keep new employees involved, I left because I was just cold calling in another employee's territory and had no clue where my future lied with the company .

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Okay

    Current Employee - Administrative Assistant in New York, NY
    Current Employee - Administrative Assistant in New York, NY

    I have been working at IKON Office Solutions PLC full-time (more than 5 years)

    Pros

    I don't really have any best reasons to work here.

    Cons

    Pay is very low for a person that have years of experience and a college degree.

    Advice to ManagementAdvice

    Need to recognize your employees. Better pay is so much needed.

  9.  

    Stressful, demanding, no one cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy Supervisor in Houston, TX
    Current Employee - Copy Supervisor in Houston, TX

    I have been working at IKON Office Solutions PLC full-time (more than 10 years)

    Pros

    Great employees needs to be reconized by management

    Cons

    Management never satisfied with your best

    Advice to ManagementAdvice

    Listen to employees more often

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Focused but mismanaged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IKON Office Solutions PLC

    Pros

    Being able to work independently.

    Cons

    Management is unsure of resources and needs.

    No opinion of CEO
  11.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Representative in Miami, FL
    Former Employee - Field Service Representative in Miami, FL

    I worked at IKON Office Solutions PLC full-time (more than a year)

    Pros

    Being an FSR is great allows you to meet different people at different sites. Worked at some cool places in Miami, FL.

    Cons

    No set schedule made it difficult to go to school.

    No opinion of CEO

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