IKON Office Solutions PLC Reviews

Pros

Your Co workers are great

Cons

No advancement to higher position

Advice to Senior Management

Management training

Pros

Nice people and work enviornment

Cons

they will underpay you where they can and the management beyound the site level is pretty poor

Advice to Senior Management

Get more technically skilled people at the management level not just pushy personality types

Pros

Wonderful place to get work done and enjoyment of doing so.. the people are so wonderful here in Pittsburgh at every site. great benefits.

Cons

It's really great if you land a good site to work at. Some of the companies we run centers for are really demanding and others are kind of laid back so its a little harder if you get a busy site.

Advice to Senior Management

I would prefer if the management interacted with us a little more just to make sure everything is running as smooth as it should but for the most part keep up the outstanding job

Pros

my coworkers are nice and we all work well together, the work is mindless but keeps us busy and the day moves quickly

Cons

no overtime, sorting mail is the worst

Advice to Senior Management

havent been here long enough to post solid review of management

Pros

Great people, training and perks at times.

Cons

Micro managing needs to cut down a little.

Advice to Senior Management

Reward your employees with more outings.

Pros

Freedom during the work day.

Cons

Management in the New Orleans office has no idea what they are doing.

Pros

Competitive pay. Advancement opportunities, a lot of promoting within. Competent people left alone to do their job, but when needed management listened. Tuition reimbursement.

Cons

Many of the jobs are lower level, entry jobs. Therefore, some departments had careless employees just there to make a paycheck. Jobs moved back east without regard for employees or the client.

Advice to Senior Management

Listen to your staff. Their ideas, experience and opinions are one of the best assets a company can have. Have work programs for capable working mothers. Set up private rooms for nursing moms and decompression/discussion area for all.

Pros

Global resources, great processes and systems.

Cons

Too many middle managers, widespread mistrust with low morale.

Advice to Senior Management

Try building a team; not spending everyday protecting yourself. Manage upwards as much as you manage downwards. Get out of the office once in a while to learn what is taking place in the market.

Pros

Stepping stone to further your career in sales.
Service techs are great
Benefits

Cons

Low salary
No car allowance
Lots of expenses
Door to door cold calling
Lots of customer issues
Micromanaging
High quotas

Advice to Senior Management

Manager are nice, however no one knows what's going on.

Pros

large organization with global reach

Cons

commoditized industry and management team

Advice to Senior Management

times changed too quickly for organization