IKON Reviews

Updated February 25, 2015
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2.7
140 Reviews
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Approve of CEO
IKON Chairman and CEO, Ricoh Americas Corporation and Ricoh Americas Holdings, Inc. Kevin Togashi
Kevin Togashi
24 Ratings

Pros
  • Most of the people I worked with locally were good people (in 8 reviews)

  • Liked the people I worked with and working Major accounts (in 4 reviews)

Cons
  • Area leader claims to be supportive of a work life balance but in actuallity nothing like what is said (in 5 reviews)

  • Horrible lying upper management, no integrity whatsoever (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Good way to learn different industries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior On-Site Services Specialist in Charlotte, NC
    Former Employee - Senior On-Site Services Specialist in Charlotte, NC

    I worked at IKON

    Pros

    Management was god and lots of training opportunities are available. Working on-site as a contractor is a great way to learn about different industries. Regular, structured feedback is a positive.

    Cons

    The pay wasn't the best - felt pretty overworked a lot of the time, but it was a good way to get a foot in the door.

    Advice to ManagementAdvice

    Management never did much in the way employee appreciation - it would be nice if they did a little more as far as events outside of work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Bellevue, WA
    Former Employee - Marketing Manager in Bellevue, WA

    I worked at IKON

    Pros

    Great benefits, great people to work with and incredibly challenging. You have to try to get in there.

    Cons

    Benefits were not competitive enough.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Ok to start out in the field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IKON full-time

    Pros

    I didn't like anything about this company. No room for growth

    Cons

    Basic work, no room to grown

    Doesn't Recommend
    Disapproves of CEO
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  5. Good Company with some internal issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI

    I worked at IKON full-time (more than a year)

    Pros

    Good policies for growth, learning possibilities, and time off.
    Very busy, quick paced work that provides great time management learning opportunities.

    Cons

    Can lose contracts quickly through competitors. Be flexible to the customers complaints but learn to handle them and address them. Must be excellent in customer service.

    Advice to ManagementAdvice

    Pay people what they are worth and they will stay longer and create better customer retention.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Loved industry - unfortunate company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at IKON full-time (more than a year)

    Pros

    Great chance to grow a business ans develop people. Exciting time for the integration of functions. Industries were opening up to broader views of office functions.

    Cons

    Very little concern for the employees. Made the work-life balance very difficult. Uppet management was not flexible with customers or reps in deal making.

    Advice to ManagementAdvice

    Care more. Give more. Employees will return the favor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. This place SUCKS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Support Representative in Atlanta, GA
    Former Employee - Field Support Representative in Atlanta, GA

    I worked at IKON full-time (more than 3 years)

    Pros

    This job will make you instantly realize that you can do better. You quickly realize that it is JOB not a Career. You work for corporate America, not with them.

    Cons

    Management has no idea how to draw morale. Site managers will lead you to believe that you are going to help you move forward with your career. The truth is unless you sleep with someone or know someone in upper management, you will never get promoted.

    Advice to ManagementAdvice

    Practice what you preach!

    Doesn't Recommend
  8. Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Malvern, PA
    Current Employee - Senior Analyst in Malvern, PA

    I have been working at IKON full-time (more than 10 years)

    Pros

    Good work life balance

    Cons

    Compensation and benefits are lower

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. Professional but political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account Executive in Pittsburgh, PA
    Former Employee - Major Account Executive in Pittsburgh, PA

    I worked at IKON full-time (more than a year)

    Pros

    Great products. Good people and cool technology.

    Cons

    Management team and environment can be pretty political.

    Advice to ManagementAdvice

    Don't just promote from the good old boys.

    Recommends
    Positive Outlook
    Approves of CEO
  10. This review is for the LDS department of IKON.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at IKON full-time (more than a year)

    Pros

    I can not think of any

    Cons

    Hostile environment. 80% turn over.
    Company is behind in technology. Industry views them as a dinosaur.

    Advice to ManagementAdvice

    Advice to management treat employees with respect. Learn how to have productive conversations instead of shouting at people all the time.

    Doesn't Recommend
  11. Inside sales, great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Orlando, FL
    Former Employee - Inside Sales in Orlando, FL

    I worked at IKON full-time (more than 5 years)

    Pros

    Great place to work, training, and advancement.

    Cons

    They just don't pay enough!

    Disapproves of CEO

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