IKON

  www.ikon.com
  www.ikon.com

IKON Reviews

Updated October 3, 2014
Updated October 3, 2014
140 Reviews
2.6
140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKON Chairman and CEO, Ricoh Americas Corporation and Ricoh Americas Holdings, Inc. Kevin Togashi
Kevin Togashi
24 Ratings

Review Highlights

Pros
  • Most of the people I worked with locally were good people (in 8 reviews)

  • Liked the people I worked with and working Major accounts (in 4 reviews)


Cons
  • Area leader claims to be supportive of a work life balance but in actuallity nothing like what is said (in 5 reviews)

  • Horrible lying upper management, no integrity whatsoever (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company with some internal issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI

    I worked at IKON full-time (more than an year)

    Pros

    Good policies for growth, learning possibilities, and time off.
    Very busy, quick paced work that provides great time management learning opportunities.

    Cons

    Can lose contracts quickly through competitors. Be flexible to the customers complaints but learn to handle them and address them. Must be excellent in customer service.

    Advice to ManagementAdvice

    Pay people what they are worth and they will stay longer and create better customer retention.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Loved industry - unfortunate company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at IKON full-time (more than an year)

    Pros

    Great chance to grow a business ans develop people. Exciting time for the integration of functions. Industries were opening up to broader views of office functions.

    Cons

    Very little concern for the employees. Made the work-life balance very difficult. Uppet management was not flexible with customers or reps in deal making.

    Advice to ManagementAdvice

    Care more. Give more. Employees will return the favor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good opportunity however management lives and dies on 30 day performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategic Account Sales Manager in Chicago, IL
    Former Employee - Strategic Account Sales Manager in Chicago, IL

    I worked at IKON full-time (more than 3 years)

    Pros

    Strong product line, lots of potential that goes unrealized

    Cons

    Sales cycle is always longer the more complex the deal. Mgt lives on 30 days sales results. Company officers may out like a bandit when the sold to Ricoh.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Malvern, PA
    Current Employee - Senior Analyst in Malvern, PA

    I have been working at IKON full-time (more than 10 years)

    Pros

    Good work life balance

    Cons

    Compensation and benefits are lower

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    This place SUCKS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Support Representative in Atlanta, GA
    Former Employee - Field Support Representative in Atlanta, GA

    I worked at IKON full-time (more than 3 years)

    Pros

    This job will make you instantly realize that you can do better. You quickly realize that it is JOB not a Career. You work for corporate America, not with them.

    Cons

    Management has no idea how to draw morale. Site managers will lead you to believe that you are going to help you move forward with your career. The truth is unless you sleep with someone or know someone in upper management, you will never get promoted.

    Advice to ManagementAdvice

    Practice what you preach!

    Doesn't Recommend
  7.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IMS Biller in Houston, TX
    Former Employee - IMS Biller in Houston, TX

    I worked at IKON full-time (more than 8 years)

    Pros

    jeans on friday was very good

    Cons

    to many chef's not enough indians

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Professional but political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account Executive in Pittsburgh, PA
    Former Employee - Major Account Executive in Pittsburgh, PA

    I worked at IKON full-time (more than an year)

    Pros

    Great products. Good people and cool technology.

    Cons

    Management team and environment can be pretty political.

    Advice to ManagementAdvice

    Don't just promote from the good old boys.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best Company EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IMS Biller in Houston, TX
    Former Employee - IMS Biller in Houston, TX

    I worked at IKON full-time (more than 8 years)

    Pros

    I love the people and the atmosphere.

    Cons

    There weren't many cons. I loved working for this company.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    This review is for the LDS department of IKON.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at IKON full-time (more than an year)

    Pros

    I can not think of any

    Cons

    Hostile environment. 80% turn over.
    Company is behind in technology. Industry views them as a dinosaur.

    Advice to ManagementAdvice

    Advice to management treat employees with respect. Learn how to have productive conversations instead of shouting at people all the time.

    Doesn't Recommend
  11.  

    Inside sales, great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Orlando, FL
    Former Employee - Inside Sales in Orlando, FL

    I worked at IKON full-time (more than 5 years)

    Pros

    Great place to work, training, and advancement.

    Cons

    They just don't pay enough!

    Disapproves of CEO

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