IKON Reviews

Updated July 28, 2015
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2.7
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Recommend to a friend
Approve of CEO
IKON Chairman and CEO, Ricoh Americas Corporation and Ricoh Americas Holdings, Inc. Martin Brodigan
Martin Brodigan
25 Ratings

Pros
  • Most of the people I worked with locally were good people (in 8 reviews)

  • Liked the people I worked with and working Major accounts (in 4 reviews)

Cons
  • Area leader claims to be supportive of a work life balance but in actuallity nothing like what is said (in 5 reviews)

  • Horrible lying upper management, no integrity whatsoever (in 7 reviews)

More Pros and Cons

145 Employee Reviews

Sort: Popular Rating Date
  1. Facilities Mgt Shipping and Rec. Mailroom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MGT in Alexandria, VA
    Former Employee - MGT in Alexandria, VA

    I worked at IKON full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I like they let me run my team we were great together.

    Cons

    Didn't make enough for the cost of living in Va.

    Advice to Management

    Move the pay for employees


  2. Not disappointed that the company is gone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Toledo, OH
    Former Employee - Account Executive in Toledo, OH

    I worked at IKON full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company use to be a good stepping stone to bigger and better sales positions in better industries.

    Cons

    Just about everything was a con! Way to many managers and they all work off the good old boys network not easy to get promoted and once you did not much of a chance at keeping the job.

    Advice to Management

    None, most of the bad ones went to Ricoh in the buyout. Those in management did not treat the sales people very well. The only time anyone would even acknowledge you unless you were way over quote. If you hit your forecast every month management could care less.


  3. Graphic Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Atlanta, GA
    Former Employee - Graphic Designer in Atlanta, GA

    I worked at IKON full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked closely with Senior level Management. Pleasant work environment. Up-to-date equipment.

    Cons

    I had two horrible bosses, one after the other. The first was rude, bullying and frequently made inappropriate comments. The second was a tyrant who yelled and screamed when having a conversation. Couldn't stand working for either one. Human resources did nothing to improve this situation.

    Advice to Management

    Learn to have conversations without being condescending and nasty, as that makes for a hostile, tense work environment.


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  5. Managing Partner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IKON full-time

    Pros

    Strong emphasis on leadership, development, accountability, and ownership of results. Once earned, lots of autonomy as long as performance meets or exceeds plan.

    Cons

    Lots of change, competitive divisions with conflicting goals.


  6. Good way to learn different industries

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior On-Site Services Specialist in Charlotte, NC
    Former Employee - Senior On-Site Services Specialist in Charlotte, NC

    I worked at IKON

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management was god and lots of training opportunities are available. Working on-site as a contractor is a great way to learn about different industries. Regular, structured feedback is a positive.

    Cons

    The pay wasn't the best - felt pretty overworked a lot of the time, but it was a good way to get a foot in the door.

    Advice to Management

    Management never did much in the way employee appreciation - it would be nice if they did a little more as far as events outside of work.


  7. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Bellevue, WA
    Former Employee - Marketing Manager in Bellevue, WA

    I worked at IKON

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, great people to work with and incredibly challenging. You have to try to get in there.

    Cons

    Benefits were not competitive enough.

    Advice to Management

    Keep it up


  8. Ok to start out in the field

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IKON full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I didn't like anything about this company. No room for growth

    Cons

    Basic work, no room to grown


  9. Good Company with some internal issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI

    I worked at IKON full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good policies for growth, learning possibilities, and time off. Very busy, quick paced work that provides great time management learning opportunities.

    Cons

    Can lose contracts quickly through competitors. Be flexible to the customers complaints but learn to handle them and address them. Must be excellent in customer service.

    Advice to Management

    Pay people what they are worth and they will stay longer and create better customer retention.


  10. Loved industry - unfortunate company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at IKON full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great chance to grow a business ans develop people. Exciting time for the integration of functions. Industries were opening up to broader views of office functions.

    Cons

    Very little concern for the employees. Made the work-life balance very difficult. Uppet management was not flexible with customers or reps in deal making.

    Advice to Management

    Care more. Give more. Employees will return the favor.


  11. This place SUCKS!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support Representative in Atlanta, GA
    Former Employee - Field Support Representative in Atlanta, GA

    I worked at IKON full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    This job will make you instantly realize that you can do better. You quickly realize that it is JOB not a Career. You work for corporate America, not with them.

    Cons

    Management has no idea how to draw morale. Site managers will lead you to believe that you are going to help you move forward with your career. The truth is unless you sleep with someone or know someone in upper management, you will never get promoted.

    Advice to Management

    Practice what you preach!



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