IKON Reviews

Updated August 14, 2015
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2.7
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IKON Chairman and CEO, Ricoh Americas Corporation and Ricoh Americas Holdings, Inc. Martin Brodigan
Martin Brodigan
26 Ratings

Pros
  • Most of the people I worked with locally were good people (in 8 reviews)

  • Liked the people I worked with and working Major accounts (in 4 reviews)

Cons
  • Area leader claims to be supportive of a work life balance but in actuallity nothing like what is said (in 5 reviews)

  • Horrible lying upper management, no integrity whatsoever (in 7 reviews)

More Pros and Cons

146 Employee Reviews

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  1. Site Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Supervisor in Everett, WA
    Former Employee - Site Supervisor in Everett, WA
    Recommends
    Approves of CEO

    I worked at IKON full-time (More than 8 years)

    Pros

    Very Professional, great training, advancement opportunities, farily good leadership

    Cons

    limited feedback taken from "in the field" staff


  2. Loyal employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Hayward, CA
    Former Employee - Customer Service Manager in Hayward, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKON full-time (More than 3 years)

    Pros

    While working at IKON everyone worked well as a team. It didn't matter the department as we all wanted to succeed to ensure the customers needs were met. many of the team members had been with the company 5+ years

    Cons

    The division that I worked closed down, which is why I left the company. They did not offer relocation for very many people if any. It would have been nice to have been provided some options.


  3. Facilities Mgt Shipping and Rec. Mailroom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MGT in Alexandria, VA
    Former Employee - MGT in Alexandria, VA
    Recommends
    Neutral Outlook

    I worked at IKON full-time (More than 3 years)

    Pros

    I like they let me run my team we were great together.

    Cons

    Didn't make enough for the cost of living in Va.

    Advice to Management

    Move the pay for employees


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  5. Not disappointed that the company is gone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Toledo, OH
    Former Employee - Account Executive in Toledo, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IKON full-time

    Pros

    Company use to be a good stepping stone to bigger and better sales positions in better industries.

    Cons

    Just about everything was a con! Way to many managers and they all work off the good old boys network not easy to get promoted and once you did not much of a chance at keeping the job.

    Advice to Management

    None, most of the bad ones went to Ricoh in the buyout. Those in management did not treat the sales people very well. The only time anyone would even acknowledge you unless you were way over quote. If you hit your forecast every month management could care less.


  6. Graphic Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Atlanta, GA
    Former Employee - Graphic Designer in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IKON full-time (More than a year)

    Pros

    Worked closely with Senior level Management. Pleasant work environment. Up-to-date equipment.

    Cons

    I had two horrible bosses, one after the other. The first was rude, bullying and frequently made inappropriate comments. The second was a tyrant who yelled and screamed when having a conversation. Couldn't stand working for either one. Human resources did nothing to improve this situation.

    Advice to Management

    Learn to have conversations without being condescending and nasty, as that makes for a hostile, tense work environment.


  7. Managing Partner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IKON full-time

    Pros

    Strong emphasis on leadership, development, accountability, and ownership of results. Once earned, lots of autonomy as long as performance meets or exceeds plan.

    Cons

    Lots of change, competitive divisions with conflicting goals.


  8. Good way to learn different industries

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior On-Site Services Specialist in Charlotte, NC
    Former Employee - Senior On-Site Services Specialist in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Management was god and lots of training opportunities are available. Working on-site as a contractor is a great way to learn about different industries. Regular, structured feedback is a positive.

    Cons

    The pay wasn't the best - felt pretty overworked a lot of the time, but it was a good way to get a foot in the door.

    Advice to Management

    Management never did much in the way employee appreciation - it would be nice if they did a little more as far as events outside of work.


  9. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Bellevue, WA
    Former Employee - Marketing Manager in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, great people to work with and incredibly challenging. You have to try to get in there.

    Cons

    Benefits were not competitive enough.

    Advice to Management

    Keep it up


  10. Ok to start out in the field

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at IKON full-time

    Pros

    I didn't like anything about this company. No room for growth

    Cons

    Basic work, no room to grown


  11. Good Company with some internal issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI
    Former Employee - Site Manager/Integrated Acct Manager in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKON full-time (More than a year)

    Pros

    Good policies for growth, learning possibilities, and time off. Very busy, quick paced work that provides great time management learning opportunities.

    Cons

    Can lose contracts quickly through competitors. Be flexible to the customers complaints but learn to handle them and address them. Must be excellent in customer service.

    Advice to Management

    Pay people what they are worth and they will stay longer and create better customer retention.



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