IKON Reviews

Updated July 29, 2014
Updated July 29, 2014
140 Reviews

2.6
140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IKON Chairman and CEO, Ricoh Americas Corporation and Ricoh Americas Holdings, Inc. Kevin Togashi
Kevin Togashi
25 Ratings

Review Highlights

Pros
  • Most of the people I worked with locally were good people (in 8 reviews)

  • Liked the people I worked with and working Major accounts (in 4 reviews)


Cons
  • Area leader claims to be supportive of a work life balance but in actuallity nothing like what is said (in 4 reviews)

  • IKON makes their sales people look like incompetent morons (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Malvern, PA
    Current Employee - Senior Analyst in Malvern, PA

    I have been working at IKON full-time for more than 10 years

    Pros

    Good work life balance

    Cons

    Compensation and benefits are lower

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good opportunity however management lives and dies on 30 day performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategic Account Sales Manager  in  Chicago, IL
    Former Employee - Strategic Account Sales Manager in Chicago, IL

    I worked at IKON full-time for more than 3 years

    Pros

    Strong product line, lots of potential that goes unrealized

    Cons

    Sales cycle is always longer the more complex the deal. Mgt lives on 30 days sales results. Company officers may out like a bandit when the sold to Ricoh.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    This place SUCKS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Support Representative  in  Atlanta, GA
    Former Employee - Field Support Representative in Atlanta, GA

    I worked at IKON full-time for more than 3 years

    Pros

    This job will make you instantly realize that you can do better. You quickly realize that it is JOB not a Career. You work for corporate America, not with them.

    Cons

    Management has no idea how to draw morale. Site managers will lead you to believe that you are going to help you move forward with your career. The truth is unless you sleep with someone or know someone in upper management, you will never get promoted.

    Advice to ManagementAdvice

    Practice what you preach!

    Doesn't Recommend
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  5.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IMS Biller  in  Houston, TX
    Former Employee - IMS Biller in Houston, TX

    I worked at IKON full-time for more than 8 years

    Pros

    jeans on friday was very good

    Cons

    to many chef's not enough indians

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Professional but political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account Executive  in  Pittsburgh, PA
    Former Employee - Major Account Executive in Pittsburgh, PA

    I worked at IKON full-time for more than a year

    Pros

    Great products. Good people and cool technology.

    Cons

    Management team and environment can be pretty political.

    Advice to ManagementAdvice

    Don't just promote from the good old boys.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best Company EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IMS Biller  in  Houston, TX
    Former Employee - IMS Biller in Houston, TX

    I worked at IKON full-time for more than 8 years

    Pros

    I love the people and the atmosphere.

    Cons

    There weren't many cons. I loved working for this company.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    This review is for the LDS department of IKON.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at IKON full-time for more than a year

    Pros

    I can not think of any

    Cons

    Hostile environment. 80% turn over.
    Company is behind in technology. Industry views them as a dinosaur.

    Advice to ManagementAdvice

    Advice to management treat employees with respect. Learn how to have productive conversations instead of shouting at people all the time.

    Doesn't Recommend
  9.  

    Inside sales, great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales  in  Orlando, FL
    Former Employee - Inside Sales in Orlando, FL

    I worked at IKON full-time for more than 5 years

    Pros

    Great place to work, training, and advancement.

    Cons

    They just don't pay enough!

    Disapproves of CEO
  10.  

    Lots of work to do.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKON

    Pros

    It's okay. I learned a lot and was exposed to almost support situation you can have in a business.

    Cons

    Its okay its just a job. I wouldn't make this a career.

    Advice to ManagementAdvice

    No advice

  11.  

    The blind leading the dumb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at IKON full-time for more than a year

    Pros

    a recognized named but one that has a simple and bad reputation.

    Cons

    Dinosaurs running the place and terrified of technology. They talk the talk but have no clue who their clients are and more importantly who their employees are. If this place had a leader it could be a great business.

    Advice to ManagementAdvice

    Leave. Leave and let fresh blood come in with fresh ideas. So many people that want to be the boss but have no idea how to be a good boss have power there. The segmented departments with no leader understanding how to get them to work together is the most common trend. Stop worrying about your lame ass reports and worry about delivering to your clients. Empower your employees to win. The "leadership" in Nor Cal - SF specifically is a bad sitcom of bad bosses. No real QC checks, no investment into employees, no career paths. It is a job and when it is a job don't be surprised when people do just enough.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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