IMS Health Reviews

Updated March 28, 2015
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3.2
282 Reviews
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IMS Health Chairman and CEO Ari Bousbib
Ari Bousbib
117 Ratings

Pros
  • In consulting, you will learn things while enjoying a decent work/life balance (in 32 reviews)

  • very strong vacation, work from home, tuition reimbursement, and retirement plans (in 8 reviews)

Cons
  • Offsites for employees should be held for a better work life balance (in 10 reviews)

  • Poor transition of senior management following acquisition be capital venture (in 14 reviews)

More Pros and Cons

Employee Reviews

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  1. Biggest company in the industry , some great people and great assets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Manager in Plymouth Meeting, PA
    Current Employee - Engagement Manager in Plymouth Meeting, PA

    I have been working at IMS Health full-time (more than a year)

    Pros

    Rich resources and opportunities to learn if you are looking to challenge yourself and have an intellectual curiosity.

    Cons

    Big company issues, not a reactive or nimble as it should be for a company that sees itself as a technology leader

    Advice to ManagementAdvice

    Multiple systems are used for tracking the same projects, these are adding overhead and sapping efficiency. Streamline and allow your people to take on the responsibility.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Big Machine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Plymouth Meeting, PA
    Current Employee - Consultant in Plymouth Meeting, PA

    I have been working at IMS Health

    Pros

    Company is sustainable, and core strategies are aligned with trending industry.

    Cons

    Too slow to move, and affect change. Disconnect between daily operations and functional business. Communication is slow to filter. Getting things accomplished takes forever, and can be very discouraging. Many people I know that left, did so because of how slow moving initiatives took and blame came quickly.

    Advice to ManagementAdvice

    Empower people and eliminate the bottlenecks.

    Recommends
    Negative Outlook
    Approves of CEO
  3. Frustrating place to be if you want to be doing innovative work or learning new skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time (more than 8 years)

    Pros

    Virtual monopoly on Rx data protects market share in core business of pharma sales force effectiveness. Slow pace makes for good work/life balance. Logo has nice range of blue colors.

    Cons

    IMS is slow to move and reluctant to invest in new technologies which means they are not successful at penetrating new markets. There is a disconnect between strategy and execution which causes morale issues. A move towards off-shoring and driving down wages means top talent is scarce.

    Advice to ManagementAdvice

    Learn how to do acquisitions without killing companies. Dump your stock now before your core business begins to erode as healthcare reform passes you by.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Too big

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health full-time (more than 10 years)

    Pros

    Great group of coworkers. Flexible schedules. Good benefits.

    Cons

    Company continues to purchase other companies without any real direction. After every acquisition there are huge layoffs. Work being off shored to save money but quality of work has declined. Low morale as everyone waits for next round of layoffs. Bonus totally depends on manager and nothing to do with performance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    A bloated company with pockets of excellence but overall declining culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health full-time (more than 3 years)

    Pros

    - Good work/life balance (though I hear this is not the case in all groups)
    - Decent compensation and benefits including pension, tuition reimbursement etc..
    - Casual culture

    Cons

    - Having difficulty digesting all the acquisitions. People are still working in silos with cultural, technical and bureaucratic obstacles to collaboration
    - A lot of good people have left, especially middle managers who cared about their employees. The new crop leaves much to be desired.
    - Toxic culture. The quarterly revenue target is worshiped at the expense of delivering quality work to clients. Management does not seem to care about quality and this permeates through out the workforce.
    - Very distant management. No employee communication.
    - A lot of very talented people but also a lot of poorly trained or just underperforming people who coast along. Training is constantly discussed but it really amounts to a bunch of powerpoints. No one is willing to actually take the time and show you how to do something new, so people end up stuck in very rigid roles.
    - Lots of outsourcing

    Advice to ManagementAdvice

    - change the performance system to allow for feedback on managers - 360 system
    - care more about the quality of deliverables
    - don't be petty with things like not reimbursing lunch during travel.
    - think more about employee development
    - you might be able to deliver technology or data solutions using an assembly line model, but this does not work for consulting. there is too much of a wall between analytics and consulting. It makes no sense for one person to pull the data, for another to write up study documents, another to analyze the data, and yet another to make a powerpoint. You end up with a broken telephone where important information gets lost down the chain.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Very nice

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health

    Pros

    Good people and good place

    Cons

    some people have poor communication skils

  8. Business Process Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Process Analyst in West Allis, WI
    Former Employee - Business Process Analyst in West Allis, WI

    I worked at IMS Health full-time (more than 3 years)

    Pros

    Nice people. Nice benefits. This a good position for starting out and moving on after a couple of years.

    Cons

    No real room for growth. Understaffed. Underpaid. The pay is very, very low from area average. PTO offered is not inkeeping for a global company of this size. Little to no merit increases. There is a bit of office drama with some individuals that needs to be handled.

    Advice to ManagementAdvice

    Offer a fair salary and PTO and you'll have less turn over and you'll retain qualified staff. Hire the appropriate amount of staff to help with business growth and to meet the increasing needs of current clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Business System Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health

    Pros

    Positive work enviroment, Good work/ life balance

    Cons

    Not to much path for a career path

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Good place, Good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IMS Health full-time

    Pros

    Very nice place to work with. Lots of facilities.

    Cons

    Some times developers are not treated well by the management.

    Advice to ManagementAdvice

    Its a software company. Do not make it a bureaucratic one.

    No opinion of CEO
  11. Decent, great people - rigid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Process Analyst in Milwaukee, WI
    Former Employee - Business Process Analyst in Milwaukee, WI

    I worked at IMS Health

    Pros

    challenging work and on-going projects

    Cons

    performance metrics don't necessarily follow S.M.A.R.T approach

    Advice to ManagementAdvice

    operate with more of a stakeholder's orientation

    Recommends
    Neutral Outlook
    Approves of CEO

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