IMS Health Reviews

Updated August 28, 2015
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352 Employee Reviews

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  1. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Plymouth Meeting, PA
    Current Employee - Software Engineer in Plymouth Meeting, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work life balance Great benefits Flexible hours

    Cons

    Too many people for the office


  2. Helpful (2)

    Company in flux

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at IMS Health full-time (More than 3 years)

    Pros

    Individually the people are great to work with.

    Cons

    As an organization, it appears to be in chaos. More interested in making sales than solving customer problems.

    Advice to Management

    Communicate with your staff. Stop surprising people.


  3. Helpful (1)

    Engagement manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in Chandler, AZ
    Current Employee - Engagement Manager in Chandler, AZ
    Doesn't Recommend
    Positive Outlook

    I have been working at IMS Health full-time (More than a year)

    Pros

    Good salary and benefits for employees

    Cons

    Management lacks vision and care for employees

    Advice to Management

    Empower employees. Have clarity on your vision and openly and objectively explain that to employees


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  5. Helpful (3)

    Account Manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Anaheim, CA
    Current Employee - Sales in Anaheim, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IMS Health full-time (More than a year)

    Pros

    Not micro manged by management but these guys are the worse team I have ever worked for. Basically you are working as as independent rep except you don't have a territory, have to punch a clock instead of a true salary.

    Cons

    Management team does not invest in sales management courses or training, same old recycled stuff year after year. I didn't believe a boys club exist for the inside sales team but I have witness it! New sales means new sales to the company not moving the account to some one else.

    Advice to Management

    Take some course and become an inspiration instead of we need x amount to hit our numbers, how about can we try this would clients be interested.


  6. Senior Consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IMS Health full-time (More than 3 years)

    Pros

    Interesting job assignments, skilled colleagues.

    Cons

    One Two Three Four five


  7. I've worked at IMS for a long and overall, they treat their employees fairly.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    IMS is a leading edge company as far as technology. They have never hesitated to allow us to purchase and evaluate the latest technologies from a hardware/software perspective. Working in IT, this is huge Pro.

    Cons

    Long hours and global company make early morning and evening meetings a normal occurrence.

    Advice to Management

    I believe the company should go back to sharing long term incentives with the folks that aren't VP and C level employees. Stock options or RSU's would be a great way to retain talent.


  8. Helpful (2)

    Financial Systems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at IMS Health full-time (More than 10 years)

    Pros

    In a profitable, stable, or slowly declining industry - primarily reliant on Big-Pharmaceutical industry profitability for their success. Big-Data environment with dynamic product portfolio and powerful IT requirements. Truly global - in over 100 countries.

    Cons

    Reliant on acquisitions, divestitures, reorganizations and product redefinitions to obscure or hit the numbers. Exceptional compensation of very senior management. Easily swayed into believing their own understanding of the value of the complicated product lines and puzzled when the market does not see the same value.

    Advice to Management

    Senior Management should keep doing what their doing.. and they are getting rich. Try doing things the same way for a few years in order to see where real value and true problems exist.


  9. Helpful (10)

    Stay away unless you are going into consulting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Parsippany, NJ
    Former Employee - Business Analyst in Parsippany, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at IMS Health full-time (More than 5 years)

    Pros

    If you are on the consulting side of the business, that is probably the only area that is allowed to grow within the United States. They do offer 401k matching and a pension. Vacation benefits are slightly above average, but there are many restrictions on when you can use them and many years you will not be able to take all your vacation time. Lower level managers do what they can and every one I worked for was extremely personable and supportive. I believe they are using the hand they are dealt to the best of their abilities, but there is very little room for flexibility and innovation. The business itself is extremely stable, as IMS Health essentially has a monopoly in the sector that they operate in. Their data is critical to the pharmaceutical companies and people that buy their data.

    Cons

    I was an employee of IMS for over 5 years and I have seen drastic changes across the board these past few years. The number one focus of upper management is to cut costs and that is it - extreme tunnel vision. There really is no company culture, it always comes back to how much money can we save. Casual Friday's used to be the norm, and eventually this became allowed on every day of the week. Suddenly this was all taken away and there were NO days that casual dress was allowed. This is a pretty silly example, but it shows just exactly what upper management's attitude is towards the every day employees. Decisions like this as we go backwards just leave you scratching your head and wondering what the point of the decision even was. Are we being punished like little kids? Or apparently wearing jeans may offend some of them? There is very little concern over the small benefits as they slowly get eroded. Extremely little focus on employee morale and this company is the definition of one that only reports to their shareholders (previously private equity firms). Their is even a defined "us vs them" mentality between teams because of this cost cutting culture. Nobody wants to be the next one to lose their job so people are quick to point out the errors of others instead of working towards a solution. I have seen quite a few bright young people come into the company, only to watch them leave one or two years later. I know this is more the norm these days, but IMS seems to be bleeding talent. And the talent that does not leave on their own choice, many lay offs occur and the job is outsourced to a different country. And that is not to say that the new person isn't smart, but people who have built relationships and knowledge for 5,10,15,20 years are being let go. A lot of knowledge is lost in that process and the same relationships are simply not built when a person is on a completely different continent. Their are a lot of antiquated processes where one person has been doing the same thing for 10 years, but very little documentation on the process. That is because that single point of knowledge has no time to create the documentation! When that person is let go? All the little nuances that people took for granted start to cause errors that you never even knew existed. As more and more things are outsourced, the data quality has dropped and 2 people are expected to do the work of 3 people. And then those 2 people are supposed to correct the new mistakes that are being made and train the person taking over their job. If you are getting into any area on the back end, I don't think IMS Health is a good location. Whether it is IT, data, analysis, technical support these are all constantly being cut and moved elsewhere.

    Advice to Management

    Develop a modern culture that focuses on employees and allows them to succeed in their roles. Reward employees that actually perform well so that you can keep the talent within the company instead of giving every employee the same tiny raise. Focus on workplace morale and workload as cost cutting is not the only place that efficiency can be had.


  10. Biggest company in the industry , some great people and great assets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in Plymouth Meeting, PA
    Current Employee - Engagement Manager in Plymouth Meeting, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IMS Health full-time (More than a year)

    Pros

    Rich resources and opportunities to learn if you are looking to challenge yourself and have an intellectual curiosity.

    Cons

    Big company issues, not a reactive or nimble as it should be for a company that sees itself as a technology leader

    Advice to Management

    Multiple systems are used for tracking the same projects, these are adding overhead and sapping efficiency. Streamline and allow your people to take on the responsibility.


  11. Helpful (3)

    Big Machine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Plymouth Meeting, PA
    Current Employee - Consultant in Plymouth Meeting, PA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Company is sustainable, and core strategies are aligned with trending industry.

    Cons

    Too slow to move, and affect change. Disconnect between daily operations and functional business. Communication is slow to filter. Getting things accomplished takes forever, and can be very discouraging. Many people I know that left, did so because of how slow moving initiatives took and blame came quickly.

    Advice to Management

    Empower people and eliminate the bottlenecks.



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