INC Research Reviews

Updated September 9, 2014
Updated September 9, 2014
113 Reviews
3.2
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
INC Research CEO Jamie MacDonald
Jamie MacDonald
39 Ratings

Review Highlights

Pros
  • The people are great, good place to get experience and the benefits aren't bad (in 7 reviews)

  • Work from home option comes in-handy when also managing school schedule of small child (in 5 reviews)


Cons
  • They sell you on "management by results" and "flexibility/work-life balance (in 6 reviews)

  • There is very very little or no communication from upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportunities to Grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research full-time for more than 8 years

    Pros

    Over the years my experience has been that opportunities are there if you work hard.

    Cons

    Work can be challenging at times, but you do receive recognition for a job well done!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Drug Safety

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Cincinnati, OH
    Current Employee - Project Manager in Cincinnati, OH

    I have been working at INC Research full-time for more than 10 years

    Pros

    Good amount of vacation time, a lot of work from home positions

    Cons

    Pay is on low end and very little opportunity to learn new things or functional cross training

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CDA III
    Current Employee - CDA III

    I have been working at INC Research full-time

    Pros

    Great people to work, nice amount of PTO including week off for Christmas

    Cons

    Rolling lay offs always left you wondering if you we're next.

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  5.  

    Big ideas but complacency will get you nowhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research full-time for more than a year

    Pros

    A very relaxed work environment. Little to no micro-management, with flexible working hours. Management lets employee work independently at own pace, while maintaining communication of expectations. Growing company that has influx of work/opportunities for experience in the CRO world.

    Cons

    Without ambition certain departments will let you stay in the same position for lengthy amounts of time. They underpay their employees compared to other CROs. Training is inconsistent and self-directed, so an employee lacking concentration will vary from standard protocol, rarely follow guidelines and rarely get punished.

    Advice to ManagementAdvice

    Management should become aware that complacency is evident in certain departments and should find solutions to motivate employees. Management should also undergo training in conflict resolution. It would be beneficial to the company for employees and management to have meaningful discourse, without predisposed mindsets/attitudes.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Research Associate  in  Wilmington, NC
    Current Employee - Clinical Research Associate in Wilmington, NC

    I have been working at INC Research full-time for less than a year

    Pros

    They were able to meet my salary requirements. The benefits are great! My training/orientation session was awesome! My managers have been completely available for coaching. I love it here.

    Cons

    There is lots of training. It feels neverending.

    Recommends
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research

    Pros

    Family, not a corp machine

    Cons

    Some employees carry large revolving debt for company short term.

    Advice to ManagementAdvice

    Place a Universal Corp Card in travel site for Flights. Employees will be happy to carry, hotel and retal cars for short term.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fast growth with good market differentiators

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at INC Research full-time for more than 5 years

    Pros

    Good culture of therapeutic focus; strong and stable flat management structure in the therapeutic business units; fast growth with manageable growing pains

    Cons

    Some of the supporting functional groups have higher turnover and lower accountability; crappy employees throughout the company coast along and are passed from team to team; IT infrastructure needs attention

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    High hopes led to nothing but disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sponsor Contracts Analyst  in  Raleigh, NC
    Current Employee - Sponsor Contracts Analyst in Raleigh, NC

    I have been working at INC Research full-time

    Pros

    The company seems to be growing and from what we hear in town hall meetings, the financials are good. Solid pay. Pretty good benefits as well.

    Cons

    I have worked in challenging environments before, but the management team that leads Sponsor Contracts Change Orders is the most pathetic example of leadership and management that I have ever seen. I have been here less than 18 months and they have ran off excellent talent just due to unrealistic expectations and micro management (missing deadlines because your manager wants margins adjusted). It's not just one manager, it is multiple managers. I will be leaving as soon as I can. Disgusted.

    Advice to ManagementAdvice

    HR needs to intervene in the Sponsor Change Orders Group. "Treat people as you would want to be treated."

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Quantity vs Quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research for more than 5 years

    Pros

    Possibility of positive life/work relationship depends on the department and management. Benefits are comparable with industry standards. Location in Raleigh more favorable to RTP.

    Cons

    Training is inconsistent and self-directed. Working outside your job title is almost a guarantee. Hours of each day are spent substantiating/justifying your position for management.

    Advice to ManagementAdvice

    Spend more time understanding staff expectations and performance and less time business building. The business will not grow if staff members are leaving or unhappy. Satisfied employees will grow a business everytime.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    great people but too few resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at INC Research full-time for more than 5 years

    Pros

    Good teams to work for, good vision of the new CEO, they want to give people a chance to grow, promote from within. low number of days to qualify for Clinical Monitoring Rewards Program when compared to other CROs. Willing to be flexible about work from home if you are able to do so with your position, good trainings, trusted process works.

    Cons

    pay, resources, lack of change when promised that work life balance will get better, sometimes an unfair promotion pathway and compensation for promoted individuals when new hires make more money

    Recommends
    Neutral Outlook
    Approves of CEO

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