INC Research Reviews

Updated October 24, 2014
Updated October 24, 2014
120 Reviews
3.2
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
INC Research CEO Jamie MacDonald
Jamie MacDonald
42 Ratings

Review Highlights

Pros
  • Work from home option comes in-handy when also managing school schedule of small child (in 7 reviews)

  • Very flexible work hours & week off during Xmas (in 8 reviews)


Cons
  • They sell you on "management by results" and "flexibility/work-life balance (in 7 reviews)

  • There is very very little or no communication from upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great start for CRO industry job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Activation Specialist in Raleigh, NC
    Former Employee - Site Activation Specialist in Raleigh, NC

    I worked at INC Research full-time (less than an year)

    Pros

    It was a great place to learn the ropes of the CRO industry. I felt like the company was a little bit behind in technology, but overall it was a welcoming environment that taught you the basics of the industry and clinical trials.

    Cons

    No clear career pathways were provided.

    Advice to ManagementAdvice

    I felt that the start-up group was always treated as the "black sheep" of the company. Even now I think they are still separated from the rest of the company in a different building. Show unity within your company and keep everyone informed equally.

    Recommends
    No opinion of CEO
  2.  

    Great Place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research

    Pros

    efficient, compensation, home based , benefits

    Cons

    I do not have anything negative to say

  3. 2 people found this helpful  

    Sponsor Contracts Change Orders: you best think twice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sponsor Contracts Manager in Raleigh, NC
    Former Employee - Sponsor Contracts Manager in Raleigh, NC

    I worked at INC Research full-time (less than an year)

    Pros

    Overall, the company seems to be a healthy, growing CRO. They have your basic benefits and the PTO is reasonable. They also shut down over Christmas so that is nice.

    Cons

    I have been treated like a 6 year old twice in my life. Once, when I was 6 years old. The second time was during my time at INC Research. I left an excellent job because I thought this would be a good move for me. I voluntarily left, without a backup plan, in less than a year because of the worst management team I have ever experienced or even heard about.
    Examples of the fun you will be introduced to if you join the Sponsor Contracts Change Orders team:
    1.Managers who openly gossip about their direct reports to other employees.
    2.Managers who share confidential information with other managers, when the employee has no clue this information is being shared.
    3.Managers who sell the idea of working from home after your probationary period, but then take the offer off the table once you are in the door.
    4.Managers who have inappropriate relationships with staff members.
    5.Managers that pretend to walk down the hall to get something off the printer, when they are actually taking notes to see who is at their desk and who is not…but then they come and go as they please (kind of comical at times because they leave papers shuffled on their desk and their desk lights on in order to appear like they are still at work).
    6.Managers who assign work out to people based on who they like or don’t like – purposely overburdening certain people so they can call them out on deadlines later.

    I could go on and on. This team of managers must have been the kids that got picked on in high school and now they want to take it out on the world. Usually, you find one or two people in a group like this but this place has a whole team like it.

    Advice to ManagementAdvice

    Take a look at where your turnover is and then do something about it. Your Sponsor Change Orders group could be 3 times better with the right management team (which would not include ANY of the current management team).

    Quit comparing yourself to Quintiles so much. When I hear Quintiles more than I do the name of our own company in the quarterly Town Hall meetings, that's a problem.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Company is growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research full-time (more than an year)

    Pros

    Large number of new contracts, Really good experience and get to learn a lot of new things

    Cons

    Middle management needs to interact more with the associates, closed door policy with no transparency

    Advice to ManagementAdvice

    Keep more transparent communication, define and standardize common processes.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    If you are thinking about going to work there, think again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at INC Research

    Pros

    I met some nice people.

    Cons

    Had the worst boss ever. I have never been so happy to leave a place.

    Advice to ManagementAdvice

    Upper management should pay attention what is happening in the Finance group. There is a lot of turnover and with good reason.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CDA III
    Current Employee - CDA III

    I have been working at INC Research full-time

    Pros

    Great people to work, nice amount of PTO including week off for Christmas

    Cons

    Rolling lay offs always left you wondering if you we're next.

  8. 1 person found this helpful  

    Opportunities to Grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research full-time (more than 8 years)

    Pros

    Over the years my experience has been that opportunities are there if you work hard.

    Cons

    Work can be challenging at times, but you do receive recognition for a job well done!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Drug Safety

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Cincinnati, OH
    Current Employee - Project Manager in Cincinnati, OH

    I have been working at INC Research full-time (more than 10 years)

    Pros

    Good amount of vacation time, a lot of work from home positions

    Cons

    Pay is on low end and very little opportunity to learn new things or functional cross training

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Research Associate in Wilmington, NC
    Current Employee - Clinical Research Associate in Wilmington, NC

    I have been working at INC Research full-time (less than an year)

    Pros

    They were able to meet my salary requirements. The benefits are great! My training/orientation session was awesome! My managers have been completely available for coaching. I love it here.

    Cons

    There is lots of training. It feels neverending.

    Recommends
    No opinion of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research

    Pros

    Family, not a corp machine

    Cons

    Some employees carry large revolving debt for company short term.

    Advice to ManagementAdvice

    Place a Universal Corp Card in travel site for Flights. Employees will be happy to carry, hotel and retal cars for short term.

    Recommends
    Positive Outlook
    Approves of CEO

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