INC Research Reviews

Updated March 27, 2015
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3.2
140 Reviews
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Approve of CEO
INC Research CEO Jamie MacDonald
Jamie MacDonald
50 Ratings

Pros
  • Work from home option comes in-handy when also managing school schedule of small child (in 7 reviews)

  • Great people, location and business reputation (in 9 reviews)

Cons
  • They sell you on "management by results" and "flexibility/work-life balance (in 7 reviews)

  • There is very very little or no communication from upper management (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. New employee but thoroughly impressed so far and excited about the connection and journey ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trusted Process Specialist in Raleigh, NC
    Current Employee - Trusted Process Specialist in Raleigh, NC

    I have been working at INC Research

    Pros

    Overall, the people are amazing. "Can Do" positive attitudes and "sky is the limit" optimism. Great leadership!

    Flexible schedule and employees are not micromanaged.

    Company has great recruiters, hire great people, and believes in the abilities of those on the team.

    Great promotion and career advancement plan, with guaranteed steps for salary and title adjustments.

    Allows you room to make mistakes, just not the same ones over and over.

    The headquarters facility is very new, clean, and nice. Everyone takes care of "home."

    Cons

    Sometimes too much communication. You are on multiple listservs and things are emailed to everybody more than once.

    Many of the SOPs/WIs are repetitive or redundant or presentations are poorly constructed so training is much longer than necessary.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRA in King of Prussia, PA
    Current Employee - CRA in King of Prussia, PA

    I have been working at INC Research

    Pros

    professional and very good training program

    Cons

    interview takes very long time

    Advice to ManagementAdvice

    more employer benefit and bonus

    Recommends
    Positive Outlook
    Approves of CEO
  3. Very corporate like feeling. Constant layoffs in different departments. Seems somewhat a political environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research

    Pros

    Good benefits and paid time off

    Cons

    Need better management and professional development opportunities

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful

    good company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research

    Pros

    INC is a good place to get your start in clinical research. They provide a substantial amount of PTO and the hours are flexible.

    Cons

    Don't believe what HR tells you before you land a job. You will not be promoted within 6-12 months, so negotiate for a good starting salary! If you move up within the company you'll make even less than your peers who are coming from competitor CROs. Knowledgeable, hard-working employees don't receive the recognition and compensation they deserve and I've seen many leave as a result.

    Advice to ManagementAdvice

    Value hard work, education, intellect, and knowledge when making decisions on promotion over the number of years at the company and the "politics" played. Otherwise you will continue to have a high turn-over rate with valued employees leaving and the rest advancing beyond their abilities.

    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful

    Over worked and under paid. Bringing in too much work, not enough resourcing. Below average for compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research full-time (more than a year)

    Pros

    Knowledgable therapeutic experts. Working to improve training process.

    Cons

    Below the industry average for compensation. Employees are over worked and exhausted.

    Advice to ManagementAdvice

    Invest in employees. Give monetary bonus, not award program. Senior management is power hungry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Job recap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research full-time (more than 8 years)

    Pros

    Allows for independent thought and action, possibility of high renumeration.

    Cons

    Too dependent on whims of local marketplace.

    Advice to ManagementAdvice

    Remember your word is your bond.

    Recommends
    Negative Outlook
    Approves of CEO
  8. Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Specialist
    Current Employee - Project Specialist

    I have been working at INC Research

    Pros

    Growing company and room for advancement. Great work/life balance.

    Cons

    none to report at this time

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Ok Company...first CRO experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at INC Research full-time

    Pros

    Pay is market value
    Commute is good from Wake Forest area
    Nice People
    Flexible work from home options

    Cons

    poor systems
    No work life balance
    Poor processes, not well thought out

    Advice to ManagementAdvice

    Invest in the updates to software and systems to raise the bar on Sponsor deliverables

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contract Analyst in Raleigh, NC
    Current Employee - Contract Analyst in Raleigh, NC

    I have been working at INC Research

    Pros

    No work life balance issues
    Competitive salaries and benefits
    Great management
    Very competent and dedicated workforce

    Cons

    Growing a bit too fast

    Advice to ManagementAdvice

    Great employees... Continue to support them and let them do their job

    Recommends
    Positive Outlook
  11. 2 people found this helpful

    Great or horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at INC Research full-time (more than a year)

    Pros

    Working commute flexibility
    Competitive salary
    Closed between Xmas and New Years

    Cons

    Any department that is not related to the clinical operations is horrible to work for. Clinical operations have their processes perfect. While the rest of the company like it is exactly the opposite always trying to catch up, few people with initiatives never get promoted. Promotions are a joke only if is convenient to some upper management.

    Advice to ManagementAdvice

    They are losing a lot of good talent for no focusing on quality but only speed of delivery, while the people in clinical brings the money the rest of the departments make sure clinicsl operations has all the tools running smoothly

    Doesn't Recommend
    Positive Outlook

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