INC Research

  www.incresearch.com
Work in HR? Unlock Free Profile

INC Research Reviews

Updated Jul 17, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.0 100 reviews

71% Approve of the CEO

INC Research CEO Jamie MacDonald

Jamie MacDonald

(31 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • The people are great, good place to get experience and the benefits aren't bad (in 7 reviews)

  • Work from home option comes in-handy when also managing school schedule of small child (in 5 reviews)


Cons
  • They sell you on "management by results" and "flexibility/work-life balance (in 6 reviews)

  • There is very very little or no communication from upper management (in 6 reviews)

More Highlights
100 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Growing Company, just be careful of the team you join -- Sponsor Contracts Change Orders

    Sponsor Contracts Change Orders (Current Employee) Raleigh, NC

    ProsThis company is growing quickly and the financials are strong. A good CRO to work for if you are in the right role/group. My experience with Sponsor Contracts WORK ORDERS, Finance, and Project Management was positive.

    Salary was reasonable. Benefits are good.

    ConsMy experience with Sponsor Contracts CHANGE ORDERS was horrific. They sell you on "management by results" and "flexibility/work-life balance." The truth is, if you want to experience the worst form of narcissistic micro-management ever, then join the Sponsor Contracts Change Orders group. In my 20 years or professional work, I have never seen this level of micro-management and worse, direct manipulation of the truth. On the other hand, if you want to be a robot and never receive any positive feedback, this is the place for you!

    Advice to Senior ManagementPlease, either a) continue to provide management training to all levels of management in the Sponsor Contracts Change Orders division and b) understand that while one story like mine could be "random," but multiple stories like mine that have been confirmed constitutes a big flashing warning sign that problems exist.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    So far, so good...

    Statistical Programmer II (Current Employee) Wilmington, NC

    ProsNot much micro-management. Opportunities for growth if you express interest. Good location. Good work/life balance.

    ConsNot much peer interaction if you're new to the company; I've been here a few years and the same cliques that existed when I started still exist. Salary could be better.

    Advice to Senior ManagementPay your good employees better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    good work life balance.

    Project Manager II (Current Employee)

    ProsGreat mentor-ship by senior employees, open relationship

    ConsShould do more delegation of work to new employees, just for the sake of training with no real ownership.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Quantity over Quality

    Anonymous Employee (Former Employee)

    ProsDepending on your department and manager, you can have a very flexible work schedule. But some departments have little/no flexibility so it is very hit or miss.

    ConsINC Research has a definite mentality of "quantity over quality". Workloads are to a level that it is not possible to produce quality work. It is not uncommon to work well over 40 hours a week if you are salaried. Depending on your department, there is no recognition for extra effort or high quality work.

    Employee morale is terrible, to a point where the work environment can be toxic with everyone vocalizing their dissatisfaction. From a corporate level, there is a lot of talk about retention, but no one in upper management is able to define what is actually being done about it. The is no corporate support for job-related training or education. The pay is well below industry standard and promotions are rare. They offer annual merit increases, but you are lucky if they are around 3%. The company seems to care more about looking for reasons to pay less in your annual increase, or to not promote.

    Advice to Senior ManagementEmployee morale would be better if company success was shared with all employees. Employee recognition would also go a long way; currently there is none. Supporting employee efforts to attend job related training would be an investment in your own company.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Awesome company to work for

    Anonymous Employee (Current Employee) Raleigh, NC

    ProsGreat management team who listens to concerns

    ConsSometimes with a global company its hard to feel connected

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Anonymous Employee (Current Employee)

    ProsGreat place to work, very good corporate ethos, numerous career advancement opportunities and recognition of dedicated, hard work.

    ConsPay is not very competitive, and while benefits are great, they don't put food on the table.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    A Step Back In Time. Remember high school cliques?

    Anonymous Employee (Current Employee)

    ProsGood pay and decent benefits. It's very evident that many knowledgable people have been strategically recruited to work here. Some flexibility in schedules & work from home capabilities.

    ConsIf you're not part of one of the "cliques" you can go ahead and count yourself out of any career recognition, respect or advancement opportunities. The blood runs deep here. If your personal integrity prevents you from partaking in the juvenile gossiping, two-faced relationships, throw-anyone-under-the-bus-if-it'll-benefit-you type of behaviors, this is NOT the place for you. It's the way it works all the way down the food chain at INC. The cliques are diverse. I've sat back & watched it for years. They include senior management level staff down to interns & random people in between. If you're not "in", do yourself a favor & get OUT fast. You're headed nowhere fast. If the merciless backstabbing isn't enough, the bashing of fellow employees you'll witness will eventually make your ears bleed. It's a ruthless game that you can't win.

    Advice to Senior ManagementJust stop it. You know better. Let your integrity shine. Stick up for what or who is right, regardless of who in your clique might just gasp in disbelief at your professional, adult-like behavior. Be the one to break this cycle. Defend, believe in & fight for your staff. Loyalty increases morale, and you'd be amazed at what a difference you'd see in performance & turnover if morale was increased. Even just a smidge.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good place to start your career

    Clinical Research Associate II (Former Employee)

    ProsIf you have a good team, it makes work a pleasure even if the client is not! Also, because you'll be in a role for a long time you'll have a great opportunity to learn it and master all areas.

    ConsAs with other CROs, they over promise and expect their teams to pick up the slack. Salaries were not competitive.

    Advice to Senior ManagementImprove transparency, penalizing your staff for being honest hurts the entire company. It is too easy for managers to prevent promotions to deserving staff.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great place to get started and make a contribution

    Director (Former Employee) Raleigh, NC

    ProsThis is a great place for networking. People come and go for various reasons, some for pay and others for advanced job opportunities

    ConsLimited to access in management. Once you get in place, advancement is not the easiest thing to achieve within your department.

    Advice to Senior ManagementReward your folks with increased responsibility and advancement. They will make a tremendous contribution and you won't have as much turnover.

    Yes, I would recommend this company to a friend

    1 person found this helpful  

    so-so

    Anonymous Employee (Current Employee)

    Proswork from home flexibility, interesting projects

    Consterrible line manager, low salaries, insufficient resources

Worked for INC Research? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.