INC Research Reviews

Updated October 11, 2014
Updated October 11, 2014
118 Reviews
3.2
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
INC Research CEO Jamie MacDonald
Jamie MacDonald
41 Ratings

Review Highlights

Pros
  • Work from home option comes in-handy when also managing school schedule of small child (in 7 reviews)

  • Very flexible work hours & week off during Xmas (in 8 reviews)


Cons
  • They sell you on "management by results" and "flexibility/work-life balance (in 7 reviews)

  • There is very very little or no communication from upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to get started and make a contribution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Raleigh, NC
    Former Employee - Director in Raleigh, NC

    I worked at INC Research full-time (more than 5 years)

    Pros

    This is a great place for networking. People come and go for various reasons, some for pay and others for advanced job opportunities

    Cons

    Limited to access in management. Once you get in place, advancement is not the easiest thing to achieve within your department.

    Advice to ManagementAdvice

    Reward your folks with increased responsibility and advancement. They will make a tremendous contribution and you won't have as much turnover.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    Good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Research Associate II
    Former Employee - Clinical Research Associate II

    I worked at INC Research full-time

    Pros

    If you have a good team, it makes work a pleasure even if the client is not! Also, because you'll be in a role for a long time you'll have a great opportunity to learn it and master all areas.

    Cons

    As with other CROs, they over promise and expect their teams to pick up the slack. Salaries were not competitive.

    Advice to ManagementAdvice

    Improve transparency, penalizing your staff for being honest hurts the entire company. It is too easy for managers to prevent promotions to deserving staff.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    so-so

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research

    Pros

    work from home flexibility, interesting projects

    Cons

    terrible line manager, low salaries, insufficient resources

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    INC Research Global Feasibility Analyst Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at INC Research full-time (more than an year)

    Pros

    Work from home option comes in-handy when also managing school schedule of small child.

    Cons

    No standard pay structure. It seems there are different rules for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Great people. Poor pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Start-Up in Raleigh, NC
    Former Employee - Start-Up in Raleigh, NC

    I worked at INC Research full-time (more than an year)

    Pros

    The people were great. We were like a family. I also felt confident that if I worked hard I would advance very quickly.

    Cons

    The pay is definitely low for the industry, especially for a company of this size. The attrition rate was really high. 3-4 people would leave a week sometimes. Projects constantly had personnel changes. Workload was not evenly distributed. This was partially because of the high turnover.

    Advice to ManagementAdvice

    Start paying your employees more and they will stay longer. The lack of consistency is noticed by Sponsors.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Control Specialist in Raleigh, NC
    Current Employee - Document Control Specialist in Raleigh, NC

    I have been working at INC Research full-time (more than an year)

    Pros

    Great benefits
    Over time pay
    Great management
    Excellent Co Workers
    A week off at Christmas

    Cons

    Pay could be more competitive towards other companies

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    site activation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Activation Specialist in Cincinnati, OH
    Current Employee - Site Activation Specialist in Cincinnati, OH

    I have been working at INC Research as an intern (more than an year)

    Pros

    The company is stably growing and would like to pay good salary

    Cons

    For senior manager, it seems that there is less growing space

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    The company is doing well managing its growth, and is taking on some exciting new projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at INC Research full-time (more than 3 years)

    Pros

    I enjoyed my coworkers and the projects I worked on. The company is global, so I was always on the phone with people in India, China, Australia, the UK, and most of Europe.

    Cons

    The corporate culture is a bit too uptight. The people there work really hard and definitely have a passion for successful clinical trials, but in my opinion they need to loosen up a little. There's nothing wrong with going out for a drink after work on a week night.

    Then again, I've heard other companies are like this in the CRO space, so maybe it's more of a problem with the industry as a whole.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at INC Research full-time (more than an year)

    Pros

    Week off at Christmas, made some really good friends, met some very driven and intelligent people, global company so there is some opportunity for travel for most positions, they always paid me on time

    Cons

    I ignored the negative reviews here on glassdoor because I was excited about the idea of my new job at INC, but over time the cons that appear in these reviews became very apparent. There's a reason it only has a 2.9/5 at the time of writing. This job was not at all what I expected- my primary beef with the company is false representation of my position's duties. I was told that I would be involved in a range of activities and projects that I ultimately never even participated in. Corporate insists that the company is constantly developing new and exciting things, but the reality is that progress is slow to come- I mean, the company still uses Windows XP! Overall, the company seems too occupied with hyping its systems and products that it doesn't spend any time actually implementing them. This is a very top-heavy organization (i.e. high percentage of manager/director and higher), so there is a lot of talk but not much action. My honest advice is to pass on this company- and pro tip, their competitors pay better!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Wrong people being promoted to leadership, lots of backbiting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Programming in Raleigh, NC
    Current Employee - Clinical Programming in Raleigh, NC

    I have been working at INC Research full-time (more than 5 years)

    Pros

    Nice, caring coworkers and chances to learn new skills

    Cons

    Way too much work, need to hire more staff! Overtime is normal, work/life balance is skewed

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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