ING Americas

  www.ing-usa.com
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ING Americas Reviews

Updated Jul 14, 2014

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All Employees Current Employees Only

2.8 44 reviews

25% Approve of the CEO

ING Americas CEO ING Insurance U.S. Rodney O. Martin Jr.

Rodney O. Martin Jr.

(8 ratings)

40% of employees recommend this company to a friend
44 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Service by the metrics

    Customer Service Representative (Former Employee) Boston, MA

    ProsGood compensation plan, great training, commendable attempts at perks

    ConsHigh focus on metrics in employee evaluation--some mediocre things emphasized, some great qualities just don't translate well

    Advice to Senior ManagementConsider that if someone isn't excelling in a specific position, but would be a perfect fit for another position, you may not need to cram them into the box for the first before considering moving them to the second

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Sr. Software Developer

    Senior Software Developer (Current Employee) West Chester, PA

    ProsGood work life balance. You can work from home

    ConsFuture of the company is uncertain.

    Advice to Senior ManagementMore transparent to employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good company if you are comfortable with change

    Anonymous Employee (Former Employee)

    ProsOne of few companies that still has a pension plan. Total compensation is competitive. Focused on improving processess and getting lean while maintaining a focus on the customer.

    ConsReorganizations are frequent. Leadership is not in tune with the employee population. Performance evaluations are very subjective. The culture is one based on how much you are liked versus the competencies you bring to the job.

    Advice to Senior ManagementTake off the blinders and dig deep into the organization to effectively use the talent you already have.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bad training, low pay, long hours, short breaks

    Anonymous Employee (Current Employee)

    Prosno contract, health insurance/benefits are available

    Consvery poor training, very little support, low pay

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Unstable employer. Avoid if you can.

    Financial Analyst (Former Employee) Atlanta, GA

    ProsBig name for your resume.

    ConsConstant reorganizations/layoffs. Management over works and under appreciates employees. I would not recommend this employer if other options are available.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Used to be an excellent place to work until ING acquired CitiStreet

    Anonymous Employee (Former Employee) Jacksonville, FL

    ProsLoyal employees
    community spirit
    support of charitable causes
    great PTO program
    good accomodation of virtual work arrangements

    Consno management regard for loyalty nor tenure
    too many changes in executive management level over years since CitiStreet acquired by ING
    too bureaucratic causing lowered productivity
    focused only on numbers due to preparation for IPO
    compensation program is weak
    management politics causes lowered productivity

    Advice to Senior Managementrecognize employees for their loyalty during the hard times
    stop the political games
    in a service organization it's important to empower and motivate your associates

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Must work

    Anonymous Employee (Current Employee) Des Moines, IA

    ProsGreat environment. Excellent leadership and vision for the future

    ConsNo wifi in the building.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    It was a good place to start a career.

    Anonymous Employee (Former Employee) New York, NY

    ProsLarge company with extended client base. Global firm with access to many different opportunities.
    Great place to start a career.

    ConsLarge company that didn't seem very organized. Lots of weakness in the area's of corporate communication and overall direction of the firm.

    Advice to Senior ManagementTake the time to communicate better and create an environment that is team oriented and where one can grow over time.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great for a resume builder

    Business Analyst (Current Employee) Jacksonville, FL

    ProsVolunteer time, great PTO, fast paced and a great professional environment.

    ConsCareer advancement is very slow. Pay is substantially lower than other organizations. Management doesn't always have it's ear to the ground. Poor communication between divisions.

    Advice to Senior ManagementRecognize employees who deserve it and open communication between the various groups.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    ING's Big On Professional Development, But Short On Diversity and Pay

    Six Sigma Black Belt (Current Employee) Windsor Locks, CT

    ProsBenefits, employee resource groups, and professional development resources

    ConsNo diversity in managerial ranks (aside from women), burecratic management style, slow-moving wheel for change, no stability (re-orgs every 3-4 months is common), the company has lost its focus from the heyday if the Big Three: Mcinerney, Murphy, and Smith. ING is like the Manning-less Indianapolis Colts---winless!

    Advice to Senior ManagementCreate an inspired vision that employees will embrace and that balances savvy business acumen with a customer-centric appeal. The rest will fall into place.

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