ING Direct Reviews

Updated August 14, 2015
155 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

155 Employee Reviews

Sort: Popular Rating Date
  1. Default Service Counselor

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company environment Opportunity for growth Opportunity to learn different aspects of company business

    Cons

    Mortgage Industry Salary is kind of Low


  2. What a ride!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigaton in Wilmington, DE
    Current Employee - Loss Mitigaton in Wilmington, DE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ING Direct full-time (More than 10 years)

    Pros

    Empowered the associates to deliver "Wow". Pushed decision making down to the front line level. Coaches and managers actually listened to the employees. Employees who made it to the 10 year mark were given a 5 wk vacation/ sabbatical reward.

    Cons

    Base salaries get better in middle and upper management.

    Advice to Management

    Bring the spirit of your apporach back.


  3. Coach

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Best culture, Top pay, great work/ life balance

    Cons

    It was sold and then the staff was let go


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to start off entry-level and learn about the banking industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at ING Direct full-time

    Pros

    Employees were very helpful and fun to work with.

    Cons

    Schedule often changes and can affect your balance in work/life.


  6. Racist,discriminating favorites no rules high school environment steer clear of them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Believer in Wilmington, DE
    Current Employee - Sales Believer in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ING Direct full-time (Less than a year)

    Pros

    the pay is good but you are replaceable. so don't get too comfortable

    Cons

    all they care about is how much money you can make them. if you don't make them enough they will fire you. their turn over rate is 87% steer clear of them please!!!


  7. Great benefits, hard to get PTO, sales floor immature

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Saint Cloud, MN
    Current Employee - Sales Representative in Saint Cloud, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ING Direct full-time (More than 5 years)

    Pros

    Great benefits, beautiful in house gym

    Cons

    I work in sales and it feels like a kindergarten teacher runs it. They started hiring kids in college and many are too immature to be dealing with people's finances. Leadership, especially on site upper management is unethical

    Advice to Management

    Please practice what you preach


  8. Good company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice management and PTO benefits.

    Cons

    Micro managing at some times.


  9. Good people doing good work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales/Service Advocate in Los Angeles, CA
    Current Employee - Sales/Service Advocate in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ING Direct full-time (More than a year)

    Pros

    -Values-oriented. The people- from leadership and down- care about the customer and operate in an ethical manner. -You will have no qualms about whether what you're selling someone will be good for them or not. The products are straightforward, save you money and you don't have to worry about fees. -Excellent benefits -Managers are coaches. They want you to excel and will help you get there. -Philanthropy and volunteerism is supported and a part of the bank's culture.

    Cons

    -Capital One acquisition may introduce poor practices -Low pay -Career options are limited outside of Corporate HQ in Wilmington, DE

    Advice to Management

    New management: don't ruin what's been built. I'm still a customer.


  10. Mortgage Underwriting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Los Angeles, CA
    Former Employee - Mortgage Underwriter in Los Angeles, CA

    I worked at ING Direct full-time (More than a year)

    Pros

    The salary and the bonus was alright and the people were cool to work with.

    Cons

    When i worked there they had so many different applications you had to use to do your underwriting. The process was very redundant. Also, They expect you to follow their ING culture which felt like a cult.


  11. I miss the orange ball

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Wilmington, DE
    Current Employee - Financial Analyst in Wilmington, DE
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at ING Direct full-time (More than 3 years)

    Pros

    Opportunities for growth were great

    Cons

    Low salaries were a disappointment

    Advice to Management

    None, the bank is now COF



Showing 155 of 168 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.