IPL (Indiana) Reviews

Updated April 15, 2015
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3.8
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Ken Zagzebski
3 Ratings

12 Employee Reviews

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  1. Intern

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IPL (Indiana)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very friendly staff and a fun laid back atmosphere.

    Cons

    A lot of the positions are internal.


  2. IPL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Writer in Indianapolis, IN
    Current Employee - Content Writer in Indianapolis, IN

    I have been working at IPL (Indiana) full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Loyalty, recognition for good word, good pay and benefits.

    Cons

    Too many meetings. Many are unnecessary and too long. Understaffed.

    Advice to Management

    HIre more people


  3. Amazing People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Specialist in Indianapolis, IN
    Current Employee - Information Specialist in Indianapolis, IN

    I have been working at IPL (Indiana) part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone in the IT department are amazingly nice, the whole company it's self is full of great people. That's how it is at Morris Street location anyways.

    Cons

    None after the first few months. I accepted the 23/hr as I had no experience and for a college kid it's amazing. Then later found out the others with experience are making vastly more, around 30-35/hr

    Advice to Management

    Keep up the great work.


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  5. Helpful (2)

    Customer service department functions like no other dept at ipl.

    • Comp & Benefits
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at IPL (Indiana)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many wonderful co-workers who care about and support each other.

    Cons

    Most reps do not like their job and its so sad. As a brand new rep I was so disappointed to hear day after day reps who have been there for years upset about the working conditions. The saying around there is they don't care and they don't care that we know they don't care.

    Advice to Management

    Try to be a little empathetic to the reps. Appreciate how hard they work and try not to make it your full time job to look for the worst in a person to give them an error or an occurrence etc. to get rid of them in the never ending revolving door. Consider their efforts and truly take part is making a rep be the best they can be with positive reinforcement. Take less time in meetings less time micromanaging our every word on a phone call and give more positive feedback. Respond to your reps in a positive way. Take a serious look at your training process. Focus a little more on magic expectations in training. Stop reading into what magic is all about. Its about forming a connection between rep and customer. Quit with the empathy and tone from the get go. Listen and evaluate the entire call. Stop reading negatively into the call and nip picking at details that don't matter. Take responsibility for your commitments. In general treat your csr's in a way you would expect to be treated.


  6. Helpful (1)

    Time for rebranding is long past due

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Had Multiple Titles During My Time There in Indianapolis, IN
    Former Employee - I Had Multiple Titles During My Time There in Indianapolis, IN

    I worked at IPL (Indiana) full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Part of the global AES Corporation, which can leverage best in class processes across a world wide fleet

    Cons

    Too many legacy employees are stuck in the 1980s, long before the AES acquisition occurred

    Advice to Management

    Rebrand ipl as AES Indiana or AES Midwest (along with DPL) and retire the legacy company names. The young adult generation has a higher perception of AES than they do of ipl as an aging, coal-fired (polluting) regulated utility company.


  7. Helpful (2)

    Chaotic mess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at IPL (Indiana) full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Riding on the legacy of what was once a pretty good company. Good benefits. Some very good, competent, dedicated people - they are getting harder to find as they burn out and/or leave.

    Cons

    Obsession with phony, one-sided corporate culture. No matter how incompetent, arrogant, or mean you are, if you live the culture, you will rise in this pile of manure.

    Advice to Management

    Stop punishing Indianapolis for your numerous and costly failures else where in the world. Quit convincing yourself you are a world class company when you are anything but. And weed out the abusive and self grandstanding upper and middle managers. You have no clue how low morale has sunk, and you will fail for lack of good people that can really do the hard work that is ahead.


  8. Good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Petersburg, IN
    Former Employee - Engineer in Petersburg, IN

    I worked at IPL (Indiana) full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent job with great people

    Cons

    None that I can think of.


  9. Helpful (1)

    Hard company to get hired at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Indianapolis, IN
    Current Employee - Customer Service in Indianapolis, IN

    I have been working at IPL (Indiana) full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good pay, Good Company good vaction

    Cons

    Mangement only cares about their selfs

    Advice to Management

    emphany


  10. Helpful (2)

    Great environment, but upper management needs to take employee concerns more serious.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at IPL (Indiana)

    Pros

    Great Learning environment, flexible work schedule, family oriented environment, strong community involvement, Competitive wages, great benefits, safe workplace, great health programs.

    Cons

    Since the company was bought by AES, the company has been changing. IPL is losing its family feel and is being run in the best interest of those that reap the profits.

    Advice to Management

    Stop and think about what really is important in life. Moving up in management is great in life, but for it to truly be great those under you should still have respect for you when you move up.


  11. Engineering Co-op

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Co-Op in Indianapolis, IN
    Current Employee - Engineering Co-Op in Indianapolis, IN

    I have been working at IPL (Indiana)

    Recommends
    Recommends

    Pros

    The Co-op has been a great experience for me. I have been able to jump to different departments learning about the power utility industry.

    Cons

    The average age is around 50 years old. Many people working in the industry are concerned with the future of the utility industry.

    Advice to Management

    Keep on hiring co-ops and interns. The utility industry is aging quickly and college grads will be the future of the industry.



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