IPL (Indiana)

  www.iplpower.com
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IPL (Indiana) Reviews

Updated Jun 28, 2014

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All Employees Current Employees Only

3.6 9 reviews

50% Approve of the CEO

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Ken Zagzebski

(2 ratings)

50% of employees recommend this company to a friend
9 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good company to work for.

    Engineer (Former Employee) Petersburg, IN

    ProsExcellent job with great people

    ConsNone that I can think of.

    Yes, I would recommend this company to a friend

    • Comp & Benefits
    • No Opinion of CEO

     

    Customer service department functions like no other dept at ipl.

    Anonymous (Former Employee)

    ProsMany wonderful co-workers who care about and support each other.

    ConsMost reps do not like their job and its so sad. As a brand new rep I was so disappointed to hear day after day reps who have been there for years upset about the working conditions. The saying around there is they don't care and they don't care that we know they don't care.

    Advice to Senior ManagementTry to be a little empathetic to the reps. Appreciate how hard they work and try not to make it your full time job to look for the worst in a person to give them an error or an occurrence etc. to get rid of them in the never ending revolving door. Consider their efforts and truly take part is making a rep be the best they can be with positive reinforcement. Take less time in meetings less time micromanaging our every word on a phone call and give more positive feedback. Respond to your reps in a positive way. Take a serious look at your training process. Focus a little more on magic expectations in training. Stop reading into what magic is all about. Its about forming a connection between rep and customer. Quit with the empathy and tone from the get go. Listen and evaluate the entire call. Stop reading negatively into the call and nip picking at details that don't matter. Take responsibility for your commitments. In general treat your csr's in a way you would expect to be treated.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Time for rebranding is long past due

    I Had Multiple Titles During My Time There (Former Employee) Indianapolis, IN

    ProsPart of the global AES Corporation, which can leverage best in class processes across a world wide fleet

    ConsToo many legacy employees are stuck in the 1980s, long before the AES acquisition occurred

    Advice to Senior ManagementRebrand ipl as AES Indiana or AES Midwest (along with DPL) and retire the legacy company names. The young adult generation has a higher perception of AES than they do of ipl as an aging, coal-fired (polluting) regulated utility company.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Chaotic mess

    Anonymous Employee (Former Employee) Indianapolis, IN

    ProsRiding on the legacy of what was once a pretty good company. Good benefits. Some very good, competent, dedicated people - they are getting harder to find as they burn out and/or leave.

    ConsObsession with phony, one-sided corporate culture. No matter how incompetent, arrogant, or mean you are, if you live the culture, you will rise in this pile of manure.

    Advice to Senior ManagementStop punishing Indianapolis for your numerous and costly failures else where in the world. Quit convincing yourself you are a world class company when you are anything but. And weed out the abusive and self grandstanding upper and middle managers. You have no clue how low morale has sunk, and you will fail for lack of good people that can really do the hard work that is ahead.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Hard company to get hired at

    Customer Service (Current Employee) Indianapolis, IN

    ProsGood pay, Good Company good vaction

    ConsMangement only cares about their selfs

    Advice to Senior Managementemphany

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Great environment, but upper management needs to take employee concerns more serious.

    Anonymous Employee (Current Employee) Indianapolis, IN

    ProsGreat Learning environment, flexible work schedule, family oriented environment, strong community involvement, Competitive wages, great benefits, safe workplace, great health programs.

    ConsSince the company was bought by AES, the company has been changing. IPL is losing its family feel and is being run in the best interest of those that reap the profits.

    Advice to Senior ManagementStop and think about what really is important in life. Moving up in management is great in life, but for it to truly be great those under you should still have respect for you when you move up.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Engineering Co-op

    Engineering Co-Op (Current Employee) Indianapolis, IN

    ProsThe Co-op has been a great experience for me. I have been able to jump to different departments learning about the power utility industry.

    ConsThe average age is around 50 years old. Many people working in the industry are concerned with the future of the utility industry.

    Advice to Senior ManagementKeep on hiring co-ops and interns. The utility industry is aging quickly and college grads will be the future of the industry.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great Internship

    Anonymous Employee (Current Employee)

    ProsEmployee Oriented - I was able to meet with a speak with when ever I wanted the president, any of the VPs or really anyone in the company. Everyone was very welcoming.

    ConsPeople are just content not interacting with each other. I could go days at a time with out seeing anyone walking around.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

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    Street Lighting Intern (Current Employee)

    ProsGreat people. Challenging projects for interns.

    ConsSupervision is lacking. Opportunity for Full-Time Employment after internship does not exist.

    Advice to Senior ManagementBring interns back for Full Time positions.

    Yes, I would recommend this company to a friend

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