IRI Reviews

Updated October 13, 2014
Updated October 13, 2014
170 Reviews
2.7
170 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
IRI President & CEO Andrew Appel
Andrew Appel
35 Ratings

Review Highlights

Pros
  • Depending on the account you are assigned you may be able to work from home a few days a week (in 22 reviews)

  • Work life balance, great people, company is finally branching out into new business areas (in 18 reviews)


Cons
  • 11-12 hour days are the norm on many work teams with no work-life balance (in 13 reviews)

  • You would first have to 'Prove' there was an issue to have Senior Management listen to it (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Work is good, management is questionable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRI full-time

    Pros

    The company is well positioned in the industry and the experience will be fairly leverageable in many places. There are also a lot of great people to learn from within IRI.

    Cons

    There has been limited investment for longer term success by the company. There have been a lot of changes in terms of the strategy and the key management people.

    Approves of CEO
  2.  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Insights Consultant in Parsippany, NJ
    Former Employee - Client Insights Consultant in Parsippany, NJ

    I worked at IRI full-time (more than 3 years)

    Pros

    Decent Comp
    Decent Work Life Balance
    Free to express opinions and ideas
    Good People
    Best in class technology for POS and Panel Data Delivery...better than anything Nielsen has currently

    Overall this is a good place to work with solid opportunities. Movement within the company is fairly easy if you are a solid or good performer. While there are some narrowly focused roles, you are free to explore and produce value added work if it is appropriate.

    Cons

    Poor Training Programs
    You would first have to 'Prove' there was an issue to have Senior Management listen to it
    Things seemed to be a little to political at times
    Compensation incentives were not properly aligned with company financial goals

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    IRI with retail and manufacturing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRI

    Pros

    Gain valuable experience in CPG and panel data

    Cons

    Expectations and direction is vague, success is not clearly defined

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Long hours, low pay, little recognition, maze of politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst III and Lead in Chicago, IL
    Former Employee - Analyst III and Lead in Chicago, IL

    I worked at IRI full-time (more than 5 years)

    Pros

    Flexibility; you can start very early or very late in most departments and can work from home in most departments, too.
    Benefits; healthcare coverage is very good.

    Cons

    Training; for most departments, there is none. You are given your computers and passwords and expected to sink or swim.
    Time-off; time-off is never time off. You are expected to work on vacation or at least check email. Because they are understaffed, usually only one person can take vacation at a time.
    Long hours; you are expected to constantly work overtime with no additional compensation. Including weekends.
    Compensation; well below other marketing firms. Very difficult to get a raise that's more than 1% unless you are an executive.
    Politics; the whole company is a maze of politics, watching what you say to not offend someone, especially your boss. Makes it difficult to move ahead or to move forward with new ideas.
    Innovation; often frowned upon. Usually told that's been thought of before. Little incentive to upgrade outdated software or policies.
    Promotions; especially in the back of the house, you will have to wait until someone retires or dies to get promoted.

    Advice to ManagementAdvice

    Need to have a comprehensive training program for all new hires, not just client service.
    Need to be more competitive with salaries.
    Need to have more opportunities for growth and promotion.
    Need to be open to new ideas and have managers that are willing to listen and are held accountable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Analytics in New York, NY
    Current Employee - Director, Analytics in New York, NY

    I have been working at IRI full-time (more than 8 years)

    Pros

    Flexibility, good team and good benefits

    Cons

    Long Hours, Not many opportunities to grow

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Field Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Representative Part Time in Chicago, IL
    Former Employee - Field Service Representative Part Time in Chicago, IL

    I worked at IRI part-time (more than 3 years)

    Pros

    Great part time job. Flexible hours is a plus.

    Cons

    Would be nice to have some benefits, even for part time.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Andrew Has a Hard Row to Hoe in Righting this Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at IRI full-time (more than 5 years)

    Pros

    Work Life Balance
    Christmas and New Years Off

    Cons

    Clients have little to no respect for IRI folks -- view them as the "data provider"; entrenched level of senior leadership below the CEO have a new car salesman mentality and will say anything to make a sale, internally or externally -- do not believe anything they or HR say

    Advice to ManagementAdvice

    Andrew, you will never change the culture of this organization and make it the world-class consulting firm you dream of without gutting the entrenched "lifers" who effectively run the place. Bring in and empower quality outsiders -- at all levels of the organization.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great people, but undervalued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service in Chicago, IL
    Current Employee - Client Service in Chicago, IL

    I have been working at IRI full-time (more than 3 years)

    Pros

    - The people at IRI are amazing individuals, who are all willing to help one another learn
    - Provides solid foundation for understanding POS and Consumer data
    - No micro management
    - Great culture, and alot of time off
    - Work with top CPG companies

    Cons

    - Employees are undervalued and underpaid
    - Almost impossible to get promoted
    - When you do get promoted, the increase is next to nothing
    - Global company that offers no global career opportunities or job switching/sharing programs

    Advice to ManagementAdvice

    Listen to your employees. Compensate them for great work. Let your mid-level managers have more control over giving raises and promotions, as they can better gauge if it's been deserved. Offer more incentives to your sales force as a motivation tactic.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Promising but frustrating...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRI full-time

    Pros

    There is a lot of raw potential with new innovations coming down the pipe...mostly staff are extremely hard working and helpful.

    Cons

    Expectations are way beyond reality. Client supporting roles are very seperated from the rest of the organization. It's impossible to find someone who can help you until you've haphazardly just keep asking around for a connection. Minimal to no training occurs. Outside of working in HQ everyone else just gets on-the-job-training as you stumble along. 11-12 hour days are the norm on many work teams with no work-life balance.

    Advice to ManagementAdvice

    If you want to build and maintain your clients you need to first build up and develop your staff. They are overworked and just fumbling through trying to do their best. Unfortunately, there is little to no culture, engagement, or support outside of the Chicago building. It's a true shame because they really are great people and a great asset.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good company, well respected but owned by a VC company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Chicago, IL
    Former Employee - Vice President in Chicago, IL

    I worked at IRI full-time (more than 3 years)

    Pros

    Strategic, well known within CPG industry, like Nielsen it is the core business language

    Cons

    Very disjointed, with may divisions and a lot of promise, but very short term goal oriented,

    Advice to ManagementAdvice

    Find ways to keep your best people.

    Recommends
    Neutral Outlook

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