IRS Reviews

Updated October 22, 2014
Updated October 22, 2014
385 Reviews
3.4
385 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Koskinen
43 Ratings

Review Highlights

Pros
  • It also offers a great work/life balance (in 36 reviews)

  • Also having a government job you have great benefits and other like a union (in 31 reviews)


Cons
  • Lack of career advancement due to budget and status quo (in 5 reviews)

  • possible furloughs and hiring freeze in affect (in 7 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Contact Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IRS Contact Representative in Memphis, TN
    Former Employee - IRS Contact Representative in Memphis, TN

    I worked at IRS full-time (more than 10 years)

    Pros

    The pay is very good and the training is thorough and interesting. Your co-workers are very good to interact with and also willing to help.

    Cons

    You are not allowed to advance if you are good at your job as a Contact Representative. Because not many people want to stay at that level, management will try to hinder your advancement or transfer.

    Advice to ManagementAdvice

    Allow your workers to expand and grow in their chosen professions and don't try to keep them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    gained a lot of valuable experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Memphis, TN
    Current Employee - Manager in Memphis, TN

    I have been working at IRS full-time (more than 10 years)

    Pros

    Working with the IRS give you a lot of benefts

    Cons

    Because of the decrease in staff the job is high stress

    Advice to ManagementAdvice

    give more people a chance to develope

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS full-time

    Pros

    Very helpful team members, managers and coaches.

    Cons

    Sometimes need to have more time to read new policy, procedure or tax law updates.

    Recommends
    Approves of CEO
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  5.  

    It's a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Representative in Washington, DC
    Current Employee - Contact Representative in Washington, DC

    I have been working at IRS as a contractor (more than an year)

    Pros

    It's a great place to work with great cool people, there is lots of new technology implementations and exciting place to work

    Cons

    Things tend to be a slow some times.

  6. 1 person found this helpful  

    Stable Employment But That's About It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Economist in Washington, DC
    Former Employee - Economist in Washington, DC

    I worked at IRS full-time (more than 3 years)

    Pros

    The work was easy, compiling basic statistics on income data reported from tax filings. There were occasional "other duties" to break up the monotony, the big one is getting tasked with an "outside" research project.

    Most of the people I worked with were friendly and intelligent.

    The options for telecommuting made dealing with commuting to and from Washington, DC a little less stressful.

    Cons

    Monotony. This is the keyword. Imagine Ground Hog Day and Office Space.

    Management and many GS-level employees are... complacent. The skills they have allow them to excel in their positions, but they're useless outside of the organization because they can only be called basic/entry-level analysis skills.

    Internal politics... it is Washington, DC, after all.

    Advice to ManagementAdvice

    There isn't much to say. The division I worked for is bleeding employees through retirement, and those leaving to find better jobs. I'm willing to bet that they get reorganized as a cost-savings measure.

    No opinion of CEO
  7.  

    Its a job. No more, No less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Tax Examiner in Kansas City, MO
    Current Employee - Seasonal Tax Examiner in Kansas City, MO

    I have been working at IRS full-time (more than an year)

    Pros

    Good people to work with. Training is continual for specific task. Benefits are available if you can work more than 6 months in one season.

    Cons

    You are a very small cog in a very large machine. Position is seasonal with very little chance of getting permanent status. Pay tends to be on the low side, but shift differential helps.

    Advice to ManagementAdvice

    Make it easier to to get on a permanent career path within the organization. Many employees feel that upper management has a deaf ear to lower level employees thoughts & suggestions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry in Brooklyn, NY
    Former Employee - Data Entry in Brooklyn, NY

    I worked at IRS part-time (less than an year)

    Pros

    Employers are approachable. Nothing negative about the employing officers.

    Cons

    None. Everyone was courteous to each other.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    I enjoyed my time with the IRS, it was stress free.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at IRS full-time (more than an year)

    Pros

    It was a fast paced environment, the benefits were great as well.

    Cons

    You were never in one place, had to be able to multi task.

    Advice to ManagementAdvice

    Im a self driven person, like to stay busy. Very professional.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Interesting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS

    Pros

    Each case that I work is a puzzle, and therefore interesting.

    Cons

    Changed can be on a dime, and management of teams often do not have experience in the area they are managing. Not to mention that some staff are not qualified, but know just enough to get by, and are retained where as in the private sector they would be discharged.

    Advice to ManagementAdvice

    Pay more attention to goals for staff. In the 6 seasons I have been at the IRS only one manager followed that path and was spot on as a manager. Another conducted all of my weekly reviews at the end of the season. That is not management on the team level. I also see some higher managers in place that do not have experience in the area they manage.

    Recommends
    Neutral Outlook
  11.  

    It's been a challenging but rewarding career so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Revenue Agent
    Current Employee - Internal Revenue Agent

    I have been working at IRS full-time (more than 5 years)

    Pros

    The salary is decent and benefits are great - who doesn't want a pension? Management is approachable and most truly look out for the agents best interest. We have a supportive office environment - the agents I was hired with are some of my closest friends.

    Cons

    There aren't any promotional opportunities right now. With the budget freeze everything was put on hold. When they do announce vacancies they choose not to select because they don't have the funding. As a result, current agents have an overwhelming case load and agents are struggling to get everything done.

    Advice to ManagementAdvice

    Understand that your agents are only people and that there's only so much they can do. I've been lucky with my manager, but I've heard some horror stories....

    Recommends
    Positive Outlook
    No opinion of CEO

IRS Photos

Internal Revenue Service (IRS) (Photo thanks to Flickr user cliff1066tm, available under by 2.0)
IRS Building (Photo thanks to Flickr user davidboeke, available under by-sa v2.0)
Grand Architecture - This grand facade is the IRS Building on 12th Street NW! (Photo thanks to Flickr user SP8254, available under by-nc-nd v2.0)

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