IRS Reviews

Updated September 17, 2014
Updated September 17, 2014
365 Reviews
3.4
365 Reviews
Rating Trends

Recommend to a friend
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John Koskinen
41 Ratings

Review Highlights

Pros
  • Good work life balance, great learning experience (in 31 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 27 reviews)


Cons
  • The downside is that there have been a pay freeze, hiring freeze, and furlough (in 7 reviews)

  • Lack of career advancement due to budget and status quo (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Exactly what I expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Transcriber  in  Fresno, CA
    Former Employee - Data Transcriber in Fresno, CA

    I worked at IRS full-time for less than a year

    Pros

    Love the fact that I knew what I was doing all day every day. People are generally friendly and it was nice to be able to listen to my headphones while working so there were less distractions. The work itself was very easy but monotonous. Pay was very good.

    Cons

    Swing shift hours took some adjustment. Boring work, which was to be expected. I was a temporary employee. Would've been nice if they had hired us as seasonal employees.

    Advice to ManagementAdvice

    Offer more seasonal jobs instead of temp.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A great environment for professional growth.

    • Work/Life Balance
    Former Employee - Revenue Agent Intern  in  Paramus, NJ
    Former Employee - Revenue Agent Intern in Paramus, NJ

    I worked at IRS as an intern for less than a year

    Pros

    The best reasons to work there are the challenges you face keep you engaged. It also offers a great work/life balance.

    Cons

    The only con is that you do not get paid as much as in the public sector.

    Recommends
    Approves of CEO
  3.  

    Seasonal Full Time Employment at the Internal Revenue Service can be challenging and rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative Full Time Seasonal  in  Austin, TX
    Former Employee - Contact Representative Full Time Seasonal in Austin, TX

    I worked at IRS full-time for more than a year

    Pros

    Compensation is good for a call center with hourly pay at $16.95 per hour for 2nd shift hours. Excellent group health insurance benefits and a good 401K plan. Seasonal Employees are guaranteed 6 to 8 months of employment per year, but usually work 10 to 12 months per year. IRS employees are given the opportunity to apply for other jobs including full time permanent positions. The IRS does not discriminate when hiring employees. There is no mandatory retirement age at the IRS.

    Cons

    Since Seasonal IRS Jobs are not guaranteed for the full year, during furlough the employee is required to look for several new jobs every week to collect unemployment insurance. Seasonal employment with the IRS should not be considered for people who need a permanent full time job for the entire yeard.. Training is inadequate for employees to do the jobs efficiently. It can be very stressful for employees to work at a job they do not fully understand. There is very high turnover of employees in Seasonal Positions.

    Advice to ManagementAdvice

    Management needs to place greater importance on providing the resources and time to improve the training of their workforce. They also need to communicate with the employees better.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not a bad place to work - really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Examiner  in  Austin, TX
    Former Employee - Tax Examiner in Austin, TX

    I worked at IRS full-time for less than a year

    Pros

    The work of a Tax Examiner in Error Resolution is really OK. Not tedious. The IRS computer does much of the work for you. It will flag something on the return that seems to be a problem. Your job is to correct the error and send a computer-generated form letter to the taxpayer, if needed.

    The most common kind of error is a transcription error, typically numbers have been transposed. These errors are easy to correct. For errors that you can't figure out, you mark the return as one that needs further review by a more experienced examiner and move on.

    The job does not involve much typing. There is generally overtime available for those who want it if they have attained the necessary proficiency.

    Pay and benefits are OK.

    The above comments apply to my particular job, of course -- an ERS (Error Resolution) Tax Examiner at one of the large service centers (Austin, Fresno, or KC). The Tax Examiner, job title encompasses many different kinds of jobs. Some involve much more interaction with taxpayers.

    Cons

    Workload is heavy and the job is seasonal. You will get laid off for several months of the year. This could be a good thing, of course. Depends on what you're looking for.

    It's difficult to attain the needed speed. If you don't get up to speed fairly quickly, you will be terminated.

    Advice to ManagementAdvice

    Hire more people. Allow them to work from home.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    a place for growth and promotion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Clerk  in  Chamblee, GA
    Current Employee - Mail Clerk in Chamblee, GA

    I have been working at IRS full-time for more than 10 years

    Pros

    u can move around a lot and gain more skills..

    Cons

    too many females ..

    Advice to ManagementAdvice

    need to reward more people for extra work..

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Tax Examining Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Examining Clerk  in  Philadelphia, PA
    Current Employee - Tax Examining Clerk in Philadelphia, PA

    I have been working at IRS full-time for more than a year

    Pros

    It provides a lot of opportunity for growth. Training is thorough and informative. Great parking and free transportation assistance if you do not drive. Great potential to make a great income.

    Cons

    It is seasonal work and unemployment is not good after the first season of work. The job is stressful. Training is good but it only covers the basics you will end up teaching yourself.

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
  8.  

    I didn't leave because I hated it...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Revenue Agent  in  Chicago, IL
    Current Employee - Internal Revenue Agent in Chicago, IL

    I have been working at IRS full-time for more than 5 years

    Pros

    There are many great benefits of working as a Revenue Agent in LB&I for the Internal Revenue Service. They are great pay, great work life balance, telework, great benefits, awesome training, and good leadership opportunities.

    Cons

    Lierally the only "Con" is that it is somewhat unclear what you need to do to increase your annual rating it is unclear what you need to do to advance. It may boil down to you being there for 20+ years until its "your turn" or you've paid your dues.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    It's been fair. Great work experience and challenging. I appreciate the service level of commitment to the public.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative
    Former Employee - Contact Representative

    I worked at IRS part-time for more than 3 years

    Pros

    I love being a service employee. Very rewarding.

    Cons

    No room for advancement and or to become permanent non seasonal.

    Advice to ManagementAdvice

    Management needs diversity training consistently and ongoing.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Great salary, government budgets make it impossible to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Officer
    Current Employee - Revenue Officer

    I have been working at IRS full-time for more than 8 years

    Pros

    Great salary, flexible hours, great benefits

    Cons

    No advancement, no training, low moral, threatening job, hatred in community

    Advice to ManagementAdvice

    With no budget, there is little they can do to help

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Flexible hours and paid training

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS

    Pros

    Hours and benefits are great!

    Cons

    Lack of advancement and quotes can be unreasonable.

    Doesn't Recommend
    No opinion of CEO

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