IRS Reviews

Updated August 24, 2014
Updated August 24, 2014
354 Reviews

3.4
354 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Koskinen
38 Ratings

Review Highlights

Pros
  • Good work life balance, great learning experience (in 31 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 27 reviews)


Cons
  • The downside is that there have been a pay freeze, hiring freeze, and furlough (in 7 reviews)

  • Lack of career advancement due to budget and status quo (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Good training, Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Transcriber  in  Kansas City, MO
    Current Employee - Data Transcriber in Kansas City, MO

    I have been working at IRS as a contractor for less than a year

    Pros

    The people and training are A-1. They really want you to succeed in your role and make sure you have all the available resources to do so. It has a very laid back atmosphere. There are also many disabled and elderly people employed, which I think is great. If you can do the job, the IRS doesn't care too much about anything else. They take not discriminating to a whole new level. Good pay; flexible schedule; SUPER co-workers.

    Cons

    I do sometimes feel like I am back in grade school due to the micro management. Not the healthiest environment--many very obese people employed, which comes with sitting and snacking all day, I suppose. No dress code so people show up any way they choose. Term position so can be laid off at any time. No insurance coverage with short term employment. No loyalty....you are just a cog on the wheel.

    Advice to ManagementAdvice

    Yes, some people are immature and unprofessional but many of us are not so each case needs to be treated accordingly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical  in  Stoneham, MA
    Former Employee - Clerical in Stoneham, MA

    I worked at IRS full-time for more than 3 years

    Pros

    Flexible time off; generous sick and annual leave; TSP match

    Cons

    Congress using us as punching bags

    Advice to ManagementAdvice

    Be supportive of personal issues outside of work

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    Career advancement only through tenure. Paradigm of the Dilbert Principle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Examining Technician  in  Richmond, VA
    Current Employee - Tax Examining Technician in Richmond, VA

    I have been working at IRS full-time for more than 5 years

    Pros

    Only consider working here if defined benefit plans, very good health insurance, and job security are important. Very liberal paid time off.

    Cons

    Mislead, Misinformed, Static, No career development, Very poor leadership;
    Changes within the organization almost exclusively create more inefficiency; tenure paramount for advancement; too many support employees; bloated management structure

    Advice to ManagementAdvice

    Concentrate on employee career development. Hire more front-line employees. Needs more external oversight. Should have a management consulting firm studying the vast, systemic inefficiency of the organization.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Fresno, CA
    Former Employee - Customer Service Representative in Fresno, CA

    I worked at IRS full-time

    Pros

    pay is decent work; work environment is good, its a job..

    Cons

    over worked; work yourself right out of work.

    Advice to ManagementAdvice

    There is no giving management advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    One of the best bad jobs there is.

    Former Employee - Revenue Officer  in  Los Angeles, CA
    Former Employee - Revenue Officer in Los Angeles, CA

    I worked at IRS full-time for more than 10 years

    Pros

    Ability to work from home. Tons of opportunity for advancement. The job is not boring. You will learn a lot about different people and different jobs. Each day will be something different. The benefits such as vacation time, sick leave and holidays are pretty good. Retirement is better than social security alone.

    Cons

    Your ability to do your job is based upon the whims of management. Everybody hates you. The pay is not good unless you are willing and able to keep promoting to higher level jobs.

    Advice to ManagementAdvice

    Stop treating adults like they are children.

  7. 2 people found this helpful  

    Great for career cruise control.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Revenue Agent  in  Boston, MA
    Former Employee - Internal Revenue Agent in Boston, MA

    I worked at IRS full-time for more than a year

    Pros

    Work/life balance, no more than 40 hours per week; autonomy; pay is adequate, nothing special; fairly low stress, but can be a pain at times.

    Cons

    Literally takes an act of Congress to change anything; union ensures good working conditions, but the biggest factor to advancement is time, not so much competence; furloughs are no fun; do not fully support professional development

    Advice to ManagementAdvice

    Not much you can do given you're public enemy #1 and must ask Congress for anything

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    The IRS does not have a clue on how to motivate or properly train employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS for more than 3 years

    Pros

    Government employer, offers great benefits.

    Cons

    No motivation by employer. no mobility... still seasonal, never know working of furloughed.

    Advice to ManagementAdvice

    None

  9. 1 person found this helpful  

    I was bullied to within an inch of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist  in  Washington, DC
    Former Employee - IT Specialist in Washington, DC

    I worked at IRS full-time for more than 3 years

    Pros

    Good Government job; interesting work; many great coworkers; easy to do well in terms of great evaluations and winning formal awards.

    Cons

    After three years of doing well, I was suddenly targeted for extreme bullying by the executive team. They made false accusations against me and tried to discipline me based on those false accusations. What they did was inexplicable, but I will never forget it. My career was completely destroyed within an eight-month period. A dream job turned into a nightmare.I was forced to leave the Agency by upper-level management. They knew of my outstanding record.

    Advice to ManagementAdvice

    I would feel ashamed to be a participant in that kind of harassment. It did nothing for the agency as a whole. Don't you have anything better to do than to spend hours in meetings taking turns using a great employee as a punching bag?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Seasonal Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Tax Examiner  in  Austin, TX
    Former Employee - Seasonal Tax Examiner in Austin, TX

    I worked at IRS full-time for less than a year

    Pros

    Learning how tax records are processed
    Flexible reporting times
    Loyalty of people returning year after year
    The leads are very knowledgeable and helpful to those who are new and have questions.

    Cons

    The office culture was way too casual
    The "trainers" were ill-prepared and were not open to quesitons
    The facility is old
    Too much turnover in management
    Managers aren't trained to coach, only to give statistics

  11.  

    I loved that job but it was only for tax season 2012, the job ended after only a month.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recieveing Sort/Batch  in  Kansas City, MO
    Former Employee - Recieveing Sort/Batch in Kansas City, MO

    I worked at IRS full-time for less than a year

    Pros

    The best part about working at the IRS was that the manager that I worked under William (Bill) Johnson was not a micro manager, after he explained what the job entailed he left you to execute it. The pay was also great I learned how to batch, sort, and distribute returns based on the form being used to file. So that the data entry staff could input information in the system the next day.

    Cons

    The hours were not all that great I worked from 8pm - 4am which worked at the time because I was in school but I was very tired during class.

    Advice to ManagementAdvice

    Consider the seasonal employees for permanent positions when they excel at the job they are given.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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