ISS Facility Services

  www.us.issworld.com
  www.us.issworld.com
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ISS Facility Services Reviews

Updated September 11, 2014
Updated September 11, 2014
63 Reviews
2.6
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ISS Facility Services CEO Sean Bond
Sean Bond
16 Ratings

Review Highlights

Pros
  • Management is very understanding of the need for work/life balance and flexible (in 3 reviews)

  • Key accounts, Growth potential and International presents (in 3 reviews)


Cons
  • with this sort of "employee oriented company" approach, sorry, no chance (in 2 reviews)

  • Lack of systems make it hard to focus on the true task at hand (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it was a great job to have one of my best jobs ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ISS Facility Services full-time for more than 3 years

    Pros

    the enviroment i was in and the schdule i had

    Cons

    the travel part for me

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Approves of CEO
  2.  

    Frustrating experience at the Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Office Employee  in  San Antonio, TX
    Current Employee - Corporate Office Employee in San Antonio, TX

    I have been working at ISS Facility Services full-time for more than 3 years

    Pros

    I'm employed and I have health insurance.

    Cons

    The management overall for almost every department is pathetic. They play favorites and take advantage of the good employees. The turn over is ridiculous. The employee morale is low and the overall communication is extremely poor. Lastly, there's very little accountability and the "Talent Box" review is a joke.

    Advice to ManagementAdvice

    Train your managers, get a more consistent policy regarding vacation and time off, and evaluate the managers' performances as well. Many times people are scared to express their concerns out of fear of losing their jobs... so they remain miserable and defeated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Bus Development
    Former Employee - Director of Bus Development

    I worked at ISS Facility Services full-time for more than 3 years

    Pros

    I wish I had some

    Cons

    Low pay
    Poor corp direction
    Poor regional management
    No training program
    Set high sales goals unrealistic for area
    Pricing is always to high

    Advice to ManagementAdvice

    There is no management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great Company with growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A
    Current Employee - N/A

    I have been working at ISS Facility Services full-time for more than a year

    Pros

    Flexibility with schedules. Laid back atmosphere. Competitive pay. Great vision.

    Cons

    Standard benefits. Good ol' boy management.

    Advice to ManagementAdvice

    Set realistic expectations for employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Great company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cleaning Operative  in  Orlando, FL
    Current Employee - Cleaning Operative in Orlando, FL

    I have been working at ISS Facility Services full-time for more than a year

    Pros

    Good salary, no pressure, great conditions.

    Cons

    Some Supervisors don't have a clue on what they are doing.

    Advice to ManagementAdvice

    Before hire somebody for a supervisor position, please verify the candidate experience.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Expected for the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at ISS Facility Services full-time for more than 3 years

    Pros

    You get out of it what you put in, supervisory experience looks good on a resume.

    Cons

    High turnover rate, impersonal environment. Largely depends on specific contract.

  8.  

    Not a recommended company, in my opinion...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at ISS Facility Services full-time

    Pros

    Since I believe there is a silver lining in every circumstance, I can honestly say that ISS Facility Services does offer opportunity for employees to start their career well. The unfortunate truth is that there is a limit that pertains to each individual under the executive level, which, in my opinion is not fair.

    Cons

    HR was always disorganized. The organization charting is never really accurate nor is it up to date. It's a wonder how this company remains in business. Management comes from a variety of background which is normally good, however, no formal nor informal training is offered. This causes much confusing to all.

    Advice to ManagementAdvice

    Get to know the work load of subordinates. Learn what they do and contribute with positive feedback as often as necessary to build a healthier relationship.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Critical Environment Technician
    Current Employee - Critical Environment Technician

    I have been working at ISS Facility Services full-time for more than a year

    Pros

    Good place to learn and experience a wide variety of Critical Facility equipment.

    Cons

    Expectations of employees if forever increasing without additional compensation.

  10.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager  in  Palo Alto, CA
    Former Employee - Operations Manager in Palo Alto, CA

    I worked at ISS Facility Services full-time for more than a year

    Pros

    I truly enjoyed my time working for ISS. The company is fairly new to the states (huge globally) and the wonderful people working for ISS here really care about the company and their clients, wanting to provide the best in class services. The managers and team members I had the pleasure to work with are absolutely the best. My manager was sharp, decisive and fair. Always able to see both sides of the coin.

    Cons

    Other then the normal growing pains (as most companies go through) I really think the company is one of the best!

    Advice to ManagementAdvice

    Just to commit to getting one sector of their business off the ground. I believe once this happens, there will be no stopping them.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Revolving Door Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cleaner  in  Spokane, WA
    Former Employee - Cleaner in Spokane, WA

    I worked at ISS Facility Services part-time for more than 3 years

    Pros

    Decent Pay and plenty of autonomy.

    Cons

    They have college aged kids running the asylum at the location I worked at. There was no direction, hours were handed out by favoritism and cronyism, some of the "leaders" sat on the phone all day in the closets, employees were roaming, gossiping, bad mouthing each other and slacking off - anything but working. They can't find good people so they hire anyone, they don't train properly, no discipline, sloppy techniques, broken equipment, limited supplies, etc...

    I've never worked anywhere else in the country where employees were given free reign and leadership positions were given to the worst employees just because they had been there the longest or were friends with the manager. Just showing up was good enough for ISS most of the time.

    Advice to ManagementAdvice

    Create permanent positions; Hire some mature and educated people for the leadership roles; ones who don't play games and reward their friends with the most hours. Discipline and direct the employees, add some structure and procedures to the organization. Working for your half-assed company was simply embarrassing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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