ISS Solutions Reviews

Updated July 28, 2015
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ISS Solutions CEO Peter Brooks
Peter Brooks
10 Ratings

11 Employee Reviews

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  1. Good ideas, poor execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Engineer in Virginia Beach, VA
    Former Employee - Clinical Engineer in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ISS Solutions (Less than a year)

    Pros

    Good benefits and retirement matching

    Cons

    Business growth expectations are unrealistic. Double digit profits in this environment are unrealistic.

    Advice to Management

    Look at the big picture and compare other profit centers to market.


  2. Previous ISS Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Langhorne, PA
    Current Employee - Help Desk Analyst in Langhorne, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to start out in the tech would. There's so much to learn about different printers from setting them up to troubleshooting printers. Provided all benefits,health , vision, dental, etc. Everyone was pretty nice and helpful.

    Cons

    Pay wasn't that great when i started back in 2012


  3. Previous happy employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Newtown, PA
    Former Employee - Account Manager in Newtown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ISS Solutions (More than 5 years)

    Pros

    Great people, great Company I work there again in a heart beat

    Cons

    None that I am aware of

    Advice to Management

    Thank you


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  5. Helpful (1)

    Great Company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PC Installer in Danville, PA
    Current Employee - PC Installer in Danville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISS Solutions full-time (More than 3 years)

    Pros

    Worked in the Danville office. Upper management is great. Good relationship with Geisinger as well.

    Cons

    None that I can think of.

    Advice to Management

    Keep it up.


  6. Long stable history, w/people of tenure that know the business well.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pass in Philadelphia, PA
    Former Employee - Pass in Philadelphia, PA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ISS Solutions full-time (More than 3 years)

    Pros

    Good middle management with stable, highly respected parent Healthcare system

    Cons

    Mediocre to low pay and long hours. Must be a long-term knowledgeable associate (self-motivated, entrepreneur) to survive here.

    Advice to Management

    Listen more to middle and upper-middle management. They hold the secret to success.


  7. A great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior BMET III
    Current Employee - Senior BMET III
    Approves of CEO

    I have been working at ISS Solutions full-time (More than 3 years)

    Pros

    They do not micromanage you. They lay out your operation and then allow you to work.

    Cons

    Expense Report payouts can be a little slow sometimes.


  8. Where's the Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry BMET in Wilkes-Barre, PA
    Current Employee - Entry BMET in Wilkes-Barre, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ISS Solutions full-time (More than 3 years)

    Pros

    Great oppurtunity to run your life into the ground.

    Cons

    Corporate values, lack of compassion and care. No room for advancement or increase in living wages. Dead end, do not join this team.

    Advice to Management

    2.5 percent increase a year is pitiful, and you cannot keep employees if you don't treat them well. Cost of re-employing the same position over and over is very unproductive.


  9. Not the company it once was.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ISS Solutions full-time (More than 10 years)

    Pros

    The advantages of being associated with Geisinger Health System, tuition reimbursement and opportunities for advancement.

    Cons

    Recent reorganization has driven top talent and clients away. Lack of focus on client satisfaction and inability to retain experienced, talented sales professionals.

    Advice to Management

    Look to CEO for answers to current situation.


  10. ISS not for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BMET II
    Current Employee - BMET II
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ISS Solutions full-time (More than a year)

    Pros

    Geisinger Health Is owner of ISS

    Cons

    Outdated test equipment. Training slow. Management shows favoritism. ISS Does unnecessary PMs to justify it worth to hospital. Pay is low to just OK. Some Micromanagement. Undermanned.

    Advice to Management

    Treat everyone equally. CEO quit bragging of what you accomplished, Waht have you done for me Lately?


  11. Thank goodness this organization is owned by a great company like Geisinger Health Systems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Langhorne, PA
    Former Employee - Anonymous Employee in Langhorne, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at ISS Solutions full-time (More than 3 years)

    Pros

    Geisinger Health System ownership Great co workers Great entry level position for Help Desk Associates

    Cons

    Nepotism Old Boys network Lacking of business sense

    Advice to Management

    stop hiring your unskilled family members try paying market price for your IT professionals stop trying to sell a bonus plan that you know isnt meant to bridge the salary gap



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