IST Management Reviews

Updated June 27, 2015
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2.4
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Hal Blackman
71 Ratings

Pros
  • MEET NEW PEOPLE AND BETTER CUSTOMER SERVICE SKILLS (in 4 reviews)

  • You work with great people--the clients, that is (in 4 reviews)

Cons
  • Upper management lies to employees when they write up a person they (site managers) do not investigate the charges (in 5 reviews)

  • Hourly pay is very low in a city with a very high cost of living (in 3 reviews)

More Pros and Cons

91 Employee Reviews

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  1. IST Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Analyst in Kennesaw, GA
    Current Employee - Network Analyst in Kennesaw, GA

    I have been working at IST Management (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of team building and a great environment to begin any career.

    Cons

    Not enough pay, and almost no room for advancement.


  2. Helpful (1)

    Just another job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at IST Management full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay is ok for beginners. Clients are ok. Learning different positions.

    Cons

    Pay should reflect the person experiences. The operation managers does not listen about concerns because they are to busy worrying about themselves.


  3. Star

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at IST Management

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company, Flexibility, IST systems, Great upper management

    Cons

    None, I honestly do not have an cons that I can think off

    Advice to Management

    Keep doing what you are doing,


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ex-Project Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Administrator in Atlanta, GA
    Former Employee - Project Administrator in Atlanta, GA

    I worked at IST Management full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    The SRC department was pretty laid back on daily assignment. slow pace and very friendly site manager. They have an awesome company president. We constantly had employee auction where you bit on some of the coolest items ranging form $500 gift card to some cool techy gadgets using your accumulated "Blackman Bucks."

    Cons

    Pay for the job done and for the tile "Project Administrator" was peanut compared to other companies with similar job title. Other than the hourly pay, everything else was good.


  6. Notice the pattern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager in South Florida, FL
    Former Employee - Site Manager in South Florida, FL

    I worked at IST Management full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing good, this company is deceptive they withhold information during the interview process about the client that was asked for only to see on day 1 why no sane person would say yes if they knew beforehand.

    Cons

    Read all the reviews people you'll see a common pattern with this company. PTO and 401k policy that leaves staff scratching their heads. Meager pay and no raises. Clients that could be racists, crazy, tantrum throwing, petty, and unethical and IST will throw you under the bus every time. Somehow they'll say you caused it.

    Advice to Management

    GSY's


  7. Unpleasant experience all around.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at IST Management (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Pay-rate is alright.
    -Room for advancement in some locations.

    Cons

    -The dress code is entirely inappropriate for the kind of work employees do.
    -Regulations for each location is wildly different.
    -Reliance on "cutting edge" technology that doesn't actually work and simply lengthens work time.

    Advice to Management

    Either enforce your rules and regulations throughout all your locations, or follow the client's rules. The current mish-mash is miserable for all involved.


  8. Helpful (2)

    Good if you are in high school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Supervisor in Boston, MA
    Former Employee - Site Supervisor in Boston, MA

    I worked at IST Management full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It is possible to get OT, which you will need at $12/hour, outside of that they need to make changes that align with 2015..

    Cons

    The entire aspect of how they run the company. I am not quite sure why anyone would want to make a career here. They offer 0 paid time off (what you do earn is only enough time to cover federal holidays), if the company you are working at has a day off you will not get paid. You also do not get paid holidays, that's right, you are required to use the PTO you do get for Thanksgiving, Christmas, 4th of July and on. You are made to feel like a "yes man/woman" even if it means putting up with rudeness from clients. I had a manager tell me "we never say no." That is crazy, especially when it is a request that may not be able to be done.

    Advice to Management

    Pay your employees more. Give more PTO. Talk to your employees with respect, and demand that clients do as well. The more you appreciate your employees the more they will appreciate the company they work for. You are going to get the service that you pay for from people.


  9. Helpful (1)

    Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IST Management

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    having a job and meeting new people

    Cons

    benefits
    No room to grow
    No raise and you get a Christmas card every year to remind you how rich the president of the company is.

    Advice to Management

    DO BETTER

    IST Management Response

    May 27, 2015Director of Human Resources

    My name is Jean-Robert Lafont and I am the Director of HR with IST Management Services. I would like to learn more about your experiences with our company. I can be reached at 404.582.8832 or ... More


  10. Helpful (4)

    WORST COMPANY TO WORK FOR!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IST Employee (FT) in Davie, FL
    Current Employee - IST Employee (FT) in Davie, FL

    I have been working at IST Management full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pro's except it is a job that doesn't have your back and get blamed for everything.

    Cons

    1. NO employee loyalty
    2. The blame always falls on you
    3. No respect for staff
    4. Are NOT able to talk to management
    5. Anything you say is used against you, so that they can fire you or any other employee later
    6. They wait for you to do your full day of work and then they fire you (no notice or warning)
    7. Any little mistake is the END of the world and your job
    8. Every day is a list of new procedures they expect you to learn and if not it's either a write up or termination
    9. They don't pay anything for the amount of work you do, and the constant stress you're under
    10. Even when you call out sick; they still expect you to work
    11. Your boss doesn't stand up for you for anything and is the first to throw you under the boss so that he won't get the blame for it
    12. Are at other people's beck and call whether you off the clock or at lunch
    13. There is absolutely no COMMUNICATION...they expect you do complete a task that wasn't assigned to you and forgot to mention it to you
    14. Annual raises are on average only $0.05 every year
    15. Your pay gets max out at 9.50 (do the math on average 5 cents a year starting at $8.00 to be max out at $9.50)
    16. It's really not a complete FULL TIME - full time is 40 hours a week; FULL time in IST is 37.5 so you on top of the very little pay for your hard work and effort they still take 2.5 hours away and consider it FULL TIME
    17. Your Paid Time Off (PTO) is included with sick days, vacation days, holiday's - That means that if you use all your hours it's gone if your sick after not to mention THAT HOLIDAY'S GET TAKEN FROM YOUR PTO AS WELL.
    18. Health Insurance is practically unaffordable since it's more than one whole pay check.
    19. 401-k plan they offer does not price match a single penny
    20. WORST JOB IN THE WORLD!!!!!!!

    Advice to Management

    SUPPORT your employee's, learn to appreciate when hard work was put in, Stand up for your staff and not cower like a mouse, learn that you have to give to receive - It's not all one sided. Learn how to actually be a leader and not a BOSS (or DICTATOR).

    IST Management Response

    May 27, 2015Director of Human Resources

    My name is Jean-Robert Lafont and I am the Director of HR for IST Management Services. In your review you said that you are not able to talk to management. I'd like to give you that opportunity ... More


  11. Helpful (5)

    No benefit and unpaid- no Promotion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Atlanta, GA
    Former Employee - Operations Specialist in Atlanta, GA

    I worked at IST Management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice sites to work with Companies. No micro-Manager

    Cons

    this company don't offered benefits and better pay.

    Advice to Management

    I think management need to have a better pay scale and benefits.

    IST Management Response

    Apr 27, 2015VP Administration

    Thank you for taking the time to share your concerns. We do offer a full spectrum of health and wellness benefits as well as paid time off for vacations and holidays - please feel free to contact me ... More



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