ITAGroup Reviews

Updated October 30, 2014
Updated October 30, 2014
26 Reviews
3.0
26 Reviews
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Tom Mahoney
15 Ratings

Employee Reviews

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  1.  

    Finally! A company that truly values talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Client Services in Des Moines, IA
    Current Employee - Strategic Client Services in Des Moines, IA

    I have been working at ITAGroup full-time (less than an year)

    Pros

    If you are a talented professional looking for valuable recognition and reward for your hard work and expertise, ITA certainly delivers. The work/life balance is excellent and the culture friendly and supportive. The people are great...some of the best I've ever worked with.

    Cons

    No company is perfect, but for me ITA is a good fit. They are a conservative company and therefore very professional in their presentation; but then again what professional services firm worth their weight doesn't take a formal business approach? This may be too conservative for some, but for most professionals, it's just good business.

    Advice to ManagementAdvice

    Continue to strategically vet for the best talent. Those with a strong work ethic looking for positive recognition and reward from a financially solid company will quickly see the value of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    They are not "for" the employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in West Des Moines, IA
    Former Employee - Customer Service in West Des Moines, IA

    I worked at ITAGroup full-time (less than an year)

    Pros

    Not much good I have to say about this company at all. It was Employee stock owned, in a good location, and close to my home, that's about it.

    Cons

    They try to promote the company as an all around wholesome company, who values employees, however this is NOT the case. They have their employees brain washed into thinking that ITA is SUCH great place to work for. Their Insurance is very high priced and they adhere to a very strict dress code, not only that but the pay was terrible! It's not enough money for what you have to put up with there. Also Their seating arrangement was terrible, it was an open room atmosphere for Customer Service, no walls so it was very hard to hear while taking a phone call. This isn't the only issue, they do play the favoritism card. I would NEVER go back to that place, They just lost two clients, so they had to lay off several employees. The management there are horrible! They don't care about their employees, it's not genuine. That's all I've got to say.

    Advice to ManagementAdvice

    Treat your employees with respect, LISTEN to them if they are having any issues or are un-happy, just don't fire them because you don't want to have to deal with them!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Employee friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA

    I have been working at ITAGroup full-time (more than an year)

    Pros

    Employee owned company offers great benefits on top of employee stocked, which was a huge plus. They are trying to improve their employee recognition programs which helps improve the office environment and work ethic. Promotion from within happened frequently.

    Cons

    Management didn't always seemed qualified for their positions and responsibilities. There was also a bit of in office drama and favoritism seemed to take place in multiple departments and it became quite evident.

    Advice to ManagementAdvice

    better training for specific positions, specifically for management.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lots of very passionate people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in West Des Moines, IA
    Former Employee - Developer in West Des Moines, IA

    I worked at ITAGroup full-time (more than 5 years)

    Pros

    Overall:
    Being an employee owned company, ITAGroup has a lot of awesome employees that want to do great things for the greater good of the company. There is a lot of ITA pride which is very infectious and empowering.

    Departmental view:
    Being on the Technology team, the company was practicing an agile development methodology with what I perceived to be a very successful implementation. The teams are truly self managed, the process is very nimble to adapt to change and manage chaos just as agile should be.

    Environment:
    ITA has new and beautiful offices.

    Cons

    The silos between departments were very challenging when I was there. Every department seemed to have the next best idea to move the company forward but since we weren't all working in concert with one another it created a lot of issues, tension and unhealthy competition between departments.

    Advice to ManagementAdvice

    Remove the departmental revenue streams and somehow unite the company as one powerful cohesive team.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great culture with dedicated, loyal team members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA

    I have been working at ITAGroup full-time (more than 5 years)

    Pros

    ITA Group has a culture of openness and transparency. It is 100% employee-owned, which brings a high level of accountability to every role. It is a face-paced environment and is experience some rapid change currently. The organization is focused on how we can continue to do things smarter and more efficiently while maintaining a high-level of customer-service to our clients. The people at ITA Group are second to none. It's a place where you want to be!

    Cons

    At times the pace of the environment can be a challenge. Keeping up with that pace can at times be difficult.

    Advice to ManagementAdvice

    Continue to listen to team members and take to heart what they are saying.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not very innovative.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Director
    Current Employee - Travel Director

    I have been working at ITAGroup part-time (more than an year)

    Pros

    Growing company, decent outlook. Relatively good pay if you live in Des Moines.
    Friendly, knowledgeable employees that try to help each other.

    Cons

    Old-fashioned and inflexible. Small-minded mid-western mentality. Poor benefits. Very methodical and process oriented. Slow moving - try to implement any changes and it's like trying to turn the Titanic.

    Advice to ManagementAdvice

    Management seems to be out of touch. It's not a one size fits all formula. What may work for a car company or a manufacturing company will not work for a tech company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Worst company to work

    Current Employee - Anonymous Employee in West Des Moines, IA
    Current Employee - Anonymous Employee in West Des Moines, IA

    I have been working at ITAGroup full-time (less than an year)

    Pros

    No best reason at all

    Cons

    Worst project management !! Politics !!! No transparency between employees and management . There is no good project to work like anything to learn and good sign etc. No proper delegation of work!!!!!!!!!!

    Advice to ManagementAdvice

    Advice to ITA Management is that to hire/Promote Good supervisor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    If you are ambitious, innovative and looking to climb the corporate ladder, go elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ITAGroup (more than 3 years)

    Pros

    Currently offering flex hours but not company wide, dependent upon manager.
    Beautiful new office.
    Travel perks depending on the department/position you hold.

    Cons

    Very old-fashioned and inflexible in their culture. Having a casual Friday is a minor miracle.
    The ESOP creates a very odd atmosphere where people who are unhappy/miserable stick around forever just to get their ESOP.
    Senior Management is seriously outdated in motivating and engaging employees. They claim to want new ideas but run a very autocratic regimen, where status quo is king.
    They try to have "social events" but the atmosphere is so stiff and old-fashioned, it doesn't help the culture the way they hope it will.
    Very outdated in terms of casual atmosphere and work/life balance.

    Advice to ManagementAdvice

    Loosen up. You are losing quality, young employees because of your insistence on an overly formal, stiff atmosphere. Keep flex hours because it is the only modern touch you have on your side. If you want to keep the company growing, it is time to reevaluate and demand results from your long-time employees who are resting on their laurels waiting for their ESOP payout.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Would not recommend!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TD- Travel Direction in West Des Moines, IA
    Current Employee - TD- Travel Direction in West Des Moines, IA

    I have been working at ITAGroup full-time (more than 3 years)

    Pros

    You get to travel to nice destinations as a TD

    Cons

    They clearly favor certain TD's. If you are not favored, do not expect to get any programs.

    Extremely low pay, they waive ESOP in your face but the managers ensure you don't reach your hours to qualify for it.

    Everyone will gossip on site because the HQ acts like everything is perfect and will tell you that you are the face to the company but then treat you like dirt.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great company, passionate about who they are and what they do!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ITAGroup

    Pros

    -Great industry to be in.
    -Company that cares about its employees and clients.
    -Flat organization that really allows your voice to be heard.

    Cons

    -Speed of environment can often distract the implementation of positive changes.
    -Some of the HR rules are outdated and obsolete.

    Advice to ManagementAdvice

    Continue to allow your people to ask good questions, but be sure to follow-up and ensure that the items were enacted upon, not just discussed.

    Recommends
    Positive Outlook
    Approves of CEO

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