ITT Educational Services Reviews

Pros

Offered a full time position.....but too little pay since it required 40 hours ON CAMPUS of time. Sad with a Masters Degree what they pay.......................seemed like very nice people, but with a MSN you could simply do SO much more.

Cons

Too little pay for the amount of hours.

Advice to Senior Management

Compensate for the degree.....or require less time per week on campus.

Pros

It was great helping students find funding for school. I believe they offer a good education to non traditional students. It is very career focused and a great school for the right person.

Cons

There is a complete disconnect between Headquarters and the campus'. They don't even consider the students students, they consider them customers. Our employee turnover was through the roof. In my three years there I had six bosses and one of those bosses was there almost two years!! I was the most tenured FAC in my first five months. I was not given an opportunity to move up until the end and it was because I was already doing the job of my boss and was the one who trained her. So when she quit I was an easy replacement. I turned down the promotion, they set everyone up for failure. HQ does not allow the maangers at the campus level to actually make decisions. They are just babysitters with low pay.

Advice to Senior Management

Headquarters needs to come back to reality and realize that when we are recruiting low income students, $50k for a two year education is out of this world!!!! You are cutting the campus' off at the knees and making it more difficutl to perform with all the restrictions. Not to mention that we can never hold private lenders and cannot get the students in without some form of payment. Hello, the students are low income, a lot of them don't even have a place to live! Stop giving yourselfs massive bonus' and put it back into the campus'!!

Pros

The self-paced online trainings are frequent and relevant to the position.

Cons

ITT is in the profit making business, not the education business. Staff are stressed out trying to keep students enrolled only so the college can keep collecting tuition money rather than give the students a good education. We are told to give passing grades to students so they can continue their education (when really i tis so ITT can continue to collect). Of course many of theses students end up with degrees they did little work to get becasue ITT is only interested to make them pass (not learn) hence its emphasis on student success. The whole cuture is about getting tuition income not about give students a quality education. They are expensive, students end up with large debts and can't get good paying jobs to pay back loans, while ITT ends up with their money and gets richer and richer. Shareholders are happy. Students remain jobless and burdened with debt for their overpriced ITT education. There needs to be some regulation in private post secondary education. It is imoral.

Advice to Senior Management

Close down shop and stop ripping off students to line your pockets. The quality of your programs do not compare to the cost. It pained my heart to do the work with the Director breathing down my back about increasing tuition income. (tuition income is increased when students are happy and satisfied with what they are getting for the dimes - hence they stay rather than we having to run after tham). And how about you properly train your campus directors who deal in stressing their subordinates for the sake of keep the campus in top categories. A stressed-out employee is not an effective employee.

Pros

Goal oriented company with a desire for growth that is attained through the development and education of others. Most employees are deditcated to the mission of providing quality educational programs.

Cons

Very flat company that has little room for advancement at the corporate level. Advanced and specialized degrees are necessary for higher level positions.

Advice to Senior Management

Sr. Management tends to micormanage which can slow the process and they need to be more open to current trends in telecommuting and flexible work hours.

Pros

Nice benefits and pay is competitive.

Cons

Sleeezy sales. compliance issues. lots of students misled.

Advice to Senior Management

Need to evaluate and change management.

Pros

Good pay offered. They provide adequate training. They sincerely care about the students success. Most of the students are surprised at the difficulty of the courses.

Cons

ITT employs viral internet marketing in it's advertising campaign. This results in numerous bogus leads for the reps. to follow up on. There is an expectation to call a lead 3 times a day until contact is made. It made me feel like a "stalker'.

Advice to Senior Management

Quit using 'pop up" ads in your internet marketing. It only leads to bogus leads and a poor image with the public.

Pros

Good place for a person to stop their career aspirations, and then focus on family or other things of life. Great health benefits. Good recognition of family and life style balance. Seldom are long hours required. Decent 401k program - 3% match on 6% contributions, 3yr cliff, meaning fully vested after just 3 yrs.

Cons

No bonuses and no effort toward process improvement. The company business strategy is about 6 or 7 years old. It is in need of a serious re-tooling. There are serious questions about how much further the current strategy can continue. There is no mention of new components of growth. Dress code is old school and flex-time is still a foreign concept.

Advice to Senior Management

Stop the bleeding - create some opportunities for people to progress and advance at HQ

Pros

They were great at first, until you you started asking for them to follow through on promises made.

Cons

No professional integrity. You were never told to break the law, but you were told to do whatever was necessary to keep a student enrolled and generating a revenue stream.

An anonymous "ethics" program was implemented with an "800" number. Numerous complaints quickly followed with management determining who each of the "anonymous" callers were and reprimanding them. Needless to say, calls to the ethics line quickly dropped off, which management touted as a sucess (no one is calling in because we have no problems).

Advice to Senior Management

Why does the company spend more an lawyers (as a percentage of expenses and as a percentage of revenue) than drug companies?

You have a perception problem and it needs to be fixed. Quit being so cheap on providing quality instruction (e.g., instructors, books, labs, etc.).