ITT Technical Institute
2.2 of 5 461 reviews
www2.itt-tech.edu Indianapolis, IN

ITT Technical Institute Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.2 461 reviews

                             

17% Approve of the CEO

ITT Technical Institute Chairman & CEO Kevin M. Modany

Kevin M. Modany

(240 ratings)

22% of employees recommend this company to a friend
461 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Pay was decent for no experience and no degree"
    in 13 reviews
  • "Helping students advance in life can be very rewarding"
    in 18 reviews
Cons:
  • "no work life balance - required to work 6-7 days per week and on vacation or sick leave"
    in 14 reviews
  • "There has been a shift of workload from full time instructors to chairs while the chair duties were unchanged"
    in 21 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Temp Receptionist

    Temp Receptionist (Former Employee)
    Tempe, AZ

    ProsGood management, clear instructions, good company.

    ConsCan work 6 days per week.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    You've been warned!!!

    Admissions Representative (Current Employee)
    Troy, MI

    ProsGreat coworkers, free food, paycheck

    ConsThis place is all about numbers--that’s butts in seats. As an admissions rep you are charged with the task coercing people who are looking for work into enrolling into a $45,000+ degree program (keep in mind, most credible colleges do not except any credits from ITT Tech and if you have college credit most of your credits won’t transfer to ITT Tech). They preach compliance while simultaneously putting so much pressure on reps to turn water into wine that you have to bend to rules to have a shot at making your goal.
    Reps are told to repeat the same spiel about how prospective students won't be able to land a good job without an ITT Tech education, ad nauseum. Meanwhile, many in management at ITT do not have a degree themselves. Most management is simply incompetent. They only exist to carry out the orders from HQ, most likely hundreds, if not thousands, of miles away in Indiana.
    Everything is your fault when you work for ITT Tech. People aren't interested: your fault. Students miss class: your fault. Colleagues get laid off: your fault! You are expected to perform right out the gate. Even though there is practically no training. Most of the reps applied for the job not knowing that it is a cut-throat sales job, so many of them have no sales or marketing background. That doesn't stop your manager from excoriating you for not closing a student who doesn't want to go $45,000 into debt.
    Your day will consist of making hundreds of calls to people who hang up on you as soon as you mention ITT Tech, wrong numbers, people who already have degrees or are in school, and people asking you to be removed from the call list. Sometimes you even call current ITT Tech students! Leads are distributed by a tier system, so only those who are on tier talk to people who are actually interested. Basically, you're set up for failure. Despite that, management will tell you "there's no such thing as a bad lead" with a straight face.
    Work/personal life balance is non-existent. You have to live and breathe ITT Tech if you work there. When interviewing for the job they'll tell you that you only have to work one night a week and one Saturday a month. In reality, you'll work several nights a week and every Saturday. All the while, you'll see certain reps and management leaving around 5PM. Your schedule is based on whatever the flavor of the week is.
    Almost everyone who works at ITT Tech is a salesman in some capacity. That goes for instructors, department chairs, even the dean. The only exceptions are the director, the receptionists and financial aid coordinators (however FACs have been forced into being debt collections agents). Everyone else has to harass people about enrolling or returning to ITT Tech.
    The only saving grace in this place is the bond you form with your colleagues because we all feel each other's pain, so you end up forming some tight relationships with your peers. And occasionally you meet some pretty cool students. Oh, and there's free pizza from time to time.
    There are so many more issues with this company that I could write an entire book on it. Unless you're desperate, don't have a life or a soul, stay away from ITT Tech.

    Advice to Senior ManagementOverhaul the company

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    I have a passion for teaching!

    Adjunct Instructor (Current Employee)
    San Diego, CA

    ProsI can be creative in finding new ways for students to 'get it'!

    ConsFinding ways to motivate the unmotivated.

    Advice to Senior ManagementLet's spend more time on finding strategies to motivate students to show up on time...ALL the time!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Corporate Family Environment with Sincere Mission to Educate

    Senior Admissions Representative (Former Employee)
    Orange, CA

    ProsThey have industry-researched curricula which employees can feel proud to represent to prospective students. In addition, the working and learning facilities are modern, clean and well-maintained. Books and learning materials are available to students on-site. There are excellent instructors who go the extra mile(s) to support student learning goals and a wonderful camaraderie within the admissions department and between all of the other departments in the school.

    ConsThey are doing a lot of things right; however, management and the company, in general, would benefit greatly, if there was a better system for eliciting employee ideas and for promoting employees from within.

    Advice to Senior ManagementFrom an employee's point-of-view, most of the pieces are in place that constitute a top-notch organization. Accessing more of the inner-wealth that the staff brings to the table and rewarding that talent would provide measurable dividends, not only to those employees, but even more so, to the company's shareholders.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    It seems to be a sinking ship

    Admissions Representative (Former Employee)
    Thornton, CO

    ProsThe peers you work with and the students

    ConsThe hours, lack of support, unrealistic expectations, lack of staffing and general funk that sucks your soul

    Advice to Senior ManagementTry talking to your employees and students. Listen to their feedback and treat them as if they are really valuable to you

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Poor Quality of Education, and Corporate Rules That Prevent It From Improving

    Adjunct Instructor (Current Employee)
    Tarentum, PA

    ProsI have taught at a few campuses. Some of them are terrible. Others are better because they are managed by better people. It all depends. It does seem to be decently relaxed environment.

    ConsThe curriculum is absolutely terrible. The powerpoints and exams often have flat out wrong information on them, and never seem to get fixed even when people complain. Be prepared to come up with your own material as much as you are allowed. Class lasts until 11pm, so doesn't mesh well with a typical 9-5 job where you must be up early the next day.

    Advice to Senior ManagementThe teaching pay is terrible, and the lack of full-time positions means no chance of promotion. What professional would want to bother working here? You're not going to get very good quality instructors at this rate, and your customers (the students) will suffer for it. And then they will tell their friends not to go here. It's a bad cycle you need to reverse now. Stop sinking so much money into marketing; your students are not stupid, and they are not impressed if your school can't show good academics. Put more money into adding new lab equipment, more computer labs, and especially paying good salaries to good professionals to teach (Enough so they can teach full time and make your curriculum better! There is high turn over because its impossible to keep up teaching if you work 9-5 and are then out late every night. Being exhausted means lower quality education for students). I promise it will be a worthwhile investment.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Not a great place to work if you are serious about education and teaching.

    Adjunct Instructor (Former Employee)
    Culver City, CA

    ProsAccess to technical computer software. Working hours and schedule works with a full time job. Good second job.

    ConsPoor Management. No long term full time position. Difficult students. Poor working environment. Not really a college feeling, more like a high school environment.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Sales Pure and Simple

    Admissions Representative (Current Employee)

    ProsGreat boss, and co workers...relaxed at certain parts of the day.

    ConsLots of calls to potential students with no solution. You are expected to have one conduct per week but, the nature of recruiting is sink or swim...

    Advice to Senior ManagementReally nothing other than understand the type of work we are doing and people are unpredictable

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Just OK

    Anonymous Employee (Former Employee)

    ProsWide variety of tasks and assignments; you don't get bored

    ConsNot enough support for employees. Inconsistency in enforcing policy
    and procedures. Employees mostly looked out for themselves.

    Advice to Senior ManagementSupport your employees better. Value them more.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Adjunct Instructor

    Adjunct Instructor (Current Employee)
    Rancho Cordova, CA

    ProsExcellent work environment, flexible schedule

    ConsNo full time professor positions.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for ITT Technical Institute? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at ITT Technical Institute reviews and ratings — including employee satisfaction and approval rating for ITT Technical Institute CEO Kevin M. Modany. All 461 reviews posted anonymously by ITT Technical Institute employees.