ITT Technical Institute

  www.itt-tech.edu
  www.itt-tech.edu

ITT Technical Institute Reviews

Updated December 19, 2014
Updated December 19, 2014
548 Reviews
2.3
548 Reviews
Rating Trends

Recommend to a friend
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ITT Technical Institute Chairman & CEO Kevin M. Modany
Kevin M. Modany
285 Ratings

Review Highlights

Pros
  • Pay was decent for no experience and no degree (in 14 reviews)

  • The reward of helping students achieve their goals is priceless (in 24 reviews)


Cons
  • no work life balance - required to work 6-7 days per week and on vacation or sick leave (in 21 reviews)

  • Tales from students about financial aid acquired through the company sounds shady at best (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Not A Great Long-Term Employment Option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Aid Coordinator in Bessemer, AL
    Current Employee - Financial Aid Coordinator in Bessemer, AL

    I have been working at ITT Technical Institute full-time (more than 3 years)

    Pros

    Met some good people, both employees and students.

    Cons

    !. Unethical business w/ cutthroat corporate culture.
    2. "SELL, SELL, SELL!" is the company mantra.
    3. The education standards are way below par with community colleges, public universities and non-profit schools.
    4. Uneducated number-crunchers are in charge & constantly micro-manage (ie crush & bludgeon to death) any idealism you may have had going into the job.
    5. Communication is all from the top ----> down. HQ hasn't a clue what people at campuses really do on a daily basis.
    6. Cost of tuition is at least 5 times what the community college down the street is so employees are told not to be clear to students on this point.
    7. You are paid and judged each day on how many unknowing, lost students you can reel into their debt-mill. NUMBERS are ALL that count there.
    8. Upper managers and directors at campus level don't care a whit about the employees or the students (once their student loans are signed).
    9. Very high turnover of employees (my campus had 4 campus directors and 3 Directors of Finance in three years).
    10. Advice: Run as fast as you can away from any job here. It'll ruin your chances of anything better in the future.

    Advice to ManagementAdvice

    Clean up your act, stop acting like you don't know about the fraud you insistently urge your employees to commit, offer a decent education to these poor people who end up $100,000 in debt.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Okay place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ITT Technical Institute

    Pros

    Most students want to be there.

    Cons

    Micromanagement of teaching. Encouraged to give students passing grades even when they don't deserve them.

  3.  

    Low census means no job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid Counselor in Greenville, SC
    Former Employee - Financial Aid Counselor in Greenville, SC

    I worked at ITT Technical Institute full-time (more than an year)

    Pros

    Good pay and great student body

    Cons

    Every other Saturday and late nights

    Advice to ManagementAdvice

    Get rid of the old and allow for new ideas..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Poor management has removed the joy of being an admissions rep

    Former Employee - Senior Admissions Representative
    Former Employee - Senior Admissions Representative

    I worked at ITT Technical Institute full-time (more than 10 years)

    Pros

    Higher salary potential, benefits are decent

    Cons

    Management is way behind the times, does not appreciate their employees and loves to micromanage.

    Advice to ManagementAdvice

    Take a good hard look at why your college attendance numbers have fallen so low!

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    ITT was a great place to work prior to 2008. After that they were way more concerned about their shareholders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjunct Instructor in Birmingham, AL
    Former Employee - Adjunct Instructor in Birmingham, AL

    I worked at ITT Technical Institute full-time (more than 10 years)

    Pros

    I really enjoyed the people I got to meet. Not only were my co-workers great but the steady stream of new students meant that there was a lot of chance to interact with a broad range of people on any given day.

    Cons

    Early on the benefits were great, there was 401(k), retirement, and health insurance. By the time I left only the 401(k) remained. There was also a decline in the quality of the staff as they began firing people who were doing an excellent job because of numbers.

    Advice to ManagementAdvice

    Look at the big picture of the school and what they provide. Being a diploma mill is a disservice to an excellent curriculum and what has the potential to produce quality graduates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    call center job as usual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ITT Technical Institute

    Pros

    get to work alone so yeh

    Cons

    busy work and a lot of it

    No opinion of CEO
  8.  

    Very structured, but more interested in passing students on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Faculty Member
    Current Employee - Adjunct Faculty Member

    I have been working at ITT Technical Institute part-time (more than 3 years)

    Pros

    All the materials required to teach are provided
    Dept Chairs are willing to work with your schedule to assign classes to teach
    Fellow adjuncts willing to help out in a pinch

    Cons

    Policies reward dishonesty when reporting grades, holding instructors responsible for lazy students
    Students get enrolled into programs they know they are not fit for, then instructor held accountable when "retention" levels are not met
    Pay increases are minimal

    Advice to ManagementAdvice

    Support instructors when the student attendance directly impacts their achievement
    Work with recruiting to stop bringing in unmotivated students

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    ITT-Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Resource Center Assistant
    Current Employee - Learning Resource Center Assistant

    I have been working at ITT Technical Institute full-time (more than an year)

    Pros

    If done correctly, you have the opportunity to truly help students. This was my first job out of college, and it has allowed me to gain experience while working on my MBA.

    Cons

    If you are a hard worker, they will bleed you dry. Meaning if you volunteer for one opportunity, you will be volunTOLD for many others. You will work two late nights a week, and at the start of each quarter, plan on working 12 hour days all week. You will work saturdays and holidays as well as be asked to stay later than you original shift.

    The worst part about ITT is their recruitment style. If numbers were based on how many a rep could GRADUATE vs. how many they could simply get in the door, the learning enviornment would take on a different culture.

    Advice to ManagementAdvice

    Change your recruitment style, provide more room for growth and higher incentives.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    No life, No Structure, Poor organization, No Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative in New Orleans, LA
    Current Employee - Admissions Representative in New Orleans, LA

    I have been working at ITT Technical Institute full-time (more than an year)

    Pros

    relaxed environment, very cool co workers who you bond with because they feel your pain. lag time and long lunches when the boss isn't paying attention.

    Cons

    low pay, benefits are bogus, no room for advancement, awful hours, quality of life is compromised. its off in no mans land where nobody can find you.

    Advice to ManagementAdvice

    This place is the worst. I moved to work this job because I wanted to be closer to home and lifestyle and in the end it is nothing more then a sales position with unrealistic goals. This place is horrible. I would not recommend this place to anyone. No need to work past 6pm and the cold calling is a waste of my time and my Masters Degree. They have people in power who have no education and they preach education. They saddle these poor people with tons of debt and most will not get the jobs they want because they are societies forgotten and they look and sound like it. This pace is a waste.
    I would tell anyone who applies to work it for a while to learn what not to do and then change jobs immediately. Matter of fact, don't take the job. If they are that open to hiring you, THEN THATS A RED FLAG RIGHT THERE!!!! Clearly nobody wants the job to begin with and they have a very low retention rate. THIS IS A TELEMARKETING JOB, RUN AWAY AS SOON AS POSSIBLE.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It's very life changing and I'm always happy to be there because you can learn something new everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Federal Work Study in North Las Vegas, NV
    Former Employee - Federal Work Study in North Las Vegas, NV

    I worked at ITT Technical Institute part-time (less than an year)

    Pros

    Amazing team player environment, they're very patient with you and always want the best for you.

    Cons

    Not enough hours and not very professional when dealing with their employers.

    Advice to ManagementAdvice

    Don't hire many students if you only want two of them to work.

    Doesn't Recommend
    No opinion of CEO

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