Icap Services North America

  www.icap.com
  www.icap.com
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Icap Services North America Reviews in Jersey City, NJ

Updated September 14, 2014
Updated September 14, 2014
27 Reviews
3.1
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Icap Services North America Chief Executive Officer of ICAP Americas Douglas Rhoten
Douglas Rhoten
10 Ratings

12 Employee Reviews Back to all reviews

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  1.  

    Good Company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Analyst  in  Jersey City, NJ
    Current Employee - Senior Systems Analyst in Jersey City, NJ

    I have been working at Icap Services North America full-time for more than 3 years

    Pros

    Mid sized company so work will get recognized
    competitive salary + bonus
    20 vacation days

    Still market recovering in US , company is doing ok at this point.

    Cons

    No growth as moving up is tough
    no 401k matching, medical benefits are not that great

    Advice to ManagementAdvice

    Provide opportunities for employees to grow

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    operations analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  Jersey City, NJ
    Current Employee - Senior Systems Engineer in Jersey City, NJ

    I have been working at Icap Services North America full-time for more than 3 years

    Pros

    stable company , no bureaucracy . recognition for good work

    Cons

    not much career advancement. you will stuck in same position for years

    Advice to ManagementAdvice

    create oppurtunities for employees

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Do not appreciate good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at Icap Services North America full-time for more than 10 years

    Pros

    When I started with this company over 20 years ago it was great place to work . There was growth for advancement and it felt like a family atmosphere . That is all gone now with the people they employ in managerial roles that do not know what you do on a daily basis .

    Cons

    There is high turnover rate with the company . If you are in the age range between 40's and 50's they force you out and have no feelings on how to treat people . The company does not appreciate good work or loyalty . You don't agree with their company politics you are done .

    Advice to ManagementAdvice

    The company should take a good look at who they employ . Human Resource has a lot to with the hiring of back office .They make decisions where people in upper management should be doing this job. Also they should hire within the company but that policy has stopped .

    Doesn't Recommend
    Approves of CEO
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  5.  

    Good people, losing it's appeal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Broker  in  Jersey City, NJ
    Current Employee - Broker in Jersey City, NJ

    I have been working at Icap Services North America full-time for more than a year

    Pros

    Fun environment, get to do a lot of entertaining and go to great restaurants etc, don't work the hours of traders

    Cons

    Dying business, unmotivated employees, every desk is very different so it really depends on what area you are in. Also traders can be so difficult to work with and you have to cater to their every need. Coworkers are mostly older and very set in their ways, not willing to change with the business which is resulting in a loss of market share.

    Advice to ManagementAdvice

    Listen to the young people...they are the only people in the company who are un-jaded and realistic about the needs to stay relevant and capture market share.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Worked there loyally for 22 years. Got "downsized" at 53 two months after getting a raise and a bonus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Jersey City, NJ
    Former Employee - Senior Software Engineer in Jersey City, NJ

    I worked at Icap Services North America full-time for more than 10 years

    Pros

    When this company was Garban it was a great place to work. When it became ICAP it became a soulless company that treats its employees like office equipment.

    Cons

    No job security, no employee loyalty, don't make the mistake of turning 50.

    Advice to ManagementAdvice

    Start treating your employees like people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    If you have other options I would strongly consider another shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broker  in  Jersey City, NJ
    Former Employee - Broker in Jersey City, NJ

    I worked at Icap Services North America full-time for more than 3 years

    Pros

    The large breadth of brokers allows knowledge sharing...if you can find cooperation

    Cons

    They will cannibalize your business if they think it will make them an extra buck

    Advice to ManagementAdvice

    Don't screw over your employees

    Doesn't Recommend
    Neutral Outlook
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Extern  in  Jersey City, NJ
    Former Employee - Extern in Jersey City, NJ

    I worked at Icap Services North America part-time for less than a year

    Pros

    Nice lifestyle and really nice people. Learn a lot quickly and efficiently.

    Cons

    None to offer really. The company was great and I really enjoyed my time with them. Nothing but the highest regard.

    Advice to ManagementAdvice

    Keep on making good programs that educate interns and really help them grow

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    lukewarm Linux trading application support engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Trading Applications Support  in  Jersey City, NJ
    Current Employee - Linux Trading Applications Support in Jersey City, NJ

    I have been working at Icap Services North America full-time for more than 3 years

    Pros

    The work was easy, there were some days that I did not do anything but surf the internet all day. Actually - sometimes I did not do anything for days at a time. It seemed like one big inside joke. Congenial work environment - alot of old people, and for finance that is refreshing. I liked alot of the people there - once you get in you are like family. If you are of Indian descent - you have it made (I am Russian).

    Cons

    The work was easy, there were some days that I did not do anything but surf the internet all day!
    I woked in the voice dept. I think that the money and the action is in the Electronic department. The guys in the voice team don't have anything to do - but they like it that way. So it has been my experience where there is not enought work to go around, politics fills the void. So it you are politically savy, dont like to work hard or grow this place is for you !

    The manager and the senoir support guys in linux technical support know that they have a cushy job, and they know exactly how to protect it from change, improvement or efficiency.

    Advice to ManagementAdvice

    Don't change a thing - linux technical support at ICAP is the best job in finance.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent Company under Excellent Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Intern  in  Jersey City, NJ
    Former Employee - Data Intern in Jersey City, NJ

    I worked at Icap Services North America as an intern for less than a year

    Pros

    -Braco Pobric is one of the smartest men I have ever met
    -Laid Back environment so you feel comfortable
    - Helpful Employees
    - Work is fun to learn and useful for lifetime

    Cons

    -Hours are a bit looney, I remember staying till 8pm after coming in at 8 AM
    -Pay could be a bit better
    -Sometimes it is tough to prioritize what work to do

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Generally a meritocracy but little leveraging of potential synergies across business units.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Manager  in  Jersey City, NJ
    Current Employee - Sales Manager in Jersey City, NJ

    I have been working at Icap Services North America

    Pros

    Only technology pays higher. ICAP pays good benefits and despite the isolated location, provides meal subsidies, occasional entertainment opps. Great offices and services.

    Cons

    New York is actually Jersey City - great if you live in Jersey, NYC, Staten Island or Rockland County, NY. Long Island and CT are difficult. ICAP shuttles ease the pain somewhat.

    Advice to ManagementAdvice

    Too many silos that don't talk to or know of each other. Phone directory is a joke. One would think such a firm would have an ongoing sales training program.

    Recommends

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