Icap Services North America

  www.icap.com
  www.icap.com

Icap Services North America Reviews

Updated October 2, 2014
Updated October 2, 2014
28 Reviews
3.2
28 Reviews
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Icap Services North America Chief Executive Officer of ICAP Americas Douglas Rhoten
Douglas Rhoten
11 Ratings

Employee Reviews

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  1.  

    Intern

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Icap Services North America

    Pros

    Enjoyed being part of the culture

    Cons

    there are not any cons

    Advice to ManagementAdvice

    management does a great job

    Recommends
    Approves of CEO
  2.  

    Good Company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Analyst in Jersey City, NJ
    Current Employee - Senior Systems Analyst in Jersey City, NJ

    I have been working at Icap Services North America full-time (more than 3 years)

    Pros

    Mid sized company so work will get recognized
    competitive salary + bonus
    20 vacation days

    Still market recovering in US , company is doing ok at this point.

    Cons

    No growth as moving up is tough
    no 401k matching, medical benefits are not that great

    Advice to ManagementAdvice

    Provide opportunities for employees to grow

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Anonimous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Icap Services North America full-time (more than 5 years)

    Pros

    Nice people - Good benefits - Easy Commute

    Cons

    IT Management - Micromanagement

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    operations analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer in Jersey City, NJ
    Current Employee - Senior Systems Engineer in Jersey City, NJ

    I have been working at Icap Services North America full-time (more than 3 years)

    Pros

    stable company , no bureaucracy . recognition for good work

    Cons

    not much career advancement. you will stuck in same position for years

    Advice to ManagementAdvice

    create oppurtunities for employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Do not appreciate good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at Icap Services North America full-time (more than 10 years)

    Pros

    When I started with this company over 20 years ago it was great place to work . There was growth for advancement and it felt like a family atmosphere . That is all gone now with the people they employ in managerial roles that do not know what you do on a daily basis .

    Cons

    There is high turnover rate with the company . If you are in the age range between 40's and 50's they force you out and have no feelings on how to treat people . The company does not appreciate good work or loyalty . You don't agree with their company politics you are done .

    Advice to ManagementAdvice

    The company should take a good look at who they employ . Human Resource has a lot to with the hiring of back office .They make decisions where people in upper management should be doing this job. Also they should hire within the company but that policy has stopped .

    Doesn't Recommend
    Approves of CEO
  7.  

    Good people, losing it's appeal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Broker in Jersey City, NJ
    Current Employee - Broker in Jersey City, NJ

    I have been working at Icap Services North America full-time (more than an year)

    Pros

    Fun environment, get to do a lot of entertaining and go to great restaurants etc, don't work the hours of traders

    Cons

    Dying business, unmotivated employees, every desk is very different so it really depends on what area you are in. Also traders can be so difficult to work with and you have to cater to their every need. Coworkers are mostly older and very set in their ways, not willing to change with the business which is resulting in a loss of market share.

    Advice to ManagementAdvice

    Listen to the young people...they are the only people in the company who are un-jaded and realistic about the needs to stay relevant and capture market share.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Worked there loyally for 22 years. Got "downsized" at 53 two months after getting a raise and a bonus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Jersey City, NJ
    Former Employee - Senior Software Engineer in Jersey City, NJ

    I worked at Icap Services North America full-time (more than 10 years)

    Pros

    When this company was Garban it was a great place to work. When it became ICAP it became a soulless company that treats its employees like office equipment.

    Cons

    No job security, no employee loyalty, don't make the mistake of turning 50.

    Advice to ManagementAdvice

    Start treating your employees like people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Extern in Jersey City, NJ
    Former Employee - Extern in Jersey City, NJ

    I worked at Icap Services North America part-time (less than an year)

    Pros

    Nice lifestyle and really nice people. Learn a lot quickly and efficiently.

    Cons

    None to offer really. The company was great and I really enjoyed my time with them. Nothing but the highest regard.

    Advice to ManagementAdvice

    Keep on making good programs that educate interns and really help them grow

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    If you have other options I would strongly consider another shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broker in Jersey City, NJ
    Former Employee - Broker in Jersey City, NJ

    I worked at Icap Services North America full-time (more than 3 years)

    Pros

    The large breadth of brokers allows knowledge sharing...if you can find cooperation

    Cons

    They will cannibalize your business if they think it will make them an extra buck

    Advice to ManagementAdvice

    Don't screw over your employees

    Doesn't Recommend
    Neutral Outlook
  11.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Icap Services North America full-time (more than 3 years)

    Pros

    Always keeps you busy in work

    Cons

    Work life too busy and no time for technical enhancements

    Advice to ManagementAdvice

    None

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