Illinois Tollway
3.0 of 5 4 reviews
www.illinoistollway.com Downers Grove, IL 1000 to 5000 Employees

Illinois Tollway Reviews

Updated Mar 24, 2014

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3.0 4 reviews

                             

50% Approve of the CEO

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Michael Colsch

(2 ratings)

50% of employees recommend this company to a friend
4 Employee Reviews
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  • Culture & Values
         
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  • Senior Management
         
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  • Approves of CEO

 

An adequate and flexible experience for an Intern set to graduate from College

Anonymous Employee (Current Employee)

I have been working at Illinois Tollway as an intern for less than a year

ProsFlexible scheduling of hours, creative department with plenty of perks for offsite training with events and photoshoots. Staff was always willing to assist interns in any area of unfamiliarity.

ConsAttention to detail of assignments and a more structured training regiment could be adhered to a bit more. Otherwise no otherwise a very conducive working environment.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Horrible working conditions

Customer Service (Current Employee)
Lisle, IL

I have been working at Illinois Tollway full-time for more than a year

ProsThere are no pros to this job.

ConsBad management, horrible computer and automated phone system. Slow internet access. Not enough agents on the floor to take calls. Does not care about employees at all! Dirty office.

Advice to Senior ManagementNeed to re vamp your whole system and think about how to treat your workers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Fun,fast pace.

Senior Toll Collector (Former Employee)
Downers Grove, IL

I worked at Illinois Tollway full-time for more than 10 years

ProsYou meet a lot of different people in the lanes.Good pay.

Consmirco-management. Its hard to get a weekend shift.

Advice to Senior ManagementLet people do their jobs.

Yes, I would recommend this company to a friend

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1 person found this helpful  

A great company with serious flaws.

Anonymous Employee (Current Employee)

I have been working at Illinois Tollway

ProsBenefits packages are exceptional, particularly the ability to have a pension, to build vacation and sick time, and to have very good health insurance benefits.

ConsManagement changes frequently with each political change in the state. Mid-level managers are poorly trained and do not handle personnel issues well. High level managers vary widely in quality from excellent to exceptionally poor. Workers are much the same. Expect some coworkers who are excellent, and some who would be fired if they worked somewhere else.

Advice to Senior ManagementThere is heavy reliance on outside contractors and consultants, and an aggressive union in place, which make it difficult for general workers to feel recognized and appreciated. When raises, or the lack of raises are based on union membership, and not quality of work provided, workers have little incentive beyond pride. When contractors are treated with greater respect than employees by default, even pride is deflated.

No, I would not recommend this company to a friend

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