Impark Reviews in Canada

Updated October 3, 2014
Updated October 3, 2014
24 Reviews
2.7
24 Reviews
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Recommend to a friend
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Allan Copping
8 Ratings

15 Employee Reviews Back to all reviews

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  1.  

    Great Boss, Could Be Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Impark full-time (more than 3 years)

    Pros

    Great management and team. Above average salary and perks within my role.

    Cons

    Not very adaptable to change. Some of the current processes did not work (eg. hard to get something done when many other departments have a "that's not my job" attitude). Not a lot of room for growth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    bullying management staff

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Office Administrative in Vancouver, BC (Canada)
    Former Employee - Office Administrative in Vancouver, BC (Canada)

    I worked at Impark full-time (more than an year)

    Pros

    downtown location, 9-5 job , friendly co workers

    Cons

    bullying management, no respect from management, high turnover every month new csr call center team

    Advice to ManagementAdvice

    immature management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    csr -terrible 2 days i ever had and had it there...quit right after

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative in Saskatoon, SK (Canada)
    Former Employee - Customer Services Representative in Saskatoon, SK (Canada)

    I worked at Impark full-time (less than an year)

    Pros

    None that I can for sure remember

    Cons

    Everything. The company is a mess. I gave up my previous job for this company...unbelievable!they make you work very stressed with money and answering door and phone and don't respect break time.

    Advice to ManagementAdvice

    More respect and less of lies. People do have brain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Impark full-time (more than 5 years)

    Pros

    CEO walks the walks. great work life balance. amazing co-worker that are passionate about their job

    Cons

    in an effort to prevent extra cost being passed onto the consumer, company hangs onto old technology

    Recommends
    No opinion of CEO
  6.  

    very good experience. very positive culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Impark full-time (more than an year)

    Pros

    very good management. a lot of opportunities for growth. very positive workplace. very good culture

    Cons

    none really. they have just started implementing a new culture program and it really promotes positive energy around the workplace

    Recommends
    Positive Outlook
  7.  

    Great company to work for (IT / Development)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Vancouver, BC (Canada)
    Former Employee - Software Developer in Vancouver, BC (Canada)

    I worked at Impark full-time (more than 3 years)

    Pros

    Generally trust people to be autonomous, I was trusted to determine the correct path forward for my product. Had a great working relationship with my management.

    Cons

    Too much of the old school 'butts in seats mentality' I think this held the organization back as it's much more effective to measure output to determine success, measuring the butts in seats is easier but ultimately useless.

    Advice to ManagementAdvice

    Cut back on the butts in seat mentality, Make sure that open source solutions are investigated first. Invest in an in house development group, outsourcing development is probably the only mistake being made consistently right now.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    cutomer service avd parking attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)

    I have been working at Impark full-time (more than 3 years)

    Pros

    diversity, respect, best service, team work

    Cons

    i have no cons review

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Impark Vancouver IT department is a revolving door (work, burn out, discard, repeat) Abusive management team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Staff in Vancouver, BC (Canada)
    Former Employee - IT Staff in Vancouver, BC (Canada)

    I worked at Impark full-time

    Pros

    Decent benefits and some people are really nice. Centrally located downtown near transit.

    Cons

    The Vancouver IT management team don't care about people and HR is powerless to enforce. IT Management only care about their job security as outsourcing becomes a reality. The Ontario Teachers' Pension Plan owns Impark and they know nothing about parking. The same people who have protested throughout history about unfair working conditions. Now our trusted and respected members of the community support this model for profit.

    Advice to ManagementAdvice

    Relieve the CTO of his duties. Put the CEO on notice for measurable, corrective action. Get the Teacher's to lead by example and proactively manage with non bias, outside, professional help (as they know nothing about parking). Evaluate the old boys, bully, management club (top down) and replace as necessary. Use an anonymous, online, employee survey for confirmation. Document exit interviews with department staff in question and hold management accountable and enforce penalties. Empower the head of HR so they can stand up to senior management to support an ethical environment. Teachers now is your chance to fix the problems that you know all too well. So you have credibility when you complain about your working conditions in the schools. If 10 people give bad reviews you know there are 100's who may feel the same way, its a big company. New hires need to question the turn over rate before taking a job in IT.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Senior management are egotistical idiots; treat staff like expendable commodities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Impark

    Pros

    There were none that I can recall.

    Cons

    Senior management were under the delusion that staff morale is improving when in fact it was always rock-bottom and still is. Impark laid off a large group of people 2 weeks before Christmas - yes, TWO weeks before Christmas, that's just the kind of company they are. Absolutely terrible place to work.

    Advice to ManagementAdvice

    Treat people fairly and with some respect. Hire some senior management who actually know what they're doing and value staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Make a U-Turn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)

    I worked at Impark full-time (more than an year)

    Pros

    friendly co-workers, location of the office,

    Cons

    disorganized, mismanaged,high turn over rate,no room for advancement

    Advice to ManagementAdvice

    lead by example, make smart decisions,treat others with respect,value the employees more

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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