Impole Reviews

Updated August 19, 2015
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2.4
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Patricia R. Lysak
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  1. Lead Generation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Lead Generation Specialist in Waltham, MA
    Current Contractor - Lead Generation Specialist in Waltham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Impole as a contractor

    Pros

    I have contracted for Impole off and on for almost 5 years. Sometimes part time and sometimes more. The role fits my downsized lifestyle. Recently I went into early retirement, but Impole has offered a new project. I am considering it for the 4th Quarter. Impole provides their clients with an excellent service. We gather actionable results for lead generation and market intelligence. There is an impressive roster of past clients and their current projects are no less interesting. The ownership are good people. They are completely focused on helping their clients. It would be a great place for someone to learn the basics of sales ... prospecting!

    Cons

    My experience thus far has had no negatives. The management is upfront on their expectations. They want quality telephone conversations with decision-makers/influencers so they can help their client increase its revenue ... period. They are quick to eliminate poor performers.

    Advice to Management

    Stay the course. Please keep it going, your customers need your help.


  2. Helpful (1)

    The place for you?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales Intelligence in Waltham, MA
    Former Contractor - Sales Intelligence in Waltham, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Impole as a contractor (Less than a year)

    Pros

    The owners aren’t evil, they’re just desperate, because they’ve underbid client contracts, failed to invest in infrastructure or employee success, and are juggling dwindling resources. This means that on some fronts they're really very nice; but on others they're kind of nasty.

    Cons

    Glassdoor originally failed to approve this review. because it was determined not to reflect community guidelines. Admittedly, the tone in the bulleted paragraph is satiric. This time around, I've deleted a couple of the more pointed remarks. But reader -- everything that remains reflects things that really have happened at this company, both to me and to a close colleague. Originally I included "I am a masochist" as one of the bullets. Read the bullets and consider whether you agree that working in a place like this requires a degree of masochism. Impole operates on such a shoestring that equipment is outdated and regularly breaks down. It's routine that both regular and contract employees' pay is distributed weeks behind schedule. Supervision is sometimes entirely absent, and sometimes oppressive. A request for an hour of training on a specific task is something the company (which, after all, hired you) can't waste staff time to provide. In terms of normal business practice, then, Impole represents a kind of rabbit hole: an entry into an alternate reality, So here's the edited version of what I originally wrote: It takes a special person to succeed at Impole. Wondering whether the company is right for you? It may be, if you can answer yes to one or more of the following statements: • I enjoy working with vintage technology – e.g., Windows XP, Office 97 • I don’t care when I get paid, or whether I get paid the right amount • I like having my boss stand over my shoulder for extended periods • I enjoy the challenge of just-in-time management – things like employee development or training are a waste of money • I really, really enjoy contradictory directives – that way, no matter what I do, it’ll be wrong! • I love listening to my bosses have screaming arguments If you fit the above criteria, but don’t have exactly the right skill set for the advertised job, don’t worry! You’ll be assigned whatever needs doing at the moment – and then castigated for not having the background to do it with no training, at assembly-line speed. Seriously, folks, it’s a miracle that Impole is still in business. As I waited weeks for my overdue paychecks, I prayed the company wouldn’t go under before I received them.

    Advice to Management

    I could go on and on and on, but that would be wasting words. They wouldn't take anyone's advice, anyway.


  3. Helpful (1)

    Couldnt get out of their own way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Impole full-time (More than a year)

    Pros

    It was a job, i did learn a decent amount about how to engage people via the phone. This company is like a cross between inside sales and market research, kind of a strange niche. There are no promotions, you get projects, you do the projects,

    Cons

    Tiny little company, the true definition of a "mom and pop shop" run by a husband and wife, who can be volatile to one another, and to employees. They want you to live and die for their company, however, you are not compensated in such a fashion.

    Advice to Management

    sink the ship already


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  5. Helpful (1)

    Company Way Past It's Prime

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Impole part-time (Less than a year)

    Pros

    Launching pad for better opportunities at other organizations, flexible with being out of office if needed, have office room to yourself.

    Cons

    Does not pay employees for 5+ weeks sometimes, part time hours vary and employees are notified on a day to day basis -- sometimes the morning of work (instability), no sick days allotted, unrealistic sales quotas expected, tube monitors, very old computers, Microsoft Office 97, no career advancement, can't WFH, penny pinchers, company morale is horrible.

    Advice to Management

    Pay your employees on time or you should not be operating a business. Listen to fresh ideas rather than stifling them. Pretend you (the owners) are not related -- it's not professional to literally scream at each other in the hallways when people are trying to work.


  6. Unusual environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Some great people at Impole.

    Cons

    Uncertain work environment for employment and compensation. Older computer software and hardware makes getting the job done difficult. Family run business can be intense.


  7. Helpful (1)

    Dying company, standards and morale rapidly deteriorating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook

    Pros

    - Good work/life balance, decent flexibility

    Cons

    - Higher-ups can be very unprofessional at times, screaming matches in the hallway are not uncommon - Intra-company communication can be poor at times, very little transparency by management - Far too old-fashioned and reliant on outdated methodologies/perspectives

    Advice to Management

    Don't make big promises that are immediately reneged on


  8. Decent company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends

    Pros

    -Good work environment -Friendly co-worker and management

    Cons

    -Could be better organized -Could hire more qualified people

    Advice to Management

    Nothing really



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