InComm Reviews

Updated May 14, 2015
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2.9
103 Reviews
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Recommend to a friend
Approve of CEO
InComm President & CEO Brooks Smith
Brooks Smith
49 Ratings

Pros
  • The work-life balance is excellent (in 4 reviews)

  • Lots of cool projects, very nice people, great location (in 5 reviews)

Cons
  • No one willing to reach out and help you understand the company (in 7 reviews)

  • Upper Management Team has no real respect nor appreciation for those that work under them (in 7 reviews)

More Pros and Cons

103 Employee Reviews

Sort: Popular Rating Date
  1. QA

    • Senior Management
    Current Employee - Intern in Atlanta, GA
    Current Employee - Intern in Atlanta, GA

    I have been working at InComm (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great environment to work and learn

    Cons

    I am sure there are cons, But I have not experienced any at this time

    Advice to Management

    Greta job, continue to motivate us all

  2. Portland's InComm Digital is a fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Engineer in Portland, OR
    Current Employee - Quality Assurance Engineer in Portland, OR

    I have been working at InComm full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun and Collaborative environment
    Provided coffee, snacks, and one lunch per week
    Big Pink Location with a view, bicycle parking, and showers

    Cons

    Vacation Policy is limited
    No Gym benefit for Portland employees

  3. Great environment and team in Portland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at InComm full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The team here is fantastic. I work with a lot of intelligent and innovative developers who are constantly refining their skills. The business is growing rapidly and there is a lot of support from Atlanta (Corporate HQ). The payments space is evolving quickly and we are out ahead of the competition. We have a good age mix in the office and very good rapport. Also, the downtown location is great and allows for easy access to activities, food, and public transit.

    Cons

    Sometimes the nature of the work requires me to stick around to solve Production issues but that's to be expected because it is Retail. Not a whole lot to complain about.

    Advice to Management

    Don't lose the cultural identity in the Portland office. As we move to a more mature organization, when we start with stodgy methodologies and pull back on social events, people have alternatives. It hasn't happened but I've seen it happen far too many times.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at InComm full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great Job, i cannot complain at all

    Cons

    None, it was a great place to be

    Advice to Management

    None at all i liked it

  6. Helpful (1)

    inComm Digital Solutions is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at InComm full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture and the people are what keep me excited to come into work each day. The overall culture in our Portland office can be summed up as "work hard, play hard." Employees here, at all levels are empowered to make a difference and it is easy to be heard. This company rewards and thrives on innovation. We push each other to build great products and even though we don't always start out in agreement on the best way to solve a problem, we always end up in the same boat rowing the same direction. The level of technical talent in this office is as high as you will find anywhere. The compensation is extremely competitive, coupled with the downtown location and comradely, this has got to be one of the best places to work in the city if not anywhere.

    Cons

    The company is growing very fast so organizational structure or process can change very quickly. It is sometimes hard to keep up with what's happening outside your immediate department. The management team is starting to do a better job of communicating vision, but it's not always clear.

    Advice to Management

    Keep doing what you are doing in Portland and keep investing in your people and the processes to ensure the level of people working here stays where it is at.

  7. A great experience!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm

    Pros

    Beautiful building, great people. Love the company values, it's a strong company that is growing at a fast rate. Can see this being a fortune 500 company in the future!

    Cons

    Commuting can get bad especially since the headquarters are located in Atlanta. If you get to work between 6-10 AM or leave between 4:45 - 6 PM it can really be a problem.

  8. Helpful (1)

    Good company to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work-life Balance is good and commendable

    Cons

    Training to Downtown office is tiring

  9. Helpful (2)

    Challenging, Mercurial, and Forward Moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA

    I have been working at InComm full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Definite commitment to advancing the technologies used in creating software solutions (on the cutting edge in many areas).
    -Renewed commitment to standardization in IT practices, but not in a way that stymies innovation.
    -New Senior management has started within the last 6 months and has made it clear that they want to make previous assessments of Incomm's IT reputation a thing of the past (and has shown tangible progress in that regard).
    -Strong virtualization presence.
    -Development teams are committed to modern methodologies.
    -Technical managers are top-notch.
    -There are very clear "rock-star" role model employees throughout the enterprise.
    -It's almost impossible NOT to grow in business and technical acumen while at Incomm.
    -Good employees advance through the ranks relatively quickly.

    Cons

    -Hard to see the overall strategic landscape from the operational level.
    -Some teams lack discipline and work ethic (there have been tangible improvements in the last few months under new management).
    -Business/IT relationship can be challenging.
    -Priorities change regularly to respond to business needs.
    -Issue escalation processes are not well defined or followed (also improving under new management).

    Advice to Management

    The strategic picture has been pretty hard to divine at the engineering/operational level in the last year or so. I feel that the higher level managers have spent too much time interested in tactical/operational tasks instead of investing their time in strategic initiatives and communication of that vision. Furthermore I hope to see those who should be more invested in the tactical/operational layers empowered to execute on senior management's strategic vision.

  10. Helpful (1)

    Fast Paced Innovative Industry

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect in Atlanta, GA
    Current Employee - Software Architect in Atlanta, GA

    I have been working at InComm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    inComm is the forefront industry for Pre-Pay, Physical Giftcard, Virtual Giftcard, and Bill Pay Solutions. Industry is fast paced and requires critical thinking, management, and technical skills. There is a work hard, play hard mentality. The end result is delivering innovative solutions to Merchants and Service Providers while building professional friendships that are the stuff of being in the trenches.

    Cons

    If the job is tied to network operation, application support or application implementation or management there-of, inComm are not for the faint of heart . The industry is 24x7 and is very tied to the retail industry and there-for the holiday season. Vacation and compensation time is generous.

    Advice to Management

    Continue focus on innovative solutions that drive revenue and providing a good customer experience. If you build it, they will come.

  11. Great Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in Atlanta, GA
    Former Employee - Senior Product Manager in Atlanta, GA

    I worked at InComm (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Fast Pace Execution
    Quick to Market Execution
    Smart and Efficient Colleagues
    Professional Environment

    Cons

    Resource Constraints...... Work/Life Balance is not consideration.


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