InComm Reviews

Updated August 27, 2015
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122 Employee Reviews

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  1. Not Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR
    Doesn't Recommend
    Negative Outlook

    I have been working at InComm full-time (More than a year)

    Pros

    Fun atmosphere, great crew members, serious attitude toward testing and good code.

    Cons

    Sometimes it seems like the right hand doesn't know what the left is doing.

    Advice to Management

    Decide on a direction and plan for disasters.


  2. QA

    • Career Opportunities
    Current Employee - Intern in Atlanta, GA
    Current Employee - Intern in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at InComm (Less than a year)

    Pros

    Great environment to work and learn

    Cons

    I am sure there are cons, But I have not experienced any at this time

    Advice to Management

    Greta job, continue to motivate us all


  3. Helpful (3)

    Sweatshop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time (More than a year)

    Pros

    You get a differential pay depending on if you work nights, weekends, bilingual. Any combination of those three to a total -max- amount (12/h when i did my "tour"), even if the selected options would give a higher rate.

    Cons

    IMO: Management sees employees as peons, even between the level of managers they treat each other horribly. The attitude towards employees and customers is about the same, no respect and no appreciation. You are to remain seated and looking at your screen at all times, you can only have a 16oz -approved- bottle in your cubicle, no personal items of any kind (as it may allow you to sneak out/steal account information), on breaks you are to step away from your computer and either go to the restroom or directly to the break room; any deviation will get you scolded and/or fired.

    Advice to Management

    Not enough space here; well, maybe buy a soul.


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  5. IT Management Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people that work at InComm are great folks. I always enjoy walking into work and collaborating with them to learn and gain as much experience as possible.

    Cons

    The culture at InComm is still shaky and young. Alot of work is required to get this company culture up and running like it should.


  6. Customer Service Representative

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Agent in Atlanta, GA
    Current Employee - Customer Service Agent in Atlanta, GA

    I have been working at InComm (Less than a year)

    Pros

    co workers and some supervisors

    Cons

    hours and pay okay environment

    Advice to Management

    n/a


  7. InComm Good Company_a bit of a "Boys Club"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Dallas, TX
    Current Employee - National Account Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Diverse group of talented and dynamic individuals across all departments Opportunity to advance Opportunity to transfer to different departments Competitive Salary CEO smart, shrewd, innovative and is a futurist

    Cons

    Bit of a "boys club" at the top echelon Lacks cohesiveness between functional areas Engagement above "your level" not encouraged, some managers/senior managers territorial Aquire companies but then doesn't know what to do with them or how to leverage

    Advice to Management

    CEO and top management should engage more with staff. Have more events that allows for staff to build relationships outside of partner summit events Involve more lower level employees/account managers in partner summit


  8. Helpful (3)

    Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Jacksonville, FL
    Former Employee - Inbound Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time (More than a year)

    Pros

    Schedule was good co-workers were always friendly. Job was easy talking to customers

    Cons

    Very nit picky about not talking to your co-workers who sit beside you. Management feels they can talk to you any way they feel


  9. Helpful (1)

    Merchant services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are no pros here

    Cons

    Management does not really know how to work with employees

    Advice to Management

    Get additional training


  10. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Time off policies, great co-workers, and a lot of support. No two days are the same.

    Cons

    Interdepartmental communication. Not many cons other than that.


  11. Helpful (2)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Jacksonville, FL
    Former Employee - Inbound Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time (More than a year)

    Pros

    I love the fact that we take in incoming calls, no sales.

    Cons

    12Hr is not enough for an experienced representative. Poor management, micro management, you can't even turn around in your seat. Management talk about everyone's business. Steal customers money. Shady place to work.

    Advice to Management

    Stop stealing folks money, fix your systems, hire more managers to support your reps.



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