IncentOne

  www.incentone.com
  www.incentone.com

IncentOne Reviews

17 Reviews
2.2
17 Reviews
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Michael G. Dermer
16 Ratings

Employee Reviews

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  1.  

    Making Progress!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Communications in Lyndhurst, NJ
    Current Employee - Director of Communications in Lyndhurst, NJ

    I have been working at IncentOne full-time (more than an year)

    Pros

    Culture continues to improve, most employees get along very well!
    Progress has been made in IT, development, customer service and customer focus!
    Client retention and acquisition on the rise!

    Cons

    CEO has high energy and strives to keep all focused but senior management needs some work, not always aligned with goals and objectives!

    Advice to ManagementAdvice

    Consider some changes in key management by end of year 2013.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Don't even think about this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lyndhurst, NJ
    Former Employee - Anonymous Employee in Lyndhurst, NJ

    I worked at IncentOne full-time (more than an year)

    Pros

    Flexible schedule and coworkers are too good to work with.

    Cons

    Disorganized, lot of politics and there is no vision or growth in the company. All the time they lie to their clients and the product is too old and it sucks.

    Advice to ManagementAdvice

    Upgrade the product and change the management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Don't even think about it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lyndhurst, NJ
    Current Employee - Anonymous Employee in Lyndhurst, NJ

    I have been working at IncentOne

    Pros

    If you want to experience total chaos, disorganization and lack of infrastructure, this is the place for you!

    Cons

    Extremely high turn-over and poor management by the lack luster senior management team lends itself to very unhappy clients and disgruntled staff who are looking for employment elsewhere!

    Advice to ManagementAdvice

    Stop torturing your clients and members! Get rid of the CEO and senior management team and sell the company.

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    The organization needs a major overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Guy in Lyndhurst, NJ
    Former Employee - IT Guy in Lyndhurst, NJ

    I worked at IncentOne

    Pros

    Close proximity to Major transportation and the Meadowlands.
    Has some pretty good clientele.
    Coworkers are very good people.
    Great Halloween parties.

    Cons

    The CEO micromanages the organization.
    Turnover is crazy here. People usually dont even last a year. Some people are given titles and promotions that dont match their skill set or background.
    development that is all done off shore. Only the Tech leads are onsite.

    Advice to ManagementAdvice

    My advice is to the board of directors and the capital investors to replace the CEO if you want to salvage the organization. Although he founded the organization he cant run it and runs out all the good people.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Interesting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lyndhurst, NJ
    Current Employee - Anonymous Employee in Lyndhurst, NJ

    I have been working at IncentOne

    Pros

    flexible schedule
    decent benefits
    ok work environment

    Cons

    bad work life balance overworked underpaid

    Advice to ManagementAdvice

    higher attention to employees
    better hiring of upper management

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Interesting place to Work...to say the least

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Rank & File Employee # 26 in Lyndhurst, NJ
    Former Employee - Rank & File Employee # 26 in Lyndhurst, NJ

    I worked at IncentOne

    Pros

    - CEO is a good person overall
    - Exposure to Clients
    - Exposure to different areas within the organization
    - If you yearn to learn
    - Finance is now being run by someone competent

    Cons

    - POLITICS ! as with any small organization Egos need to be checked at the door
    - New Business! or lack of
    - Compensation is lopsided between employees
    - the CEO is the only closer in the organization, he should draw the head of sales salary at the minimum instead of giving it away to incompetent sales leader
    Head of Sales extremely incompetent, doesn't even know what the product is he/she is selling
    - As quickly a promotion is given, it can easily be taken a way. whatever is in writing does not matter, it might as well be written with invisible ink
    - Senior management is revolving door, shelf life 6 months

    Advice to ManagementAdvice

    write a business plan and execute on it. put a 5 year road map in place and stick with it. Invest in technology and the product. Explore other areas. This organization was the market leader in this space, now it is relinquishing to sub-par competition. Invest in the people that make the organization what it is. The talent has left and the ones that are not leaving are merely comfortable. nurture who you have, not selectively but overall. Look into the fulfillment rooms, into the customer service areas...talk to the individuals.

    The CEO should listen to more than 1 person at a time for a robust 360 view of the state of affairs.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Not what you expected!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Lyndhurst, NJ
    Former Employee - Anonymous Employee in Lyndhurst, NJ

    I worked at IncentOne

    Pros

    CEO is very visible and will listen to your ideas. Good comradely among employees, flexible dress code and hours. Compensation compared to other incentive or performance improvement companies is far better than fair.

    Cons

    Changes direction often, financially very unstable, layoff happen every quarter, the company has downsized more than 50%, executive management turns over often, very poor cash position, clients are upset and are moving to competitors.

    Advice to ManagementAdvice

    Listen to the executive management you hire. If you disagree with them the solution is not letting them go and finding someone new.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    If you want a growing company with lots of potential, this is the one, even in this recession!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lyndhurst, NJ
    Current Employee - Anonymous Employee in Lyndhurst, NJ

    I have been working at IncentOne

    Pros

    The company sold its non-healthcare business over the last year and transitioned out of that. In healthcare, the company is rapidly growing, They have lots of clients, good pipeline, and excellent growth potential. Quite the contrary, everyone at IncentOne is TOO well paid! Check out the market rate for a developer in the current market. Here they get 30-40% more. Consultants are brought in first, because the company doesn't want to make a mistake hiring the wrong people, but if they people are able to show that they have the right skills, they are quickly transitioned into higher responsibility roles, full-time employee status and benefits. There is a lot to learn in this company, if you are in technology and healthcare business. There is new leadership that's driving growth. CEO is energetic and very competent. Again not sure where the comments come from...some people didn't make it through restructuring that happened a year ago to focus on healthcare business. Life goes on. Everyone who is in the company is well respected and challenged. But ofcourse, if you fail at your job, you won't slide through the cracks not being noticed....leadership notices very quickly.

    Unlike what people said below...no incentone doesn't just do gift cards. It offers technology platform to healthcare clients to manage incentive programs to reduce healthcare costs. There is a lot of amazing opportunities.

    I work until 8pm sometimes, and AC/Heat is on! The cleaners leave around 9 and they lock the place.

    Yes, there will be zero chance of growth if you think this is a company where you can come, take 2 hour smoke breaks, and slide through the cracks. You will get noticed and escorted out the door quickly. We give incentives to people to perform and teach our clients that, so we also live it at this company.

    As far as i know, every product and deliverable that was due for clients, was delivered in time. This company takes client deliverables extremely seriously so yes, they add consultants when needed to the team to deliver to clients, but they may not stay too long, and they are paid when the job is done...there is no gun to their heads!!!

    I guess you guys who are disgruntled couldn't make it in a challenging company. I'm enjoying my time.

    Cons

    the Cafe on the 1st floor, only takes cash, no credit card :(((

    Advice to ManagementAdvice

    Keep on running and growing! Got great company here.

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    Horrible experience - do not recommend to anyone!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Lyndhurst, NJ
    Former Employee - Anonymous Employee in Lyndhurst, NJ

    I worked at IncentOne

    Pros

    The only good reason to work here is that it is close to all major highways and close to New York City.

    Cons

    Where do I start...In fact, let me not start and just say that this is by far the worst company I ever worked for, hands down. Starting from the CEO and right down the Senior Management ranks, there is not one individual who can really hold up to their title and job. Deceit, lies, empty promises are just some to name a few ways of doing business at IncentOne. Would not recommend to anyone, even if it was the last job out there!

    Advice to ManagementAdvice

    Suggestion to Investors/The Board of IncentOne:

    Remove the CEO (and make sure he never returns) and bring the company back to basics. Start from the ground up with creating a company that delivers to its clients, but also respects its most valuable assets - the employees.

    Doesn't Recommend
    Disapproves of CEO
  11. 3 people found this helpful  

    RUNNNNNNNNNNNNNNNN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Lyndhurst, NJ
    Current Employee - Anonymous Employee in Lyndhurst, NJ

    I have been working at IncentOne

    Pros

    There really are no good reasons to work for or even to do business with IncentOne. I guess it's best feature is that it's convenient to all major highways and Giants Stadium.

    Cons

    There has been EXTENSIVE turnovers in this organization and it seems every time you turn around there is someone else calling themself the new Director or manager with an entirely new set of rules and regulations. Also company pay cuts across the board due to "tough economy" still not given back 6 months later even though there has been extensive hiring of new employees and new fancy "toys" for all the managment. AC is repeatedly shut off in summer months and heat due to non-payment. It is a gift card based company that never ever has gift cards in stock, which therefore causes staff to lie to customers as a requirment, as well as means if you redeem an award with IncentOne don't hold your breath waiting to see it in the mail. There have been NO yearly reviews held for the employees in the past 2 years with no plans of having any in the forseeable future. There is ZERO chance for growth in this company as anyone that did have the opportunity to move up is usually used to resolve an issue or perform layoffs and then fired. I would need a much bigger space to list truly all of the cons of this place. Think of it as a sweatshop for adults minus all the perks of a sweatshop.

    Advice to ManagementAdvice

    This company is going to fold like the house of cards that it is. The only chance there is for this company is to fire everyone one that has any pull including the CEO and start from scratch.

    Doesn't Recommend
    Disapproves of CEO

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