Inchcape Reviews

Pros

There are many price reductions on automobiles, retail items and a website that offers reduced holidays etc. I only work part time, so the hours suit me. It is not my career.

Cons

Car mechanics are a miserable bunch of people. My position can be lonely and boring. There have been 6 redundancies last week, so the car retail trade is feeling the pinch.(October 2008)

Advice to Senior Management

Change the interior structure of the showroom for more staff interaction.

Pros

Relaxed atmosphere (possibly too relaxed)
VAG training is fab

Cons

Boss calls you all the foul names under the sun and gives inappropriate nick names to staff
Boss delegates all of his work onto you and takes ALL the credit
Fills out your performance review on your behalf (usually last minute) without your knowledge
Pay is really crap
No future progression available
Training with Inchcape itself is rubbish, and the managers hate sending staff on VAG training as they feel it's an inconvenience

Advice to Senior Management

Grow up and be professional. Take responsibility for your actions and the ways in which you speak to your employees

Pros

Advantages are those associated with working for large group, good purchase discount scheme, pension possibilities, and share purchase scheme is good.

Cons

Poor communication throughout the group especially from immediate GM, lack of respect for employees shown by management, not senior management in particular, but line managers were bad. Senior management were very aloof.
Monthly meetings were introduced as a briefing forum but feedback was not encouraged and line managers gave the impression this was a chore to be performed as quickly as possible to minimize downtime. This gave the impression to staff that management thought the briefing a waste of time.

Advice to Senior Management

Improve communication with employees in both directions, make this communication far more regular. Employees where I worked never veiwed any communication from management as any thing but bad news, and most of their fears were justified.