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Independence Blue Cross
2.9 of 5 52 reviews
www.ibx.com Philadelphia, PA 5000+ Employees

Independence Blue Cross Reviews

Updated Jun 3, 2013

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2.9 52 reviews

                             

71% Approve of the CEO

Independence Blue Cross President & CEO Daniel Hilferty

Daniel Hilferty

(17 ratings)

43% of employees recommend this company to a friend
52 Employee Reviews
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  • Culture & Values
         
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  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Independence Blue Cross

Anonymous Employee (Former Employee)

I worked at Independence Blue Cross full-time for more than 10 years

ProsIt was awesome working for IBC until about 2007-2008. They really cared for the employees. Benifits were really good for the employees.

ConsOutsourced much of the internal functions. Cut things to the bare bones, and more. Expected too much from the few people that remained.

No, I would not recommend this company to a friend

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A comfortable corporate home

Anonymous Employee (Former Employee)
Philadelphia, PA

I worked at Independence Blue Cross full-time for more than 8 years

ProsIBC highly values work life balance and they are committed to creating a supportive corporate environment

ConsThings do not happen very fast at IBC so whether you are interviewing, working on a project or worried about getting fired. Grab a snickers because you're not going anywhere for awhile.

They are not competitive for salary and growth opportunities seemed very limited to me. Raises and bonuses are minimal and should not be counted on.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Outsourcing central

Senior Systems Analyst (Current Employee)
Philadelphia, PA

I have been working at Independence Blue Cross full-time for more than 10 years

ProsIf you're in IT, there is no good reason to work for this company.

ConsLaying off large numbers of IT staff, and expecting remaining staff to pick up slack for two years. Then laying them off, and outsourcing their jobs to India, while forcing them to teach their replacements their jobs.

Advice to Senior ManagementCheaper isn't better. better is better. IBC has been on a consistent downward slide since the death of CEO Fred DiBono.

No, I would not recommend this company to a friend

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Not a bad place to work

Anonymous Employee (Current Employee)

I have been working at Independence Blue Cross

ProsBenefits, lots of opportunity to volunteer for communty service

ConsLong hours, corporate politics, high expectations on employees

Advice to Senior ManagementEase up on pushing your employees,

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Former employee - left in 2010

Senior Administrative Assistant (Former Employee)
Philadelphia, PA

I worked at Independence Blue Cross full-time for more than a year

ProsGood benefits, good people who work there, great downtown location, gym and cafeteria on-site, opportunities to get involved in 'extracurriculars' or other projects beyond your department (eg. United Way)

ConsSeveral layers of management, takes months to get any change in place, do not promote quickly (at all)

Advice to Senior ManagementLook to your young employees to help spark change, don't spend so much money on consultants!

Yes, I would recommend this company to a friend

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Top-heavy and old fashioned, but trying to improve.

Anonymous Employee (Current Employee)
Philadelphia, PA

I have been working at Independence Blue Cross full-time for more than a year

ProsGreat work life balance and amenities, relaxed culture, working in downtown Philly. Benefits are solid (obviously). Good training opportunities, great employee culture.

ConsTop-heavy with management. Constantly bringing in outside "hired guns" while nearly every young employee with half a brain is out within their first 3 years to make twice as much elsewhere. Left with the "lifers" who don't want to lift a finger, and director-level personnel running around doing their own "grunt work" with little or no staff to manage.

Advice to Senior ManagementPromote people from inside. Get rid of the tired old farts. Stop it with the hired guns already, believe it or not, your young motivated lower level folks do want to help, but they don't want to do it for free.

Yes, I would recommend this company to a friend

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Working at Blue

Customer Service Representative (Current Employee)
Philadelphia, PA

I have been working at Independence Blue Cross full-time for more than 10 years

Prosbenefits, school, bonus and they people you work with.

ConsThe pay is not great. The management is not great...

Advice to Senior ManagementJust because they sya you are a manager and give you the job does not mean that you know more... just means they want a flunky

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company culture and social programs but mediocre benefits.

Senior Analyst (Current Employee)
Philadelphia, PA

I have been working at Independence Blue Cross full-time for more than 7 years

ProsNot the typical cut throat environment that you might find at other big companies. The social outreach programs are some of the best that I've seen and most of the people I have worked with are generally pleasant.

ConsPay is below what the competition offers and benefits are expensive considering they offer them to clients for much less. Internal promotion isn't offered to associates as much as it is to outside candidates.

Advice to Senior ManagementStill waiting for more fair pay and internal movement for high performing associates.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Improving...

Anonymous Employee (Current Employee)
Philadelphia, PA

I have been working at Independence Blue Cross full-time for more than 7 years

Prosdecent medical benefits
onsite college
tuition assistance
pension plan
401k

Consslow to change
not dynamic
difficult to move up

Advice to Senior Managementgroom younger talent and give them management roles

Yes, I would recommend this company to a friend

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Great place to start!

Actuarial Specialist (Current Employee)
Philadelphia, PA

I have been working at Independence Blue Cross full-time for less than a year

ProsGood work life benefit. Good student program

ConsSalary is a little low for other health actuarial positions

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