Independence Blue Cross Reviews

Updated April 18, 2015
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3.0
136 Reviews
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Independence Blue Cross President & CEO Daniel Hilferty
Daniel Hilferty
62 Ratings

Pros
  • Work / life balance is respected (in 8 reviews)

  • Great brand, good benefits, positive atmosphere (in 8 reviews)

Cons
  • There is room for growth but it's by who you know (in 4 reviews)

  • Upper management seems very disconnected (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. overall working at Blue Cross was a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Independence Blue Cross full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible work schedule, the pay rate is pretty good

    Cons

    Medical benefits premiums could be cheaper for employees

    Advice to Management

    N/A

  2. Communications Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independence Blue Cross

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A strong and stable company - it has been operating for over 75 years, and is deeply rooted into the city. Caring and “family” atmosphere is present through the majority of the company.

    Cons

    Challenging industry (especially after the enactment of the ACA). You trade high pay/compensation for job security. Specifically, you will never become a millionaire working there (generally speaking), but you also don’t have to worry about being “downsized.”

    Advice to Management

    Continue to evolve with the changing market – strive to get ahead of the curve.

  3. Not Difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Analyst in Phila, PA
    Current Employee - Senior Systems Analyst in Phila, PA

    I have been working at Independence Blue Cross

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Interview process was nice, more conversational than anything

    Cons

    Nothing that i can think of.

    Advice to Management

    Great management.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independence Blue Cross full-time (More than 8 years)

    Pros

    Great people, lots of community spirit, casual Fridays, gym in building, recently renovated office space, central location is easily accessible by public transportation

    Cons

    Low pay compared to similar companies in the same industry, little room for career growth, not enough emphasis is placed on work/life balance

    Advice to Management

    Do more research into competitors' salaries, or you will lose good people to other companies that pay better; consider taking some departments 100% remote

  6. It was a great experience working for this company. I have learned a lot from working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Data Coordinator in Philadelphia, PA
    Former Employee - Provider Data Coordinator in Philadelphia, PA

    I worked at Independence Blue Cross

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Security and the opportunity to go back to school.

    Cons

    No measure of faith in training to workers on new system.

    Advice to Management

    To listen to the workers....the ones that are actually doing the work.

  7. Salaries and Benefits

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independence Blue Cross

    Pros

    Fairly decent medical benefits, paid vacation time. Perks with getting time off, if you are a high performing representative.

    Cons

    Annual merit raises, not really based on performance and it's very hard to move up and out of the customer service department- your promotion may not be based on what you know or your performance, but more on who you know.

    Advice to Management

    Promote qualified individuals, not individuals who are in the "right click".

  8. Helpful (3)

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Philadelphia, PA
    Former Employee - Member Service Representative in Philadelphia, PA

    I worked at Independence Blue Cross full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None, nada, zilch, nine, nothing...cannot be worse. I'm overjoyed that I no longer have to be there.

    Cons

    Ghetto supervisors who curse while they talk to you. They favor the other ghetto street people they were trusted to hire and let them steal hours and do whatever.

    Advice to Management

    Stop acting like you don't see/know this stuff happens. It's only going to come back to you...it's your watch!!!

  9. Blue Cross

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independence Blue Cross

    Pros

    Pay, benefits, office culture, not many other pros

    Cons

    training, management, promotions, time-off policies, work-life balances,

  10. Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Philadelphia, PA
    Current Employee - Customer Service Representative in Philadelphia, PA

    I have been working at Independence Blue Cross

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, college paid tuition, great people

    Cons

    Quick breaks, lots of people, can be easily replaced

    Advice to Management

    Continue doing what your doing

  11. Actuary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independence Blue Cross

    Pros

    Work life balance, I love philly

    Cons

    No to Very limited advancement opportunities

Work at Independence Blue Cross? Share Your Experiences

Independence Blue Cross

 
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