Independent Health

www.independenthealth.com
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Independent Health Reviews

Updated April 12, 2015
29 reviews filtered by
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3.7
29 Reviews
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Recommend to a friend
Approve of CEO
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Michael W. Cropp
24 Ratings

Employee Reviews

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  1. IT Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Independent Health as a contractor

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly work environment, great benefits, value training, flexible work hours.

    Cons

    Don't have a good handle on balancing IT workload

  2. No complaints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independent Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great insurance benefits as well as PTO; good work-life balance philosophy

    Cons

    not much room for advancement

  3. Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Services Representative in Buffalo, NY
    Former Employee - Patient Services Representative in Buffalo, NY

    I worked at Independent Health full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good coworkers, supportive and friendly

    Cons

    Stressful calls, nonstop, fast-paced, lots of different areas of responsibility

    Advice to Management

    Consider creating a less pressure-filled environment for time spent on and between calls.

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  5. Company with culture and care for community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst in Buffalo, NY
    Current Employee - Research Analyst in Buffalo, NY

    I have been working at Independent Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with. There is a culture of teaching and learning from each other and that is highly encouraged.

    Cons

    There needs to be career growth and advancement for employees, which is highly lacking....growth is none to minimal..

  6. Public gets red shirt treatment. Employees get pink slip treatment.

    Former Employee - Middle Management in Williamsville, NY
    Former Employee - Middle Management in Williamsville, NY

    I worked at Independent Health full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits and employee perks.

    Cons

    No appreciation for long-term, dedicated employees and there's no job security. They care more about their public image than how they treat their staff. Employees are made to feel "disposable". IH thinks nothing of taking your livelihood away. Management staff spend too much time in meetings instead of managing their staff. The original executive leadership group knew their stuff and treated employees with dignity and fairness. The current executive leadership group could care less about anyone but themselves and how they can increase their bonuses.

    Advice to Management

    Quit listening to the hundreds of consultants dictating how to run your business, and start using your own knowledge and gut feelings to manage your teams. Treat employees as you would like to be treated, not like just another number.

  7. Good employer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Independent Health

    Pros

    Everything was good . The staff is friendly and well trained.

    Cons

    No bad things to say .

  8. Formerly Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Buffalo, NY
    Former Employee - Management in Buffalo, NY

    I worked at Independent Health full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good health insurance benefits. Many employees would be willing to put members first if management provides consistent leadership and rewards effective work instead of busy work.

    Cons

    Leadership has failed the company and the community. There is no consistent direction and CEO looks to blame consultants, employees, the economy and "an overly complicated health care system" instead of his inability to pick a strategy and lead dedicated employees.

    Advice to Management

    It is time to look at yourselves and stop blaming others. You have damaged the culture and employees are more concerned with figuring out how to protect their jobs than providing great service to members. Change the leadership which will change the culture and save a formerly great company.

  9. Wouldn't go back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Independent Health full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Time off, Benefits, Peers, and location

    Cons

    Unreasonable expectations
    Lack of support
    Some managers manage by favoritism

    Advice to Management

    Consider more work-life balance

  10. Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independent Health full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    State of the art technology. The architecture this company is developing is what other health care plans strive to reach. Significant dollars invested in training this year.
    Great mission. This company has a belief in bettering the health of every member.

    Cons

    Sometimes the hours are a bit long. The company has a lot going on and it requires a lot of effort to get there.

  11. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Williamsville, NY
    Current Employee - Sales in Williamsville, NY

    I have been working at Independent Health full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture, great benefits, good training

    Cons

    no real career paths, very easy to get stuck

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