Independent Health

  www.independenthealth.com
  www.independenthealth.com
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Independent Health Reviews

Updated September 5, 2014
Updated September 5, 2014
21 Reviews
3.9
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael W. Cropp
18 Ratings

Employee Reviews

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  1.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independent Health full-time for more than 5 years

    Pros

    State of the art technology. The architecture this company is developing is what other health care plans strive to reach. Significant dollars invested in training this year.
    Great mission. This company has a belief in bettering the health of every member.

    Cons

    Sometimes the hours are a bit long. The company has a lot going on and it requires a lot of effort to get there.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Williamsville, NY
    Current Employee - Sales in Williamsville, NY

    I have been working at Independent Health full-time for more than 5 years

    Pros

    great culture, great benefits, good training

    Cons

    no real career paths, very easy to get stuck

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good environment, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Siebel Developer  in  Buffalo, NY
    Current Employee - Senior Siebel Developer in Buffalo, NY

    I have been working at Independent Health as a contractor for more than a year

    Pros

    great benefits and nice compensation,work culture, excellent feed back

    Cons

    too much documentation for projects

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Used to be excellent, not not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee  in  Williamsville, NY
    Former Employee - Employee in Williamsville, NY

    I worked at Independent Health full-time for more than 8 years

    Pros

    In the early years (CEO FC) you could count on company paid training in your field to keep you at the top of your game combined with top-tier benefits (med, dental, eyes, STD, LTD, LI, pension, generous vacation/personal/sick days) made it a pleasure to come into work and be part of a team. Hi morale. Management took care in cultivating employees. Felt valued and appreciated.

    Cons

    In the latter years (CEO MC) training was cut, benefits cut back, and pension was removed. Focus turned to "doing more with less". Old-tenure employees, now called associates were terminated without notice. Family culture dissolved. Sweatshop mentality. Current employees I remain in contact with state "nothing has changed."

    Advice to ManagementAdvice

    Management more concerned with "putting on a happy face" to the public and subordinates than actually putting in the time to make meaningful changes that can have a great impact on employee morale and production. Was a great firm, now not so much so.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Poor management - especially the CIO. Lousy planning. Bad decision making.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY

    I worked at Independent Health full-time for more than 5 years

    Pros

    Great for time off. The environment is controlled chaos at best.

    Cons

    Some middle managers and directors can't be trusted. They have really lousy people skills. Due to the general incompetence of the management, the company has no choice but to pass on the costs that result from their bad business decisions to the customers in the form of higher rates and reduced benefits. The cost of healthcare lies not with the doctors or the hospitals, but with poorly run organizations such as this. The result of their bad decisions and lack of vision harms the healthcare industry and ultimately it is the American public that suffers for it. They are really lousy at Information Technology. They have no idea how to evaluate it, align it with strategic goals and roll it out with a minimal impact to the company. They really need to invest in and retain top talent. What little top talent they have, is over worked and undervalued. Many more have left. What's left, well....

    Advice to ManagementAdvice

    Get rid of the CIO to start. How the hell she still has her job is beyond me. Actually buy software that works and meets the needs of the business now and going far into the future. Many processes were created with chicken wire and bubble gum and don't pass the truck test. If management were as concerned with improving the efficiency of the company through more efficient processes and better software, as they are with wether or not you exercised today, then the cost of healthcare wouldn't be so bad. While it has been some time since I left, I understand from reliable sources that the situation has continued to slide even further into the toilet. Get it together Cropp.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Excellent organization that provides growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Independent Health

    Pros

    The company provides individuals the opportunity to learn the industry while encouraging a team-work environment. There are many subject matter experts throughout the organization that are passionate about the services that are offered. Also, there are many opportunities for career growth, with many employees having long tenures do to this fact.

    Cons

    There has been a shift in the corporate culture. The culture is moving away from dedication to long term employees.

    Recommends
    Approves of CEO
  8.  

    good place to work with if you want more day offs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Independent Health full-time

    Pros

    lofs of day off nice people stable

    Cons

    not much growth space few opportunity

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    General

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Independent Health full-time for more than 8 years

    Pros

    Family oriented; commitment to the community; patient(member) centric; good compensation

    Cons

    glass ceiling exists; male dominated executive team; tends to hire externally for higher positions, limiting promotion growth from within.

    Advice to ManagementAdvice

    There is a lot of untapped talent within.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Fun, helpful coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Williamsville, NY
    Current Employee - Anonymous Employee in Williamsville, NY

    I have been working at Independent Health full-time for less than a year

    Pros

    I love the people in the company. Everyone is personable, and generally helpful. The job is fun and very doable within the work day. There is some flexibility for life/work balance. The gym onsight is an awesome perk to working here. The physicians and most of the management are very approachable. Excellent culture. If the culture is good, it makes any job great. If the culture is bad....even the best job is awful.

    Cons

    Lacking in the area of training for new employess. General orientation was great, but the computer program classes really had nothing to do with your particular department needs. You get a short 1-2 weeks in your department and SMACK; ok, have at it. Learn as you go is great, but only when you have some resources given to you.

    Advice to ManagementAdvice

    Follow through on concerns and issues of the staff. Give feedback when solutions are found. Saying "let me check into that" is great for a short time, but only if you actually check into it.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    All is well at Nova

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Williamsville, NY
    Current Employee - Anonymous Employee in Williamsville, NY

    I have been working at Independent Health full-time for less than a year

    Pros

    Having come here from a competitor, my comparison is against them: great pay, great benefits, great work environment.

    Cons

    Some processes and systems need improvement but I'm confident that will come as the company grows.

    Advice to ManagementAdvice

    Let's keep it going!

    Recommends
    Positive Outlook
    Approves of CEO

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