Infinity Contact

  www.infinitycontact.com
  www.infinitycontact.com

Infinity Contact Reviews

Updated November 7, 2014
Updated November 7, 2014
17 Reviews
2.0
17 Reviews
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Thomas Leidigh
4 Ratings

Employee Reviews

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  1.  

    Room For Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI

    I worked at Infinity Contact full-time

    Pros

    You can quickly move up in this company

    Cons

    They will fire you if you do not perform to their standards

  2. 2 people found this helpful  

    Welcome back to high school...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Ann Arbor, MI
    Former Employee - Anonymous in Ann Arbor, MI

    I worked at Infinity Contact full-time

    Pros

    Your coworkers are fun and often hang out at bars at night.

    Cons

    -Checks were almost always short. Either they would short you on hours or commission. When you bring it to their attention they would say they would fix it and were going to overnight us new checks. Of course, "overnight" really meant a week or longer.

    -The commission structure changes often and each time it gets lower and more confusing. I believe they do this so that when they short you on commission it's hard to dispute or to even figure out what you should get.

    -It's like a high school. Cliques, interoffice romances, everyone wanting to know other people's business - managers included.

    Advice to ManagementAdvice

    -Get organized.
    -Stop Cheating your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Love it!!! Great environment even better people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Infinity Contact

    Pros

    The team work & support you receive day in and day out is amazing. This is by far the most fun job I have ever had. Sure sales is tough but if you do what they teach you with a positive attitude you can be extremely successful. I feel sorry for the people who wrote bad reviews - these are the type of people who are never happy in life or with any job because they are constant complainers in life... Infinity has become like a 2nd home & I am proud to be a part of this growing company

    Cons

    Client Solutions team - they seem too involved. Trust your managers more

    Advice to ManagementAdvice

    Keep up the momentum! It's been great

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  5.  

    Unfortunate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Ann Arbor, MI
    Current Employee - Sales in Ann Arbor, MI

    I have been working at Infinity Contact full-time (more than an year)

    Pros

    Most people in the office are great, simple work life balance.

    Cons

    Poor management, poor commission structure that is dynamic to the point that one cannot plan for the future. Contracted by Google, so there is no real career opportunity. (Contract is bound to end at some point)

    Advice to ManagementAdvice

    Take more time on training and skill honing, pay your people better, take time to really listen to the employees and work on providing real solutions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    You Mean I Actually Have to Give Them One Star? Companies like this hinder growth within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Strategist- Google AdWords in Ann Arbor, MI
    Former Employee - Account Strategist- Google AdWords in Ann Arbor, MI

    I worked at Infinity Contact full-time (more than an year)

    Pros

    Working with the Client ( actual Client) on floor was great. Ready to Answer any of questions you had. The Client has respect for you.

    Cons

    The Company itself is all about numbers, they don't care if you so up to work or not as long as your numbers are met. No Structure in workplace, allows people to come and go as they choose. NO! Zero Tolerance policy for attendance, drugs, or even drinking on the job.

    Advice to ManagementAdvice

    Consider implementing a better structure for those who show up to their jobs and struggle, where as you let the ones who could care less do whatever they want, just as long as numbers met. Poor growth for anyone looking to move up. Not Much advancement within company. Management always in endless meetings not around to assist staff had to rely on Client for most of assistance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Soul Sucking of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in Cedar Rapids, IA
    Former Employee - Financial Advisor in Cedar Rapids, IA

    I worked at Infinity Contact full-time (less than an year)

    Pros

    Getting off work at 4:30

    Cons

    How much time do you have?! I've never dreaded going to to a job more than I did when I work at Infinity Contact. It's possibly the least professional and unethical place I have ever worked! It was a relief to be fired from a place that pats its back on lying to costumers and deceitful other practices just to get sales on the boards.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Shady Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Infinity Contact full-time (more than an year)

    Pros

    Great digital marketing experience working directly with Google products. Good insight and training is very well done.

    Cons

    Lack of overall care for employees. No true incentive for promotion in most programs. Are ok with reps working very hard with no real added pay incentive. Head leadership is very questionable and seem to have no clue what is really going on with the agents or programs.

    Advice to ManagementAdvice

    Care more. Realize if you want people to work hard for you, you have to pay them. Be more aware of what is going on with the programs and understand that all programs are not the same and shouldn't be compensated the same!

    Doesn't Recommend
    Negative Outlook
  9.  

    Zero Integrity to be found

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Ann Arbor, MI
    Current Employee - Sales in Ann Arbor, MI

    I have been working at Infinity Contact full-time (more than an year)

    Pros

    The Hours, free snack and Pop (thanks to Google).

    Cons

    Not enough characters to list them all.
    A few, is good luck receiving your commissions, and when you do, expect them to be short.
    Some of the Management team, are the most shady people that you will ever meet.
    They should have a revolving door to compensate the turnover in this place.
    HR, is NOT a safe zone, they do NOT care about the employees, they care about the company paying their check..

    Advice to ManagementAdvice

    Take a long look in the mirror, and ask yourself if you like what you see, if so then you are in the right job, if not, you are in a different caliber of professionalism that does not exist in Infinity, look for a real job!

    Would let your kids work there?

    Doesn't Recommend
    Negative Outlook
  10.  

    Call Center Job

    Current Employee - Account Executive in Ann Arbor, MI
    Current Employee - Account Executive in Ann Arbor, MI

    I have been working at Infinity Contact full-time (less than an year)

    Pros

    This is an easy job. You get to learn a lot in a short amount of time. Since you do a lot of outbound calls, you get to set your own pace. Having a standard M-F work schedule is definitely a plus.

    Cons

    Pay is not great. Benefits are expensive. The job gets boring after a couple of weeks. I feel like my BS is going to waste if I stay longer with this company.

    Recommends
    Neutral Outlook
  11.  

    To good to be true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Infinity Contact full-time

    Pros

    Fun people, and the hours are nice

    Cons

    horrible pay, no communication, rude management

    Advice to ManagementAdvice

    Care about your employees

    Doesn't Recommend

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