Info-Tech Research Group

  www.infotech.com
  www.infotech.com

Info-Tech Research Group Reviews

Updated November 24, 2014
Updated November 24, 2014
29 Reviews
2.4
29 Reviews
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Joel McLean
8 Ratings

Employee Reviews

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  1.  

    A good company that is beginning to grow up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in London, ON (Canada)
    Current Employee - Software Developer in London, ON (Canada)

    I have been working at Info-Tech Research Group full-time (more than 3 years)

    Pros

    Benefits (drug, dental and glasses) are good for a company this size
    Pay is becoming more competitive and a salary review is happening
    Unique perks like an amazing Christmas party and an awesome kids Christmas party
    Most people get the week between Christmas and New Year's off without using vacation.
    The company is growing very fast
    The Toronto office is a work of art

    Cons

    Major growing pains as the organization transforms from a small to medium sized company
    Large communication problems, many people don't know what the business does
    A problem with not recognizing the value of experts
    A few people are holding the organization back
    Too many perks are focused around alcohol
    London office isn't quite as fancy as the Toronto office
    Too many people think their opinions matter more than facts
    A lot of entitled people who make bizarre complaints about things that don't really matter

    Advice to ManagementAdvice

    Recognize your strengths and limitations and play to them. You don't need to focus on beating your competition, you need to focus on doing the things you do well even better. Stop trying to build the business of a decade ago and get ahead of the challenges of the new decade.

    Your customers love your product, listen to them. They love the practical nature of what you have built, so build on that. Don't spend so much time and money building new products, focus on making the good ones great.

    Don't worry so much about culture. Culture will take care of itself, you need to focus on empowering your employees, giving them autonomy as well as authority. Remember that accountability cannot be given to someone unless you give them the authority to enact the changes needed.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    The potential to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT in Ontario, CA
    Current Employee - IT in Ontario, CA

    I have been working at Info-Tech Research Group

    Pros

    Great business model, wonderful people. Type of company where one person can have an impact and where one person can see the results of their efforts.

    Cons

    Long Hours, Poor Pay. Inconsistent Management Team, which means some managers are very weak and some are quite strong, but it is always the strong managers who end up shouldering the burden.
    Executive Team is quite inexperienced.

    Advice to ManagementAdvice

    Senior Management needs to work on the experience and skills they bring to the table and be willing to listen to and accept feedback.

  3.  

    Business Development Associate (McLean & Company)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Associate in Toronto, ON (Canada)
    Current Employee - Business Development Associate in Toronto, ON (Canada)

    I have been working at Info-Tech Research Group full-time

    Pros

    Working perks and good people to work with.

    Cons

    Very repetitive/tedious role. Little to no learning opportunities attained from position. No space to branch out to new responsibilities. Expectations can be skewed during the interview process, leading to disappointment about the position.

    Advice to ManagementAdvice

    When attaining new employee's, clearly identify this is a sales position. Expectations can be skewed during the interview process, leading to disappointment about the position.

    No opinion of CEO
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  5.  

    Research treated very well, Sales not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Toronto, ON (Canada)
    Current Employee - Sales in Toronto, ON (Canada)

    I have been working at Info-Tech Research Group full-time (more than an year)

    Pros

    Good people, good commission percentages, interesting space and product

    Cons

    From a company perspective -- the owner seems entirely focused on making a better working environment for the research teams, and ignores the commercial teams. From technology, vacation time, working hours etc. -- sales is viewed as the easy to replace stepchild

    Advice to ManagementAdvice

    Consider the important role your commercial team plays to growing your business

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Growing Company with Opportunity for Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Info-Tech Research Group

    Pros

    Lot of perks such as drinks in the office, annual fun day, occasional bar trips, great Christmas party, etc...

    Lots of opportunity to try new things and learn

    Cons

    Compensation is not great. Need to be friends with owner or negotiate hard to get reasonable raises.

    Often to much going on at once and not always a clear vision

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Avoid if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate in Toronto, ON (Canada)
    Former Employee - Business Development Associate in Toronto, ON (Canada)

    I worked at Info-Tech Research Group full-time (more than an year)

    Pros

    -compensation is decent for a starting salary (45k + bonus)
    -they invest 2 weeks in training you
    -amazing, friendly people who are very smart and totally overqualified for these positions
    -pretty relaxed environment, takes a lot for them to fire someone
    -free drinks, food
    -great location in Toronto!

    Cons

    -if you work in sales you are a glorified cold caller, they will sell the job to you as if there is actual growth potential in the sales department
    -the whole sales team is miserable, people will openly talk about how they want to quit or hate their lives
    -micromanagement!!! They record and monitor every single conversation you have on the phone and record the minutes you spend on the phones
    -lots of unethical practices in upper management and some employees
    - they hire new grads from top university programs to essentially be mindless cold callers, so the majority of the workforce is highly disengaged
    - 2 weeks vacation, no sick days allowed for the first year as you will be docked pay, also vacation only increases after 5 years ( few can last that long here)
    -no flexible working schedule, they monitor if you are even a minute late
    -your success depends on how easy the sales territory you are assigned to is

    Advice: If you are smart and want to be intellectually stimulated do not take a sales position here. The majority of your time is spent calling people who don't pick up and being hung up on when they do. I do not see any career progression here.

    Advice to ManagementAdvice

    -Stop hiring overqualified people! You do not need new grads from IVEY business school to work in these kinds of positions. You will never have happy employees if this keeps happening.
    - provide more vacation time
    -fire people when they deserve to be fired ie when they are making zero calls in a day
    -if you are hiring smart people stop micromanaging them, we aren't children

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A Sinking ship led by unethical and deceptive captains. On-boarding was a lie.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager in Toronto, ON (Canada)
    Former Employee - Business Development Manager in Toronto, ON (Canada)

    I worked at Info-Tech Research Group full-time (more than an year)

    Pros

    - Great offices with free coffe and fruit
    - Product is high quality & significant amount of clients appreciate the services delivered
    - Great staff that are friendly despite being miserable

    Cons

    - Poor compensation with the exception of those close to founder
    - Inconsistent management team, with poor strategy execution
    - Exceptionally high turnover
    - Consistent layoffs and demotions
    - Boiler room atmosphere with high amounts of micro-management
    - Highly unethical and dishonest management practices
    - No internal promotions or career advancement
    - No learning and development beyond bullying people to work longer hours and harder
    - No overtime pay
    - Employee engagement low across multiple divisions, specifically sales, operations, and consulting

    Advice to ManagementAdvice

    Give people better pay, learning opportunities, and increase employee engagement. Figure out how to properly develop and implement strategies as well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Worst Company Ever - no leadership and no future

    Current Employee - Research Analyst in Toronto, ON (Canada)
    Current Employee - Research Analyst in Toronto, ON (Canada)

    I have been working at Info-Tech Research Group full-time (more than an year)

    Pros

    nice and friendly coworkers
    fun perks

    Cons

    short-sighted management decisions
    disengaged employees - talking about getting another job and interviews everyday
    lack of interaction between different divisions
    no brand recognition or reputation outside the company
    absolutely no room for growth
    strong favouritism
    prison-like building (no windows, co-ed washroom, dim light)

    Advice to ManagementAdvice

    Consider making a better use out of your bright, young workforce. And why spend $$$ in buying a building that has no windows? Do you think working 8-10 hours every day in a windowless room will increase employee's efficiency? PLEASE THINK.

  10. 1 person found this helpful  

    Great Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director, Member Services in London, ON (Canada)
    Current Employee - Director, Member Services in London, ON (Canada)

    I have been working at Info-Tech Research Group full-time (more than 3 years)

    Pros

    Decent compensation. Fast growing organization with amazing potential. The deliverable offered is actually valuable to members.

    Cons

    Micro-management!

    Lack of trust in staff, the organization is growing and moving to a professional workforce, now start treating us like one.

    Unrealistic corporate growth goals, with existing infrastructure.

    Advice to ManagementAdvice

    I accept that many of the long term employees at ITRG do not give you reason to trust, but there are a number of us here who would grow exponentially with a little freedom to be creative....and you did not focus on the 'dials and talk time' so damn much.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Looking forward to ending this chapter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Associate in Toronto, ON (Canada)
    Current Employee - Business Development Associate in Toronto, ON (Canada)

    I have been working at Info-Tech Research Group full-time (less than an year)

    Pros

    Good pay, some really smart/accomplished/friendly people, fun perks and decent benefits. They have a great onboarding session. They are open to discussion. Fairly flat hierarchy. Great office location. IT product is great. New CEO Scott seems great and may fix the issues we are currently facing.

    Cons

    Terrible culture. Almost everyone is disengaged. Pigeon holed into your role. Training is lacking especially when transitioning roles. Poor leadership. They don't practice what they preach. Too much negativity. Hard to sell a luxury service, especially on the mclean side (HR).

    Advice to ManagementAdvice

    Don't make false promises. Take your employees concerns more seriously. Lead & listen. Stop feeding me timbits and paying me dollar bills to work harder; professional development tools (not the fluff training you provide) would work better. Don't treat your salesfolks as dogs chasing an invisible bone.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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