Info.com Reviews

7 Reviews

2.0
7 Reviews
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  1. 1 person found this helpful  

    Great people - Great place to work

    • Senior Management
    Former Employee - Keyword Creator  in  Chicago, IL
    Former Employee - Keyword Creator in Chicago, IL

    I worked at Info.com part-time for less than a year

    Pros

    The atmosphere was relaxed and supportive. Everyone took their job seriously, but they were still friendly. Both bosses and coworkers were willing to give you any help you needed.

    Cons

    Because it's a young, growing company, you can never be sure how long temporary assignments will last. But they do keep you updated.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
  2. 1 person found this helpful  

    Good parttime job. If you are in school or looking for another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyword Creator  in  Chicago, IL
    Former Employee - Keyword Creator in Chicago, IL

    I worked at Info.com part-time for more than a year

    Pros

    Everyone is nice. But the environment is quiet.

    Cons

    Job is dull. Monotonous work.

    Advice to ManagementAdvice

    More team work. More interaction with fellow employees.

    Doesn't Recommend
    Neutral Outlook
  3.  

    An exercise in constant frustration and lowered expectations

    Former Employee - Taxonomist  in  Chicago, IL
    Former Employee - Taxonomist in Chicago, IL

    I worked at Info.com full-time for more than a year

    Pros

    The job itself is boring, but you get an hour's paid lunch and there's overtime available consistently. Casual dress code.

    Cons

    The office setup is atrocious. One giant room that was apparently once a studio for filming commercials, cheap IKEA desks and uncomfortable chairs. No privacy or ownership over your own space in the room, supervisors who consistently question your internet usage when the whole job is based on searching the internet and bizarre, arbitrary and random enforcement of rules for different people at different times (including matching timesheets to building check-in times from scanning your ID). Trapping the entire staff in a giant room in the winter is a game of telephone, except instead of sending a stupid sentence down the line, you send every possible cold, flu and stomach virus in a vicious round robin that seems to last for three to four months. The overhead lights are never turned on, which gives the whole place a creepy basement-dwelling feel. Even the casual dress code is an issue, with some employees showing up in sweatpants and stained shirts every day. Pay raises are offered up like methadone doses at a rehab clinic-- you're told they're coming, they're coming, just a little longer and when they do materialize, you find out it has nothing to do with merit or amount/quality of work you contributed, the company is on a razor thin margin so everyone gets the same token raise which is so small it winds up being non-noticeable after taxes.

    In addition to the office ambiance, the skills you learn at this job are almost entirely non-transferable and ending employment at Info means reaquainting yourself with how a "real" work environment operates. This includes being asked to use your common sense and intuition and having your work deemed acceptable without having a two hour argument as to why your ideas are valid. You also remember that there are supervisors who are promoted on merit and leadership ability, not solely on tenure with the company, and that there are places in the world where hard work and social savvy can lead to you yourself being promoted to a more senior role, all the way up to management.

    Advice to ManagementAdvice

    When I started a new job after leaving info.com, I was overwhelmed to find my new office provided me with a comfortable work area, several keys to lock the individual storage areas provided at my desk, overhead lights and coworkers/supervisors who were enthusiastic to have me on board and treated me with genuine kindness and respect. That's how a job should feel, not like an exercise in patience, repeated humiliation and questionable hygiene.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Laid back atmosphere, but not a place for anyone with career aspirations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Taxonomist  in  Chicago, IL
    Former Employee - Taxonomist in Chicago, IL

    I worked at Info.com full-time for more than a year

    Pros

    The place has a very casual feel, including in dress code and interactions. It's pretty flexible for scheduling (you can come in and leave kinda at your leisure, as long as you do 40ish hours a week).

    Cons

    The managers are not business people, so the place is very inconsistently run. High level managers are also very passive and conflict averse, which sometimes turns a fairly routine problem into a huge mess. Communication is poor, and rules for how things are done change constantly, without it being told to everyone. There are no concrete performance measures (oftentimes you're not sure if you're doing well or poorly), meaning promotions seem arbitrary and have little to do with strong performances (or with just doing nothing). The work is very tedious, and everyone is silent despite all sitting in one giant room. There are very few transferable skills learned here, but having said that, the pay is very low for industry standards.

    Another issue I had is that the company regularly shifts teams around, and physically moves everyone around, meaning you never have the feeling that you have ownership over a desk or even your work. Managers don't seem to understand how unsettling that is, and it adds to the feeling that the company views you as a machine and not a human. Similarly, contract workers never know if they'll be kept on or have their contracts renewed, and even permanent staff have been let go without any warning. If you need temporary work, this is a fine place, but if you're looking for a career, look elsewhere.

    Advice to ManagementAdvice

    Put in more visible infrastructures for performance, communication, goals, etc. Put people in place in upper management who are able to deal with conflict rather than avoid it. Invest in engineers who can make a very sophisticated program for making the product, as well as hiring marketers who specifically work in search engine marketing.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Not what it's cracked up to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Taxonomist  in  Chicago, IL
    Current Employee - Taxonomist in Chicago, IL

    I have been working at Info.com full-time

    Pros

    They are relaxed about time off; you can make your own 8-hr shift (you can come in at 8 AM or you can come in at 11 AM)

    Cons

    Pay is low, brainless tasks, office politics, work from home is almost non-existent (similar companies in Chicago always have work from home days)

    Advice to ManagementAdvice

    The major problem is some of the higher ups that oversee the taxonomists won't communicate when there are changes, problems, etc. because they hate confrontation. They also have zero business experience or experience working with others, so things have to be done and redone a billion times. Office politics are big here, if you kiss a lot of butt but don't do work you may get yourself a promotion, but if you work really hard you may not get noticed. No opportunities for advancement, definitely not a career path. They also have a lot of sudden lay offs where anyone is far game--think the Game of Thrones of lay offs.

    Negative Outlook
  7.  

    Decent Option While Waiting for Something Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Taxonomist  in  Chicago, IL
    Former Employee - Taxonomist in Chicago, IL

    I worked at Info.com full-time for less than a year

    Pros

    Casual dress code, paid time off, option to do overtime, good location

    Cons

    There is little opportunity for advancement here and the pay is below industry standards. Even those few who have been promoted -usually because they have been there for many years- only make a few dollars more than new hires. The work is very monotonous and the limited skill set used is rarely beneficial for other jobs, making it difficult to find other employment after working here for more than a year. Rules are often inconsistent, sometimes literally changing from one week to the next. Most workers are kept in one large room, where the overhead lights are never turned on for some reason. Very depressing. The temperature in the main room is kept low, so be prepared to freeze your butt off in both Summer and Winter. Info.com/Zenya is a very new startup, so be prepared to be brought on temporarily, and possibly let go after a few months, as company revenue and available work fluctuates.

    Advice to ManagementAdvice

    More consistency, and an appropriate pay rate for those with more work experience.

    Doesn't Recommend
    Negative Outlook
  8.  

    Really boring, good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Info.com

    Pros

    independence and non stressful work environment to work with a lot of really great and interesting people. Everyone is young and laid back and enjoys the laid back environment

    Cons

    tedious and time consuming projects here; it's the nature of the work, so be ready to do the same types of assignments over and over again. It's still overall a great place though

    Advice to ManagementAdvice

    None.

    Recommends

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