Infocrossing Reviews

Pros

The pay is above average
Senior Technical Managers are exceptional when addressing complex customer issues
Senior Project Managers are the key to a successful customer implementation

Cons

Not enough post sales technical resources for enterprise customers
Sales and Contract Negotiations are well below average and leave the implementation teams in difficult situations with few or no options.

Advice to Senior Management

When approving a sales contract please make sure that it is profitable. Learn from your mistakes and change the company for the better.

Pros

High quality of staff, flexibility to work from home when needed, opportunities to work with current technology.

Cons

Work hours are long and unpredictable; lots of evening/weekend work expected, often with no advance notice. Chronically short-staffed, but Wipro management will seldom permit hiring or backfilling vacancies in the USA.

Advice to Senior Management

Stop trying to meet unreasonable expectations from Wipro leadership. Staff up adequately to deliver on customer expectations without burning out / losing more employees. Existing employees are getting squeezed to the breaking point. This must stop, or Infocrossing will lose all its talent and fail.

Pros

The people are great and go above and beyond.

Cons

A lot of long hours and week-ends. Not very well integrated with Wipro.

Advice to Senior Management

Poor performance integrating with Wipro.

Pros

CEO is Sales/Marketing Guru, with 97% growth in previous assignments and almost similar results within Infocrossing

Cons

Chaos that comes with fast growth, at times not very well managed

Advice to Senior Management

can manage growth better

Pros

Option to work from home
Fellow employees very engaging
Good support from various teams

Cons

Very poor opportunity for growth
Monetary recognition for effort expended not appropriate
Very high pressure to work 60+ hours a week
Ability to make decisions as required to move forward in business very limited

Advice to Senior Management

Trust and recognize the capabilities of employees
Support employee work efforts with appropriate monetary recognition
Listen to employee suggestions to improve business processes

Pros

Personally I have the ability to maintain a flexible schedule
My direct supervisor is very good

Cons

Pressure to offshore to Inida

Advice to Senior Management

Push back on Bangalore

Pros

Backed by a very large company, Wipro. They are investing in high end tools to support the operations. Many geat people there.

Cons

Great people but there is a major lack of focus in the strategy. The quality of services is going down because the environment is so complex. Some of the top people have left and it shows. Their services are flexible yet unorganized.

Advice to Senior Management

Get your stratgey going and implement that not eveything that comes by.

Pros

Pro: Not too much, but the ability to work from home was a major thing at the time, but I think that's changed as well

Cons

Since the buyout of Infocrossing by Wipro, things have continued to go downhill. its way to common to be told that you have to put in 50+ hour weeks.

Advice to Senior Management

Be honest with the employees about the status of the offshoring, and come out and say what you think needs to be done for people to have a long term job.

Pros

Conveniently located close to freeway and resources.

Cons

New management has a distain for customer service. The employee salaries were recently reduced by 5% across the board, with the exception of new hires, who can expect to be compensated well below market value. New management is preparing the company for transition to its parent company Wipro in India. Their goal is set to complete transition of jobs to India within two years. Moral is low but personnel are cooperating with new management, even at the expense of their own jobs. Valued customers should expect to loose access to current Infocrossing staff soon as company transitions to India, while their rates will be increased to cover expected revenues.

Advice to Senior Management

Be honest