Infocrossing Reviews

Updated August 6, 2015
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Sameer Kishore
8 Ratings

21 Employee Reviews

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  1. good for contractors - no so good for regular employees since wipro bought them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slave #3456000
    Current Employee - Slave #3456000
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Infocrossing full-time (Less than a year)

    Pros

    free coffee and free bagels

    Cons

    way under staffed, will work you until you are burnt out

    Advice to Management

    hire more people, demand documentation of existing customers


  2. Long hours are "needed" to keep your employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Broomfield, CO
    Former Employee - Systems Administrator in Broomfield, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infocrossing full-time (More than 5 years)

    Pros

    I didn't eat the free bagels

    Cons

    Long hours No pay increases Teams both on shore and off hard to get a hold of. Virtual and Recovery Service are bad but Monitoring is worse. 100 device down tickets in the middle of the night for a server that was retired and the Monitoring team didn't even look at the ticket for 2 weeks.


  3. Dont care about their employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider Communications Specialist in Jefferson City, MO
    Current Employee - Provider Communications Specialist in Jefferson City, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Infocrossing full-time (More than 3 years)

    Pros

    The only thing that was nice about Infocrossing was that they have an employee group - made up of funds donated by the employees which provided breakfast at a small cost, then with the money made they would buy small gifts at the holidays for the employees.

    Cons

    Management doesnt care about the employees at all. There are many experienced people who do not get promoted because the managers dont like them. Some employees are allowed to goof off while the others have to cover their work. Most employees never get a raise until they are management in the MO company however the India company gives anywhere from 10%-16% raises yearly.

    Advice to Management

    Speak up to the corporate office and get the employees some benefits. Manage your employees better. Quit making friends outside of work with some employees and then letting them do as they please at work. You shouldnt be a friend - you should be a manager.


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  5. Helpful (1)

    Dishonest Company with Disorganized Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Columbia, MO
    Former Employee - Senior Manager in Columbia, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Infocrossing full-time (Less than a year)

    Pros

    The employees who service State government Medicaid contracts are the most highly skilled and knowledgeable people I have worked with.

    Cons

    Wipro Limited Management, a division of Wipro, an offshore based company from India has created additional bureaucratic layers for local Management and has totally tied their hands to manage on a day-to-day basis. When hired for one key management position, I arrived to find out i was actually assigned three key management positions. When I pushed back and asked for transparency and honesty, I was shown the door.

    Advice to Management

    Be honest. Stop billing MO State Medicaid for employee work done on other projects such as responding to RFP's and RFI's in other states.


  6. Not too fond of the experience...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications
    Current Employee - Applications
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Infocrossing full-time (More than a year)

    Pros

    People who part of the Infocrossing side are terrific. Work with new technology. Remote work is flexible.

    Cons

    Wipro GIS is terrible! There are so many GIS Project Managers for one project that there is no direction or focus. The Service Desk of Wipro are at their best when you do their work for them and just ask them to escalate the trouble ticket. They can't even read and comprehend the format in the ticketing system to make it readable for the technician. Service desk just regurgitates poorly written emails that lack detail and forwards the ticket to the wrong team 90% of the time. If you want to be in a role where the GIS projects team just rides you while they fiddle their thumb and make empty promises of process improvement. This is the place. But in any other case do not accept a position with Wipro. I regret it everyday.

    Advice to Management

    Infocrossing Management are great people. But their vision gets lost in the Wipro spirit which is questionable...Do not have your spirit leader promote her book during orientation.


  7. Prepare to get offshore'd

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pro: Not too much, but the ability to work from home was a major thing at the time, but I think that's changed as well

    Cons

    Since the buyout of Infocrossing by Wipro, things have continued to go downhill. its way to common to be told that you have to put in 50+ hour weeks.

    Advice to Management

    Be honest with the employees about the status of the offshoring, and come out and say what you think needs to be done for people to have a long term job.


  8. Good for administrators. If you are looking for PM or Service Delivery role stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager Or Service Delivery Manager in Pune (East Timor)
    Current Employee - Project Manager Or Service Delivery Manager in Pune (East Timor)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its purely shared services and provided you are in technical role you can get good visibility on Cloud architecture.

    Cons

    If you are looking for a career in PM and Service Delivery you may have to compromise on personal life. With PMs role to bee good to some extent I see SDMs slogging 24X7 with no support from technical teams. People call themselves Directors and Sr Dir but seriously do not own accountability for deliverable. SDMs and PM do not have any control over the delivery towers making your life tough.

    Advice to Management

    With recent changes in senior leadership (CEO level) things are gradually moving Wipro way. But it won't be easy as there is a chunk which is still travelling on Sail Boats


  9. In terminal decline after Wipro acquisition

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    High quality of staff, flexibility to work from home when needed, opportunities to work with current technology.

    Cons

    Work hours are long and unpredictable; lots of evening/weekend work expected, often with no advance notice. Chronically short-staffed, but Wipro management will seldom permit hiring or backfilling vacancies in the USA.

    Advice to Management

    Stop trying to meet unreasonable expectations from Wipro leadership. Staff up adequately to deliver on customer expectations without burning out / losing more employees. Existing employees are getting squeezed to the breaking point. This must stop, or Infocrossing will lose all its talent and fail.


  10. Good ideas, shaky execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Infocrossing full-time

    Pros

    The cloud systems are built on some nice technology. The technical teams are staffed with some talented people. A good opportunity to get to know an international team, including European and Indian co-workers.

    Cons

    Sales-driven. Deals are often closed on the basis of impossible promises. Management swings wildly between giving teams no direction and micromanagement. Processes either don't exist or are stuck in place. Since Infocrossing folded into Wipro the situation has not improved. Severe cultural clash between Indian management and American tech employee expectations. A vicious circle of technical staff being spread thin leading to attrition leading to more load on the remaining team.

    Advice to Management

    Focus on execution. Don't allow sales people to collect commission until the project is done. Staff adequately. Listen to the technical issues. Encourage process improvement.


  11. Headed downhill since the Wipro purchase

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Infocrossing full-time (More than 5 years)

    Pros

    Nice technology in the cloud, but turnover has crippled the implementation side. Turnover has also led to substantial opportunities for those who stay. There are hints of real change on the way, e.g. job postings for upper management positions, but that leads to even more unknowns. The company is concerned about the attrition and turnover, so it may be an opportunity to play hardball during salary negotiations. Just make sure you get the numbers up-front because annual merit raises are scarce and skimpy.

    Cons

    Sales team makes promises they can't keep and expect build and run teams to pick up the slack. "Synergy" deals that host customer systems in Infocrossing data centers and have application support from Wipro IGS are interesting at best. Application teams have -uh- less than optimal skills for the projects they sign up for. Continuing education is non-existent. Vacations and weekends routinely get cancelled.

    Advice to Management

    Invest in the people you have. Push back on Bangalore. Look for an angel to buy IFOX back out.



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