Information Services Group Reviews

Updated July 30, 2015
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2.9
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Information Services Group Chairman & CEO Michael P. Connors
Michael P. Connors
4 Ratings

21 Employee Reviews

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  1. Senior Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Information Services Group

    Pros

    Challenging assignments in a positive work environment.

    Cons

    Tough industry to grow revenues.


  2. A Dying company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant/Director in Stamford, CT
    Former Employee - Principal Consultant/Director in Stamford, CT

    I worked at Information Services Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A very good client base, with some long term relations that have helped the company survive this long. Some interesting projects

    Cons

    The worst management both executive and middle. They spin their wheels on new initiatives have many people scramble for months to meet aggressive unrealistic deadlines, then once the initiative is complete they realize it wont work and they go and cancel the whole project. I witnessed this on several very large initiative while i was there and i hear its still happening now

    Advice to Management

    Get back to reality, train your employees to keep with the industry, pay them bonuses set attainable clear goal, cut your pay by at least 65% (At least), get rid of the old timers that are rotted this company from the inside.


  3. Great Opportunties - More concerned with bottom line than People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Information Services Group full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible working environment, GREAT clients, smart people who really care in middle management. Great opportunity for someone starting out in their career to have high level visibility with clients from the onset. A great place to build skills quickly and learn from industry veterans.

    Cons

    Little investment in people at the senior levels and very distributed working teams which makes sharing and cross training hard. Communications are often too late, too little or seem canned It feels like senior management is most concerned with shareholder value vs. people who create the value. Many people do not feel valued. Targets are often unrealistic and conflicting making the bonus program unattainable and demotivating.

    Advice to Management

    Take a hard look at how you reward yourselves and make sure it is equitable to your teams. Invest in people and shareholder value should follow. Be honest in your communications.


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  5. Strong potential, plagued with poor management of resources,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL

    I have been working at Information Services Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Very knowledgeable upper management Potential to work with some of the best in the business Potential to consult for major companies Potential for exposure to sourcing and project management/implementation deals

    Cons

    Lack of management of resources Cares more about shareholder perception than their employees Losing good talent due to poor compensation and recognition They lead you on to believe you will be working in a specific 'vertical' when they staff with no consideration of your assigned vertical Stingy when it comes to bonus CEO only cares about his stock options

    Advice to Management

    Pay your employees competitively Work on completing the merger that happened years ago Invest more in training and getting new analysts/consultants on-the-job training Actually enforce a mentor-like environment Use your resources Hire a consulting firm for yourselves


  6. Helpful (1)

    Highly Talented Colleagues

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Information Services Group full-time

    Pros

    ISG has a strong, highly experienced and talented workforce of dedicated and forward thinking professionals who seek to provide value to a diverse global client base. There are opportunities to provide vision and direction to corporate clients with worldwide reach and to make a difference each day for those clients. There is no other company in this space with this level of talented workforce and highly satisfied customers. Great learning and mentoring opportunities. Highly independent workforce and freedom to build individual practices for career growth.

    Cons

    The nature of the work requires regular travel for extended periods during the year which can be worldwide like many other consulting organizations.


  7. Helpful (3)

    Overall, a valuable career & learning experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Information Services Group full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    A very impressive combination of truly top-tier global clients and smart, credible consulting staff throughout the world. Based on its track record over the years, ISG is the thought leader in the sourcing services advisory & consulting market.

    Cons

    As a relatively small public company, ISG often struggles with the dual goals of performing well relative to meeting shareholder expectations and providing a competitive level of variable compensation to its employees. As a result, it frequently puts off investment in growth areas which would accelerate its growth. Can be a very tough place to work over the long term.

    Advice to Management

    Keep in mind that transparency and credibility are two sides of the same coin.


  8. Helpful (7)

    Haven't paid bonuses in years.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virtual in Dallas, TX
    Former Employee - Virtual in Dallas, TX

    I worked at Information Services Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Boutique consultancies can be magical - at one point, the firms under the ISG banner were likely very magical indeed (Compass, TPI). For younger folks at the beginning of their career, ISG will offer a broad array of experience and opportunity that a larger consulting firm simply cannot.

    Cons

    There are several major problems with ISG: First, leadership. ISG is actually a group of investors who bought at the wrong time (2007) and paid too much and promptly loaded the firm up with debt. Their plan was to flip the company, but were caught without a chair when the music stopped. So they have pursued a more equity development strategy to "increase EBIDTA." That's fine, except consulting is highly perishable - these guys want annuity income. So the consulting business is a stepchild. Make no mistake - the leadership has stripped employee benefits to the bone to fund the executive suite (bonuses are not paid; profit sharing contribution was reduced from 12.5% to 3%; conferences haven't been funded in years; annual raises are virtually non-existent, etc.), Second. ISG has lost most of it's core people - mid management is well meaning, but not strong players. When ISG purchased the firm, they slashed compensation for their top performers by over 30%, which drove a lot of people out the door; and created lousy morale. This has been compounded over the years by chronic and severe underpayment of bonuses (average of about 10-cents on the $1 of bonus; at the same time the CEO's pay package increased 60%). Third, culture. It's hard to run a virtual company. You have to give people a chance to meet one another from time to time. This firm has not held an in-person conference in 5-years. Exception are analyst-level employees who must go to one of the offices on Fridays (think long and hard before joining as an analyst within the gravitational pull of Stanford, CT).. Finally, overall strategy is meaningless. The core of ISG was 25-years of consulting. From an investment perspective, Consulting revenue is problematic because its highly perishable whereas selling data streams is more consistent. For years, ISG's leadership has been transforming the firm from consulting revenue to annuity revenue which has been modestly successful. But it grossly de-emphasizes the people aspect of the work. And Consulting is suffering, especially because the top brain-trust has walked out the door. Even though consulting is still highly profitable to ISG, it is treated as a wicked stepchild.

    Advice to Management

    Do a better job of getting employees together. For folks who spend 125-nights/year in a hotel, it really helps for spouses to meet the colleagues. Also, consider bringing in true consulting leadership.


  9. my experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Information Services Group full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great knowledge-base portal, great global communication via emails

    Cons

    global branch offices dont get along


  10. You own your development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Information Services Group full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like business travel, you will like it when you're assigned to an engagement

    Cons

    Not enough work. A lot of bench hours. Inconsistent policies of working from home. Communication is bad. There is no organization or structure.


  11. Work Hard, Play Little

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Information Services Group full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Dedicated, talented professionals who know how to work remotely and together. Demanding environment for all that also allows considerable independence. Good if you want growth and responsibility and solid exposure to sourcing and consulting. Respect for experience. Older and younger workers tend to work together well.

    Cons

    Difficulty achieving work-life balance, although lip-service given to that. Compensation has tightened during the recession and with mergers.

    Advice to Management

    Make sure your employees get the down-time they need so they don't burn out.



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