Ingenio Reviews

Updated July 28, 2015
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Warren Heffelfinger
5 Ratings

10 Employee Reviews

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  1. Excellent leadership and positive, innovative environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy & Risk in San Francisco, CA
    Current Employee - Policy & Risk in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingenio full-time (More than 5 years)

    Pros

    The executive and management teams genuinely care about employee satisfaction. The company culture focuses on fun, innovation, and empowerment throughout all levels of the business. Generous time-off + opportunities to grow + social outings + great location for lunchtime strolls.

    Cons

    Being a small company, many of us wear several "hats". This certainly creates avenues for growth but also means workload can be intense at times.

    Advice to Management

    The transparency in communication you've provided over the last year has really boosted employee morale (both for me personally and my direct reports); keep it up. :)


  2. Helpful (1)

    Growth, Professional and Personal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in San Francisco, CA
    Current Employee - IT Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingenio full-time (More than 10 years)

    Pros

    Great atmosphere and a fun work environment. Everyone has an opportunity to contribute to the growth of the company and are encouraged to do so. Ingenio isn't too large, so everyone pulls their own weight and there are many opportunities for collaborating with other departments.

    Cons

    Pretty busy as we continue our growth, but that’s not a bad thing!

    Advice to Management

    Let’s keep moving forward! I love the direction the company is headed and feel we have the right people to do it! The culture and drive of the company is better than ever.


  3. Great culture, best kept secret in SF

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingenio full-time

    Pros

    Great company, culture, team, and management. Company is profitable (bonuses!) which is a rare scene in San Francisco; it was acquired by AT&T for a couple years until a PE firm bought it out 2 years ago (a good thing). Now it is completely independent but it still retains a small company/startup vibe. There are many long-term employees here (the 5+, 7+, 10+) which suggest the company is doing something right. Company is growing and hiring slowly but steadily like any well-run company. Management team has done a good job communicating the short-term and 5 year vision of the company. Kitchen is always stocked with snacks and fruits. Free catered lunch every Wednesday. Nice people who respect each other.

    Cons

    Company is 50+ people and everyone is close to each other. You may not like it if you enjoy working for large companies. It still have some old processes which I hope management will change over time. Hiring process is tough...only the best got hired, which is kind of good, but also means there are certain critical/engineering positions still open after 6+ months.

    Advice to Management

    Keep doing what you are doing


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  5. using your real talents

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psychic Adviser in Saint Petersburg, FL
    Current Employee - Psychic Adviser in Saint Petersburg, FL
    Recommends
    Positive Outlook

    I have been working at Ingenio full-time (More than 10 years)

    Pros

    calls from wonderful people, great pay, you get to use your real talents. its not like in an office where you are restricted and judged till you no longer feel like a human. You can get monthly or daily pay in ach transfers, The pay can range from 300 a week to 1,200.00 a week depending on how established you are and of course the moon and the stars and the weather etc... :)

    Cons

    Sometimes you get clients that call and act like you are a walmart product. Not often. It is getting much better as far as the adviser treatment by the company, when it was owned by at&t they treated the advisers like criminals, but now they are working company policies out of that and into treating the people that make their money for them like humans. The money back is still there, but its not as easy for ppl to just rate you bad and get a refund. The new owners keep an eye on the refunds and make sure its justified. Listing fees can cost more than you make, you have to be careful with your listing fees and keep a keen eye on them to make sure you don't lose everything you earned for the day.

    Advice to Management

    You do not have a manager on this job. Just company policies to adhere by.


  6. Helpful (1)

    “Great Benefits, Fun Company, Strong Positive Future ”

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in San Francisco, CA
    Current Employee - Database Administrator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ingenio full-time (More than a year)

    Pros

    I have been working here since it was bought out of YP. The company has the perfect attitude, management and environment to make it big very soon in the future. It does show up the difference in working at a big company vs the small one. -- Positive/encouraging vibes from the management all the time -- you are heard and sometimes rewarded for your ideas/thoughts ( some serious Hackathon happens here ) -- Great benefits, bonuses, leave policy -- Fun activities, Wednesday lunches, Margaritas... -- Flexible working hours, remote working options

    Cons

    None the only downside (in a good way) I see is the toughest hiring process as they want to hire real good people to help the company grow.

    Advice to Management

    Keep doing what you have been doing. the transparency between management and the employees is a great culture.


  7. Great startup

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingenio full-time

    Pros

    Ingenio was a fun startup to work at and there was a lot of room for growth before the company was acquired by AT&T.

    Cons

    As a private company, Ingenio did not have the enough resources to properly market its products and build market share.


  8. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in San Francisco, CA
    Current Employee - Customer Service in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ingenio full-time (More than 3 years)

    Pros

    It was a great place to work before AT&T

    Cons

    AT&T took over and killed what made this place special.

    Advice to Management

    n/a


  9. Good company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Recommends
    Approves of CEO

    Pros

    Good company with friendly environment and smart people

    Cons

    Not found any cons during my working years for this company

    Advice to Management

    Be more proactive


  10. Small gem hIdden in a large public sector corporation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management in Montreal, QC (Canada)
    Former Employee - Project Management in Montreal, QC (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ingenio full-time (More than a year)

    Pros

    People, R&D dept. Extremely interesting projects, Relaxed atmosphere. Team work is a very important aspect of this company. People are very talented and often have expertise in many aspects of gaming and related fields

    Cons

    Could use ressources more efficiently at the time I was there. However the free time allows people to think and have personal pet projects


  11. Enriching Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Ingenio full-time

    Pros

    Even though the company has been around 15 years, because of sell-off, the new Avatar is back in a startup mode. With a headcount of around 50 employees, the culture and the mindset is that of a startup (quasi-startup). A lot of freedom to do and wear different hats. A lot of freedom to learn new things. There will not be pushback from upper management if you wanna go for a conference or if you want to bring in a process change. Good work-life balance. There are fun things going on every now and then. You can be part of the company's Fun Committee and organize some activity. There's a small family feel to the company. A lot of camaraderie within and between teams. Great open-door policy. CxOs are available and willing to listen. They may not necessarily agree with you.

    Cons

    Benefits are pretty standard. Company is pretty generous with its PTO policy. Right off the bat you get like 3 weeks of PTO. Work from home policy is also very nice - in Engineering. Not necessarily applicable to other departments. Fully stacked kitchen. Free lunch once a week.



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