Ingles Markets

  www.ingles-markets.com
  www.ingles-markets.com

Ingles Markets Reviews

Updated December 19, 2014
Updated December 19, 2014
126 Reviews
2.9
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ingles Markets CEO Robert P. Ingle II
Robert P. Ingle II
41 Ratings

Review Highlights

Pros
  • I'm a part time worker and they work around your schedule especially if you have school (in 8 reviews)

  • With health insurance not factored in, it does have competitive entry level retail full time benefits (in 6 reviews)


Cons
  • Unless you work full-time (and good luck getting it), you get no benefits (in 11 reviews)

  • Low pay, low raises, & inconsistency with hours if you're a part time worker (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Hired when I could not find work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Ingles Markets part-time (more than an year)

    Pros

    Scheduling has changed recently and hours are difficult for part time.

    Cons

    Very long days on weekends and very short days during the week. Can not manage personal life with hours scheduled

    Advice to ManagementAdvice

    Employees should have more of a voice in scheduling. It is not flexible under the recent changes. Employees are leaving because of poor scheduling and attitude of the manager and CSMs need improvement. Maybe more customer service training.

  2. 1 person found this helpful  

    Don't expect to go far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Anderson, SC
    Current Employee - Cashier in Anderson, SC

    I have been working at Ingles Markets part-time (more than 3 years)

    Pros

    You get a lot of customer service experience and most managers are willing to work with your school schedule. Weekly paycheck.

    Cons

    Unless you work full-time (and good luck getting it), you get no benefits. The management only seem interested in promoting their favorites, so if you don't suck up to them, you don't get ahead. You also only get a 25 cent yearly raise and you have to fight to get it. Seems like everyone with some sort of management job can get away with not doing their job and products are always coming up wrong so you get a lot of customers yelling at you and giving things away for free. If you can put up with it, it's great for part time. If not, try to get out as soon as you can.

    Advice to ManagementAdvice

    I know the higher ups are can see what we're doing at this store. Why are you letting people get away with only working two hours and not doing their job right? The store manager can be the worst one, leaving whenever he feels like and pushing his job onto the assistant store manager or whoever is unlucky enough to be near him at the time. Also, instead of trying to increase your sales, try updating your computer equipment. I don't know why South Carolina is the last place to get new equipment, but we're working on registers that were outdated in 1999. At least give cashiers a belt so they can scan things faster.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Don't expect great things here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Several Over the Years
    Former Employee - Several Over the Years

    I worked at Ingles Markets full-time (more than 10 years)

    Pros

    Co-workers are great and hours are flexible. Extra hours are available because people call out often. The customers are great and loyal, (but have begun leaving recently). This is the kind of job one works because they have to in order to have some sort of income or during school breaks...to this end the job suffices well.

    Cons

    Poor management. Managers are of the opinion that there is a store full of other people who will get fired before they do. Some stores are well managed, but these are few and far between. There is often a glass ceiling of friends and buddies to break through before anyone gets anywhere. Starting pay and raises are very poor in comparison to the industry average. Their competition consistently pays better and gets the best managers and supervisors to work for them instead. Most employees are afraid of losing their jobs and are reminded that they can be replaced at a moment's notice. The company structure is very vertical and the management style is very autocratic. Morale is at an all-time low. You won't get any farther than associate or customer service manager or department head if you don't know somebody.

    Advice to ManagementAdvice

    Improve your training programs and instill some confidence in your people. Pay more realistic wages and offer FAIR opportunities for advancement. Too many friends are fast-tracked while committed, hard-working associates are ignored entirely. In almost fifteen years of working for this company I saw favoritism and nepotism run rampant. Work toward a culture of collaboration and team work rather than top-down, "do as I say, not as I do", mentality. As mentioned above, the customers are leaving at a regular pace because they recognize the atmosphere of negativity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It's been great everyone is like family here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingles Markets

    Pros

    Everyone so friendly. And polite. And very helpful

    Cons

    2 of the registers don't work. That's about it

    Advice to ManagementAdvice

    Be organized. And fair. To everyone

  6.  

    A great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Kings Mountain, NC
    Current Employee - Pharmacy Technician in Kings Mountain, NC

    I have been working at Ingles Markets part-time (less than an year)

    Pros

    Talking to friends and customers

    Cons

    Very confusing with work flow changes

    Advice to ManagementAdvice

    I didn't get a chance to advance up

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Horrible keep it movin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter in Griffin, GA
    Former Employee - Meat Cutter in Griffin, GA

    I worked at Ingles Markets full-time (more than 3 years)

    Pros

    out of the rain, weekly gas money check

    Cons

    low pay, making company huge profits,with a skilled trade and still no pay. NO INCENTIVE...KEEP IT MOVIN. Offer 13.00 an hour for 25 years exp

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Poor corporate culture bleeding down to the store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Jasper, GA
    Former Employee - Deli Clerk in Jasper, GA

    I worked at Ingles Markets part-time (less than an year)

    Pros

    None. This chain needs a full-on over haul of how the hire, manage, and care for their most important employees....The little guys.

    Cons

    Ignorance abounds. A general attitude of "who cares," they're just part-time idiots that don't matter. Well, wake up the little guy is the guy that pays your payroll. Remember the little guy (staff/clerk) keeps the dollars coming in, so you can keep your job. The corporate culture is horrible and management is highly disrespectful to their lower level employees. Shameful really.

    Advice to ManagementAdvice

    Spend your money on internal and B2B training. Without your staff you'll be closing your doors and from what I experienced your management team and general corporate culture is myopic at best. Change your ways or the marketplace will change you by closing your doors one store at a time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Sheer Torture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ingles Markets part-time

    Pros

    Starting pay is good. Fairly consistent work schedule.

    Cons

    *Managers routinely curse out their employees.
    *Receive conflicting instructions from different supervisors.
    *Minimal pay raises (if you're lucky enough to get one) is $.25 per hour.

    Advice to ManagementAdvice

    Stop cursing and terrorizing your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Poorly managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Clerk in Cleveland, GA
    Former Employee - Stock Clerk in Cleveland, GA

    I worked at Ingles Markets full-time (more than an year)

    Pros

    Good entry level job experience for high school students.

    Cons

    Little to no upward mobility.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Very easygoing environment with good coworkers and management. Would be a great second job if someone needed extra money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Clerk in Knoxville, TN
    Current Employee - Grocery Clerk in Knoxville, TN

    I have been working at Ingles Markets full-time (more than an year)

    Pros

    Laid back environment, pay not bad for grocery store work, management is approachable.

    Cons

    Rude customers (although that's everywhere in retail), sometimes difficult to get full time, lots of weekends

    Advice to ManagementAdvice

    Open more stores in the Knoxville, TN area

    Recommends
    Positive Outlook
    Approves of CEO

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