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Ingram Micro
3.5 of 5 119 reviews
www.ingrammicro.com Santa Ana, CA 5000+ Employees
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Ingram Micro Reviews

Updated May 19, 2013

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3.5 119 reviews

                             

94% Approve of the CEO

Ingram Micro CEO Alain Monie

Alain Monie

(47 ratings)

77% of employees recommend this company to a friend
119 employee reviews
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Santa Ana, CA

Current Employee – been working at Ingram Micro

ProsWorking for a Fortune 100 company, and world leader in technology distribution gives a great experience. You will build great relationships with major suppliers and customers.

ConsToo fast pace and dynamic environment with too many conflicting priorities, often makes it hard to cope up with. Higher stress level.

Advice to Senior ManagementSometime slow down, and give fewer critical priorities. Dont allow employees to burn down. Strategy need to be driven from top-down.

Yes, I would recommend this company to a friend

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Jonestown, PA

Current Employee – been working at Ingram Micro

ProsI believe that the only pro to working at Ingram Micro is the pay.

ConsNo comunication
No Fairness overall
Management did not take care of workers who stood around and did nothing all day
Too many unnecessary rules

Advice to Senior ManagementDo not make your workers work so many hours a day, week, month, without a day off. Work at fixing complaints reported and resolving issues before they arise to greater ones. Have employee fairness to everyone not just certain groups. Have workers who are not working repremanded, and not pin it on the ones who are doing their job. Have Christmas and Thanksgiving off so workers can be home with their families.

No, I would not recommend this company to a friend

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Santa Ana, CA

Former Employee – worked at Ingram Micro

ProsFortune 69 Company and big name in distribution industry.

ConsVery Very poor executive management . Zero Motivation for employees and very dis-respectful of workers.

Advice to Senior ManagementWake Up and Look how you are managing the company /Employees

No, I would not recommend this company to a friend

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6 people found this helpful  

Santa Ana, CA

Current Employee – been working at Ingram Micro

ProsLove some of the people I work with. You will learn some useful skills through their training classes although through out the years they scaled back on that as well. Depends on your department, you might get a competent manager that will truly be interested in helping you develop at Ingram, otherwise good luck to you.

ConsMany things..where do I start?..below are some of the most obvious cons at IM

- One of the cheapest Fortune 100 company around, love to talk about how much cash they have on hand and what kind of business they should go out and acquire but at the same time, will layoff people, cut promotion, freeze wages and hiring the moment the market is softer than they expect. With all that cash on hand, you would think they will actually invest in their people. Instead, they will outsource everything they can, from ops, tech support, recruiting..etc. I understand if the company is losing money then cutback must be made but when the company is making money and you're still cutting back, that's just a slap to the employee morale. Stop trying to please Wall street investors, the reason IM stock is going nowhere because distribution isn't an exciting or fast growing business, stop trying to be the next Baidu.com, this is a mid-cap slow growth stock at best.

-The company is so cheap they basically told the employee to bring in food (as potluck) to celebrate the company's 30th anniversary. That's right, no company wise catering, bring your own food to celebrate their success.

-The last couple of years, they have been cutting back on labor cost, so guess what? Capped vacation hours, cut back on 401k matching. mandatory forced furlough during Christmas and fewer and fewer off site (and when we do have one, it's something really cheap). Health benefit is getting more and more expensive, yet we only get a very small credit per paycheck to offset the cost. For me with one dependent I have to pay over $100+ each check for health insurance alone.

-Changed their bonus structure to benefit upper management. We used to get a decent percentage of our annual wages X performance target but last year IM dropped it by half but they raised the performance target to make it look like you can get more money. Unfortunately the math doesn't add up, the drop basically equals to way less even if the company overachieve. This is bad, but to add insult to injury, when they chopped it by half they only did so for non-managers. For managers and upper management, they still get old percentage.

-Lack of decision making freedom at the lower level, even middle managers often lack the final decision making authority. At the end, this company is all about authoritative control from top down. Even though you think you have the right idea and experience to defend your decision, at the end it doesn't matter. Upper management will not respect your decision and will overrule you on it to suit their needs. Most of the time, we're busy bending backward catering to sales,resellers and vendors. Marketing, Ops and different departments essentially just function as "Yes Sir" to sales regardless of how ridiculous the request maybe, afterward, sales just need to bring in the bacon, they don't have to clean up the mess.

-Favoritism to the max. You will see that in your own department, from peer doing less work than you, coming in late all the time or calling in sick at the drop of a dime, to seeing people getting promoted without the qualification. If you know the right people or are like by certain someone at upper management, you can skip steps in getting promoted (Going from a Marketing manager I to Vendor business manager..etc) However, if you don't play into the politics, even if you have the know how and the experience, it will be a slow process to even move one step. When you do, you will discover how small the merit increase is, low single digit percentage to the next grade? Seriously? Other companies do that just on the yearly review. They will dangle that little piece of carrot with a magnifying class in front, once you get to it, you'll realize how small the carrot really is.

- Big income gap between non-managers to upper management (Director levels and above). This is not really specify to Ingram but they are not doing anything to make it better either. They know wages and compensation is an issue from the company survey yet fail to address it years after years. Look at the salary range on here and you'll see a difference between marketing manager and a Director. Also, job titles are mis-leading. Marketing manager is no more than a marketing rep at other companies and their pay certainly do not reflect the income of a Marketing Manager, same goes for their accountant..etc.

-Stop with the silly internal slogan..."Get to Yes!" Do you really mean Get to Yes when sales request for something and Yes to profit? Sales will love to throw that slogan at you when they want something done their way regardless of how ridiculous it is. Don't you guys remember the whole "Do whatever it takes" tag line...for us old timer, we all remember how well that worked out...Instead how about "Get to Yes" in investing in your workers, or "Get to Yes" on profit sharing, "Get to Yes" on becoming more democratic in decision making process at the lower level....

Advice to Senior ManagementWake up call to management, take a look at some of the other successful companies out there (Facebook, Google..W.L.Gore..etc) and observe how sometimes a flatter organization structure might benefit the company. I understand some of you might have control issues but having too many managers and directors will only complicate the process. Also, invest in your people, spend a little bit more money to really appreciate your workforce. Don't be so short sighted, the less turn over you guys have the more money you will save and people are willing to work harder for the success of the company.

No, I would not recommend this company to a friend

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Santa Ana, CA

Former Employee – worked at Ingram Micro

ProsWork with best in class vendors, and co-workers are great

ConsVery bureaucratic and too many directors/middle management.

Advice to Senior ManagementBeing innovative is more than a jazzy slogan/catch phrase

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Jonestown, PA

Current Employee – been working at Ingram Micro

ProsApple and Walmart keeping things very busy. Pay is ok, benifits are good. They promote from within, but this can be a con also. Its a job!

ConsGetting good help is a problem. Temp workers killing our bonuses. Working day to day without knowing when you are going home is no good. Sometimes 6 days a week. Starting to think profits over health and family are what is best for Ingram. Someone wiil get killed yet with all the volume.

Advice to Senior ManagementWish managment would listen to there seasoned employees to make things flow better. Just because you think your way is the best, does not mean we have to like it. You talk about safety but are not doing a good job at teaching it.

No, I would not recommend this company to a friend

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Buffalo, NY

Current Employee – been working at Ingram Micro

ProsPay is not bad, location is in a good area. Its a company that is still in Buffalo ;-)

Consits quite the grind. Never know when your job is going to be moved over seas.

Advice to Senior ManagementDepends on the dept you are in. Some good some bad.

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Santa Ana, CA

Former Employee – worked at Ingram Micro

ProsInteresting projects and technologies
Excellent business model - doing logistics for other companies will continue to grow rapidly

ConsExtreme Inconsistencies regarding how they treat people (favoritism and internal politics to the max)
Political to the extreme - do as you are told by higher management (don't think for yourself and give input to solutions)
Team work - not good

Advice to Senior Managementx

No, I would not recommend this company to a friend

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Santa Ana, CA

Current Employee – been working at Ingram Micro

ProsIt is a great working environment.
Everyone is very friendly.
It's like a working in a family that rarely fights

ConsI can't say much because I haven't been here long enough.
Most of my colleagues have 10+ years under their belt.
Or maybe the economy right now is not at it's best.
I don't feel there is a great advancement opportunity.

Advice to Senior ManagementKeep taking good care of the most valuables asset in Ingram Micro - the employee.
Good people will never leave.

Yes, I would recommend this company to a friend

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Santa Ana, CA

Current Employee – been working at Ingram Micro

ProsFast paced, senoir mgt gets the big picture and can balance expectations and reality.

ConsTough to move into certtian groups due to a few old-timers that were born at Ingram and raised at Ingram.

Advice to Senior ManagementKeep doing what you are doing , overall we are better than any other disti. Improve employee benefits, the balance sheet is healthy and we know it, so stop putting the squeeze on the people that are making you money.

Yes, I would recommend this company to a friend

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