Ingram Micro

  www.ingrammicro.com
  www.ingrammicro.com
Work in HR? Unlock Free Profile

Ingram Micro Reviews

Updated September 30, 2014
Updated September 30, 2014
278 Reviews
3.1
278 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ingram Micro CEO Alain Monie
Alain Monie
130 Ratings

Review Highlights

Pros
  • Decent work life balance, great place to learn the IT industry (in 22 reviews)

  • Lots of energy, great people and a good place to learn, employees are appreciated (in 22 reviews)


Cons
  • Work life balance is a challenge (in 7 reviews)

  • Seemed to be a disconnect between upper management and entry level employees (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Memphis, TN
    Current Employee - Operations Manager in Memphis, TN

    I have been working at Ingram Micro full-time for more than 10 years

    Pros

    Challenging work environment with career potential if you work hard

    Cons

    Industry is low margin placing pressure on operating expenses

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good people but low compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ingram Micro

    Pros

    Great people to work with.

    Cons

    Very low salary. Unstablle Environment,

    Recommends
  3.  

    Great development for an entry level college grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Santa Ana, CA
    Former Employee - Project Manager in Santa Ana, CA

    I worked at Ingram Micro full-time for more than a year

    Pros

    Great L&D programs, cafeteria, work at your own pace, not micro managed

    Cons

    Management, decision making, executives, org structure, frequent layoffs

    Advice to ManagementAdvice

    Allow flexibility to employees, better benefits, and higher compensation

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Solid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ingram Micro full-time for more than 3 years

    Pros

    Decent work life balance, great place to learn the IT industry. Good facilities, lots of opportunity to move around.

    Cons

    Focus on raising margins through pricing. Constant margin pressure and cost controls creates employee uncertainty. Mid management is weak and have too many direct reports to get coaching Director/VP level is like a club that you have to be a buddy with someone to get ahead..

    Advice to ManagementAdvice

    Be a leader and look for ways to raise pricing. recent culture changes favor younger employees, look for ways to not have this shift alienate veteran core employees.

    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Political Correctness Run AMOK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Williamsville, NY
    Former Employee - Sales Representative in Williamsville, NY

    I worked at Ingram Micro full-time for more than 10 years

    Pros

    Good Pay if you stick around a while

    Cons

    Overly sensitive HR department, everything is offensive to at least one other person in a company this large

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Ingram is a great place to learn and adapt to transformations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IS Manager  in  Santa Ana, CA
    Current Employee - IS Manager in Santa Ana, CA

    I have been working at Ingram Micro full-time for more than a year

    Pros

    Dynamic environment fulfilled with challenges and accomplishments. It's a great company to be part of.

    Cons

    Low margins lead to constant focus and priority on cost reduction which lead to some negative surprises with last minute "course corrections".

    Advice to ManagementAdvice

    IS Top management must be stable and focused on long term achievements to avoid constant CIO switches and consequent reorganizations in the middle of important milestones achievements.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY

    I have been working at Ingram Micro full-time for more than 3 years

    Pros

    Great people, office culture, environment of mutual respect, compensation and benefits

    Cons

    Frequent changes at upper management and executive levels breaks confidence in the state of the company

    Advice to ManagementAdvice

    Such frequent management changes are not a good thing - try some stability, listen to your employees when new management comes in!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Unorganized! No job stability!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Indianapolis, IN
    Current Employee - Customer Service in Indianapolis, IN

    I have been working at Ingram Micro full-time for less than a year

    Pros

    They pay is decent for the amount of work.

    Cons

    Teams leads have nasty attitude's and never offer to help.

    Advice to ManagementAdvice

    follow up with employees on team lead's behavior. They do not set a good tone for your company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 10 people found this helpful  

    Waste of 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Ingram Micro full-time for more than a year

    Pros

    Exposure to OEM companies which can provide possible opportunities for a better work life!

    Cons

    In the group I was in, we were expected to be "available" to the job 24x7, regardless of family obligations, personal life needs, blizzards, etc. The IT infrastructure is a cluster (you know what!) with too many systems that can't communicate with each other which makes it extremely time consuming to produce all the reports required from sales reps. And be ready to drop everything to spend an entire day collecting data to generate a spontaneous report request from a middle or upper manager. Then you'll be criticized for having not spent time selling. Overall, 20% of my time was spent on actual sales-generating activities. The other 80% was dealing with internal report requests, pointless conference calls, training sessions that 50% of were a waste of my time, making excuses for why Ingram shipped incorrectly or didn't ship as promised, or a plethora of other operational mistakes largely due to the mess of an IT infrastructure or lack of accountability.

    I spent more time going to Buffalo for mostly useless meetings, presentations etc than I was allowed to spend with my customers! Customers only bring revenue you know. Without exception, all my customers frequently commented that they wanted to see me more than once per quarter, but my manager wouldn't allow that. Tech Data filled the gap. Poor management by inexperienced or unqualified personnel costs sales. Too much time is spent on "reactive" rather than "proactive" activities.

    Customer issues come out of sales commissions. Issues that occurred before I was even employed at Ingram were resolved by crediting the customer and taking money from my commissions. I'm not sure that's even legal, but it happened. Probably still does.

    Advice to ManagementAdvice

    Cut the fat, refocus on the CUSTOMER, and deliver on promises made to those customers. Stop hiding behind the front line customer facing employees and take responsibility for your decisions, or lack thereof, or pay them at least market wages. Low pay, minimal benefits, and the expectation of front line employees to sacrifice their personal lives does not a good employer make. If they are forced to give up their vacation time, then watch a senior exec present his terrific, life enlightening trip to climb Kilimanjaro on a big screen, that doesn't inspire people, it depresses them. Be more nimble. Yes, Ingram is a large company but the competition is far more nimble, more creative, more friendly and they're taking your customers with ease. Managing by fear and intimidation doesn't work. Find out how to make employees feel better about their jobs, and you'll find they are much more creative than working under somebody's thumb.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Company Rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingram Micro for more than 3 years

    Pros

    Pay is good, people are great.

    Cons

    Burn out easily, work long hours.

    Advice to ManagementAdvice

    Focus on fixing issues rather than placing blame onto others.

    Doesn't Recommend
    Approves of CEO

Worked for Ingram Micro? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.