Ingram Micro

  www.ingrammicro.com
  www.ingrammicro.com
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Ingram Micro Reviews

Updated September 22, 2014
Updated September 22, 2014
270 Reviews
3.1
270 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ingram Micro CEO Alain Monie
Alain Monie
125 Ratings

Review Highlights

Pros
  • They are understanding of a work life balance (in 20 reviews)

  • I learned a lot at Ingram, and met a lot of great people (in 15 reviews)


Cons
  • Uncertainty and low margin business make for decisions that aren't always popular (in 5 reviews)

  • You won't find work-life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Memphis, TN
    Current Employee - Operations Manager in Memphis, TN

    I have been working at Ingram Micro full-time for more than 10 years

    Pros

    Challenging work environment with career potential if you work hard

    Cons

    Industry is low margin placing pressure on operating expenses

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Political Correctness Run AMOK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Williamsville, NY
    Former Employee - Sales Representative in Williamsville, NY

    I worked at Ingram Micro full-time for more than 10 years

    Pros

    Good Pay if you stick around a while

    Cons

    Overly sensitive HR department, everything is offensive to at least one other person in a company this large

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Ingram is a great place to learn and adapt to transformations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IS Manager  in  Santa Ana, CA
    Current Employee - IS Manager in Santa Ana, CA

    I have been working at Ingram Micro full-time for more than a year

    Pros

    Dynamic environment fulfilled with challenges and accomplishments. It's a great company to be part of.

    Cons

    Low margins lead to constant focus and priority on cost reduction which lead to some negative surprises with last minute "course corrections".

    Advice to ManagementAdvice

    IS Top management must be stable and focused on long term achievements to avoid constant CIO switches and consequent reorganizations in the middle of important milestones achievements.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Buffalo, NY
    Current Employee - Anonymous Employee in Buffalo, NY

    I have been working at Ingram Micro full-time for more than 3 years

    Pros

    Great people, office culture, environment of mutual respect, compensation and benefits

    Cons

    Frequent changes at upper management and executive levels breaks confidence in the state of the company

    Advice to ManagementAdvice

    Such frequent management changes are not a good thing - try some stability, listen to your employees when new management comes in!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Love the people I work with, the managers aren't the best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Account Specialist II  in  Buffalo, NY
    Current Employee - Channel Account Specialist II in Buffalo, NY

    I have been working at Ingram Micro full-time for more than 3 years

    Pros

    I love the people I work with they make the day fly by. The pay is good for the area. Allows you to have a work life balance.

    Cons

    The management team is not the best. They will tell you what you want to hear and will not have your back.

    Advice to ManagementAdvice

    Listen to your employees and not get so defensive when they give you criticism. Follow through on the things you say you will do.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great company culture, environment, and benefits. Great place to start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingram Micro

    Pros

    I can't say for all the other department but in my department, everyone's very genuine and respectful. Working is enjoyable and interacting with colleagues is very comfortable. Benefits are good and policies are pretty lenient.

    Cons

    Depending on the department, you may not get too many "leads" on projects by your managers since there aren't too many you work with. So if the few managers you work right under are busy, it's vital you have a queue of work to do so you aren't twiddling your thumbs all day. Also, work and projects may be hard to finish without direct help from your superiors but this just means you have to be actively seeking for help.

    Advice to ManagementAdvice

    The company's been getting bigger and bigger, with respect to the stock price and the market capitalization. I'm sure the management has a lot to do with it, but it's important to note again it's all the staffs, seniors, managers, and directors that contribute to the growth, not only the C-suite levels.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 10 people found this helpful  

    Waste of 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Ingram Micro full-time for more than a year

    Pros

    Exposure to OEM companies which can provide possible opportunities for a better work life!

    Cons

    In the group I was in, we were expected to be "available" to the job 24x7, regardless of family obligations, personal life needs, blizzards, etc. The IT infrastructure is a cluster (you know what!) with too many systems that can't communicate with each other which makes it extremely time consuming to produce all the reports required from sales reps. And be ready to drop everything to spend an entire day collecting data to generate a spontaneous report request from a middle or upper manager. Then you'll be criticized for having not spent time selling. Overall, 20% of my time was spent on actual sales-generating activities. The other 80% was dealing with internal report requests, pointless conference calls, training sessions that 50% of were a waste of my time, making excuses for why Ingram shipped incorrectly or didn't ship as promised, or a plethora of other operational mistakes largely due to the mess of an IT infrastructure or lack of accountability.

    I spent more time going to Buffalo for mostly useless meetings, presentations etc than I was allowed to spend with my customers! Customers only bring revenue you know. Without exception, all my customers frequently commented that they wanted to see me more than once per quarter, but my manager wouldn't allow that. Tech Data filled the gap. Poor management by inexperienced or unqualified personnel costs sales. Too much time is spent on "reactive" rather than "proactive" activities.

    Customer issues come out of sales commissions. Issues that occurred before I was even employed at Ingram were resolved by crediting the customer and taking money from my commissions. I'm not sure that's even legal, but it happened. Probably still does.

    Advice to ManagementAdvice

    Cut the fat, refocus on the CUSTOMER, and deliver on promises made to those customers. Stop hiding behind the front line customer facing employees and take responsibility for your decisions, or lack thereof, or pay them at least market wages. Low pay, minimal benefits, and the expectation of front line employees to sacrifice their personal lives does not a good employer make. If they are forced to give up their vacation time, then watch a senior exec present his terrific, life enlightening trip to climb Kilimanjaro on a big screen, that doesn't inspire people, it depresses them. Be more nimble. Yes, Ingram is a large company but the competition is far more nimble, more creative, more friendly and they're taking your customers with ease. Managing by fear and intimidation doesn't work. Find out how to make employees feel better about their jobs, and you'll find they are much more creative than working under somebody's thumb.

    Doesn't Recommend
    Negative Outlook
  9. 6 people found this helpful  

    Good place to learn your chops - probably not the place for a long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager +  in  Santa Ana, CA
    Former Employee - Senior Manager + in Santa Ana, CA

    I worked at Ingram Micro full-time for more than 10 years

    Pros

    Great environment for younger folks to learn different positions, corporate processes and culture (both good and bad). Don't work in IT or operations - total burn out. Great opportunity to learn and be exposed to market leading vendors. Most good folks leave to join manufacturer partners.

    Cons

    Unfortunately longer term success and career path has more to do with political relationships and/or being a "yes" person than it does with anything else. There are lots of good people there but if you're not in the club, you're out. Lots of talk about "culture" and "the people" but unfortunately it's just that - talk.

    Advice to ManagementAdvice

    The stock price is higher than it's been in years thanks to layoffs and acquisitions. Keep it up. However, I hope for all the good people there that you don't break the organization by ignoring the core issues. Best wishes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Manager  in  Buffalo, NY
    Former Employee - Senior Sales Manager in Buffalo, NY

    I worked at Ingram Micro full-time for more than a year

    Pros

    Stable company, good benefits, there are a lot of contacts made on vendor side and internally. Lots of options after ingram

    Cons

    No strategy, upper management lacks sales knowledge, company let's vendors push them around, very political, no room to grow vertically.

    Advice to ManagementAdvice

    Learn how to manage people not just vendors. Listen to your team and try setting some type of strategy.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Company Rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingram Micro for more than 3 years

    Pros

    Pay is good, people are great.

    Cons

    Burn out easily, work long hours.

    Advice to ManagementAdvice

    Focus on fixing issues rather than placing blame onto others.

    Doesn't Recommend
    Approves of CEO

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