Ingram Micro Reviews

Updated July 31, 2015
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418 Employee Reviews

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  1. Helpful (2)

    Great environment and good salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Representative in Buffalo, NY
    Current Employee - Sales Support Representative in Buffalo, NY

    I have been working at Ingram Micro full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great opportunities to make good money if you work as a Sales Rep

    Cons

    If you work as a Support Rep, you will be working very hard and watching everyone else having fun

    Advice to Management

    Bridge the gap between Support and Sales and make it enjoyable for everyone


  2. Helpful (3)

    It's chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift/Shipping/Receiving Clerk in Mira Loma, CA
    Former Employee - Forklift/Shipping/Receiving Clerk in Mira Loma, CA

    I worked at Ingram Micro (More than 10 years)

    Pros

    Good benefits, not much else

    Cons

    Hours can be cut for no reason, hours can also increase for mandatory OT with no time off for 3 weeks straight during the holidays, NO WAY TO ADVANCE. Hard work and loyalty is not rewarded at all, but kissing up to Team Leads is, even when the person is woefully unqualified for the promotion. Team Leads/Middle Management play favorites and make for an unhappy work environment

    Advice to Management

    Stop playing favorites, reward hard work and loyalty, get ORGANIZED


  3. Channel Partner Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Dunwoody, GA
    Current Employee - Sales Consultant in Dunwoody, GA

    I have been working at Ingram Micro (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company and world wide

    Cons

    Pay is poor compared to industry

    Advice to Management

    Raise the pay level


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  5. Helpful (4)

    Sr. Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Santa Ana, CA
    Former Employee - Senior Marketing Manager in Santa Ana, CA

    I worked at Ingram Micro full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You'll meet lifelong friends here. You'll also learn as much about the business as you desire. Opportunity to build great connections in the industry. Benefits package is pretty good comparatively speaking. You can move up fast in the lower levels if you work hard.

    Cons

    I spent many years at Ingram Micro. I truly enjoyed most of my time there. Unfortunately over the past few years the company has really gone down hill. The politics are out of control. I really don't understand (and I don't think most do) why they got rid of some great executive leadership, but kept others that already have problems with their ethics and reputation. HR actively protects bad leaders by pushing out employees with trumped up charges. Basically, they don't have the courtesy of laying you off if they can fire you over a minor grievance such as taking a personal call at work). The marketing department is now full of executive leadership that refuses to deal with problems that have existed for many years. If you dare question why these issues aren't addressed or if you even provide an alternative idea, you are placed on the naughty list. The middle management of the department specifically tells their staff to not voice complaints to upper management. The executive management team in marketing has lost almost all respect from their fellow IM execs. I don't think marketing has launch one major program that was priced for the market or launched on time. This results in low trust from the vendors and cross functional teams like sales and vendor management. But they will continue to produce low value/high cost programs because they value margin above all else.

    Advice to Management

    Why bother, you've heard the message loud and clear, but instead of actually fixing anything you've decided to spend thousands upon thousands of dollars launching all new marketing materials with a new logo and are planning a big move to a more expensive city. All in an effort impress stockholders? Keep up with the Jones'? Please tell me what the "Promise of Technology" is suppose to say to customers? It's an embarrassingly bad tag line. But since you asked, you need to really evaluate the senior staff. Let HR do their job and clean up all levels of employees. Get rid of dead weight even if they are cheap dead weight. No one is important enough to keep if their behavior damages your reputation. Hire at the going rate for that position. You are still 10-20% below going rate for the same level job in the industry. I'd suggest you move to a lower cost state. There is no way to achieve the same level margin as your competitors unless you move to an area where it is less expensive to operate. If you don't I guess your employees can expect layoffs every other year per usual.


  6. Field Technical Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technical Consultant in Phoenix, AZ
    Current Employee - Field Technical Consultant in Phoenix, AZ

    I have been working at Ingram Micro full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, stable and not the stress of your standard Fortune 500 company. Some of the best folks I've worked with in my 16+ year technical career.

    Cons

    Some surprises if you are a remote worker. Communication focuses on the main offices and remote workers need to spend more cycles then they should keeping up with some initiatives.

    Advice to Management

    Engage remote workers more.


  7. Helpful (4)

    Horrible HR and Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainfield, IN
    Former Employee - Anonymous Employee in Plainfield, IN

    I worked at Ingram Micro (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting and evolving work environment Opportunities to learn new skills Good sense of camaraderie among teams Encourages volunteering and community involvement

    Cons

    No room for growth or advancement Too many managers with conflicting directives Required to set annual goals but given no support in reaching them Backstabbing HR department that does not investigate complaints and informs leadership when a complaint has been filed against them so retaliatory measures can be taken Inefficient and unsuccessful attempts at implementing lean tools Little training for entry-level employees and no training for salaried positions Constantly misplacing high-value inventory Falsifies documentation to misrepresent business to customers

    Advice to Management

    Be honest to your employees and your customers. Attempting to keep accounts through dishonest means will only hurt the business in the end. Take a good, hard look at who is in charge and determine whether they are actually doing what they say they are doing. Evaluate management's effectiveness based on the big picture.


  8. I love Ingram

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ingram Micro

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance 9-5 m-f gig that pays good for the area.

    Cons

    There are none I can think of


  9. Inside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ingram Micro

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are great for the area

    Cons

    Being able to move up in the company


  10. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Johnson City, TN
    Current Employee - Software Engineer in Johnson City, TN

    I have been working at Ingram Micro

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great workmates. Leisurely work environment. Good Benefits

    Cons

    Management is very detached from the business Layoff in North America every 2 years, no matter how good the profits were the previous year. Very focused on outsourcing I.T. and middle management jobs to the Phillipines. Doesn't seem to care about investing in American workers and quality, they seem to only care about the bottom line at the expense of hurting there own business and losing those with years of business knowledge. Would not recommend this place for anyone working in the Information Technology field.

    Advice to Management

    Outsourcing is NOT the answer, invest in your own country. You are part of the problem in today's United States.


  11. Helpful (1)

    It was a good experience but this company is very outdated. Needs to get with the program. Literally.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales

    I worked at Ingram Micro

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good personnel, great incentives, compensation

    Cons

    Poor management, lack of training



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