Ingram Micro Reviews

Updated June 29, 2015
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3.2
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Ingram Micro CEO Alain Monie
Alain Monie
9 Ratings

Pros
  • Allows you to have a work life balance (in 22 reviews)

  • complex global systems, some great people (in 23 reviews)

Cons
  • Work life balance is a challenge (in 7 reviews)

  • Frequent changes at upper management and executive levels breaks confidence in the state of the company (in 9 reviews)

More Pros and Cons

24 Employee Reviews

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  1. Helpful (1)

    Support Representative II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Representative II in Williamsville, NY
    Current Employee - Support Representative II in Williamsville, NY

    I have been working at Ingram Micro (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to learn from. As a person fresh out of college, Ingram Micro cultivates you to become a better sales person. Within licensing, you work within teams that really care about you and making you successful.

    Cons

    Ingram Micro needs to provide more monetary incentives to employees

    Advice to Management

    Upper management needs to invest more into the young talent, instead of using favoritism to promote employees.


  2. Helpful (1)

    not looking good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Williamsville, NY
    Current Employee - Anonymous Employee in Williamsville, NY

    I have been working at Ingram Micro full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Work life balance, coworkers, time off

    Cons

    No room for advancement, almost yearly layoffs, very low morale, too many layers of management

    Advice to Management

    Stop outsourcing, reward the hard workers and get rid of dead weight, promote from within, show some respect to the people who are making the company richer other than the yearly lunch.


  3. Market Development Admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Development Administrative in Williamsville, NY
    Former Employee - Market Development Administrative in Williamsville, NY

    I worked at Ingram Micro full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Decent benefits - 401k, Health
    Great office atmosphere - Co-workers are great. Manager are a mixed bag but generally competent
    Tons of promotions, lunches, etc.
    Opportunity for advancement - Easy to quickly move up to bigger positions

    Cons

    Poor compensation - considerably lower than comparable positions
    Often arbitrary rules/policies
    Low PTO - Sick days come out of vacation time

    Advice to Management

    Throwing parties for employees is a good way to keep morale up, but an even better method would be to pay the employees a better wage.


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  5. Helpful (1)

    Good Company not a lot of diversity!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Williamsville, NY
    Current Employee - Sales Representative in Williamsville, NY

    I have been working at Ingram Micro full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You get the experience of working with a industry leading company, share and collaborate with top professionals and gain the knowledge to advance your career.

    Cons

    Not a lot of opportunity for advancement. It's really about who you know not what you know. Ingram's Williamsville office lack diversity, not only in management but in general.

    Advice to Management

    My advice to management is higher within. There are a lot of talented people who are not given the opportunity or chance to advance.


  6. Helpful (1)

    You learn a lot while your employed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant in Williamsville, NY
    Former Employee - Technical Consultant in Williamsville, NY

    I worked at Ingram Micro full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with are great.

    Cons

    Many supervisors/managers do not have any prior management experience and tend to micro-manage.

    Advice to Management

    Having dedicated sick days would be a vast improvement


  7. Helpful (2)

    Great associates too many bureaucrats in middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Williamsville, NY
    Former Employee - Anonymous Employee in Williamsville, NY

    I worked at Ingram Micro full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Culture is changing for the better. Seems to be catering to millenials, short term as a first corp job ok. Lots of learning opportunities.

    Cons

    Entrenched bureaucracy makes change complicated. Definitely a Yes to everything culture.

    Advice to Management

    Get a broom out many directors and Sr. Managers are holding you back. You are expected to say yes to everything there is no room to bring up issues that may impact the project. Compensation is rigid and usually below market rate.


  8. Helpful (3)

    Political Correctness Run AMOK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Williamsville, NY
    Former Employee - Sales Representative in Williamsville, NY

    I worked at Ingram Micro full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good Pay if you stick around a while

    Cons

    Overly sensitive HR department, everything is offensive to at least one other person in a company this large


  9. Helpful (2)

    Stable company in Buffalo, but management leaves a bit to be desired.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Williamsville, NY
    Former Employee - Anonymous Employee in Williamsville, NY

    I worked at Ingram Micro full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture is employee focused for the most part. Can bring ideas to the table that will be heard and potentially implemented.

    Cons

    Compensation is not consistent; people doing the same job could be $15-25K apart. Putting people into management roles for sheer convenience rather than based on abilities. No room for growth on the operations side.

    Advice to Management

    Ensure you know the culture and role your associates play and be able to back them up. Don't just put someone into a leadership role because they are visible to you on a daily basis, rather hire the right leadership to help drive the teams.


  10. Helpful (7)

    Starter job, but beware the surprise layoffs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Williamsville, NY
    Former Employee - Various in Williamsville, NY

    I worked at Ingram Micro full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Good starter job if you're fresh out of
    -Learn a lot here, very quickly, like most people say
    -Other companies do acknowledge them being on your resume, and like that you're familiar with a large corporate environment
    -If you're in the right department, you'll meet some great people, who you'll stay friends with even after leaving
    -If you ever get a return on something you sold, at least know that everything they tell you is a scare tactic. A $30 billion company isn't suffering because someone returned a $2 cable. Which they will try to tell you costs the company $80k somehow.

    Cons

    -First and foremost. This company's Buffalo office is a CALL CENTER. Don't let anyone tell you otherwise. Depending on the department you're in, this could be anything from a 5 call/day minimum, to your boss yelling at you for going to the bathroom, after being strapped to your chair for another 50 call day.
    -Company likes to conduct layoffs, which they're extremely good at hiding from the rest of the company, and obviously from the public (and DOL)
    -On the above, you'll notice an awful lot of things hinting they aren't doing as well as they'd like you to think. The place can't even install HEPA filters; there are huge black marks around all the air vents.
    -Phones are Avaya antiques from 1980. Spend a little on technology please. Vendors come in and laugh at the place.
    -If you don't drink, stay away. The place reeks of booze on Monday mornings. And Tuesday, and Wednesday...
    -Some departments are badly understaffed, between layoffs, and people leaving. I worked in one that couldn't pay people enough to stay. Literally.
    -If you're intelligent, and a smart worker, you may butt heads with a lot of the 'order monkeys' who work here. Be ready for a lot of frustration.
    -If you're a realist, and don't like meetings where people spend hours throwing around buzz words ("pillars" was a big one when I left), stay far away. You'll spend more time reading up on buzz words than actually doing work.
    -Some departments will give you a ridiculous amount of red tape. There are a few terrific bosses here, but a lot more who are solely interested in teaching you "how you should work at a job" and "things you do that you shouldn't do anymore."
    -If you are the rare breed of person who is assertive (not aggressive), and will argue a point in a fair manner, don't bother. Be ready to be taken to "the room" to be scolded by someone who was in your exact spot 2 years prior. Trying to explain your reasoning results in more yelling and punishment.
    -...and God forbid you ever get an item returned that you sold. You'll come home in tears.

    Advice to Management

    Paul Bay (President), please whisper quieter when you scoff at your employees' appearance after passing them. It's too obvious.


  11. Helpful (2)

    Spent a short time there, but a good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Associate I in Williamsville, NY
    Former Employee - Sales Support Associate I in Williamsville, NY

    I worked at Ingram Micro full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They take care of their employees and have many benefits and perks that make the job bearable.

    Cons

    Pay is low, but that is to be expected in the area. I was not put in a position that challenged me in any way.

    Advice to Management

    Monitor employees that are working positions that they are overqualified for and move them to better positions.



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