Ingram Micro Reviews

Updated November 16, 2014
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  • Williamsville, NY
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2.9
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Ingram Micro CEO Alain Monie
Alain Monie
167 Ratings

20 Employee Reviews

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  1. 2 people found this helpful

    Great associates too many bureaucrats in middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Williamsville, NY
    Former Employee - Anonymous Employee in Williamsville, NY

    I worked at Ingram Micro full-time (more than 10 years)

    Pros

    Culture is changing for the better. Seems to be catering to millenials, short term as a first corp job ok. Lots of learning opportunities.

    Cons

    Entrenched bureaucracy makes change complicated. Definitely a Yes to everything culture.

    Advice to ManagementAdvice

    Get a broom out many directors and Sr. Managers are holding you back. You are expected to say yes to everything there is no room to bring up issues that may impact the project. Compensation is rigid and usually below market rate.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    You learn a lot while your employed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Consultant in Williamsville, NY
    Former Employee - Technical Consultant in Williamsville, NY

    I worked at Ingram Micro full-time (more than 5 years)

    Pros

    The people you work with are great.

    Cons

    Many supervisors/managers do not have any prior management experience and tend to micro-manage.

    Advice to ManagementAdvice

    Having dedicated sick days would be a vast improvement

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful

    Political Correctness Run AMOK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Williamsville, NY
    Former Employee - Sales Representative in Williamsville, NY

    I worked at Ingram Micro full-time (more than 10 years)

    Pros

    Good Pay if you stick around a while

    Cons

    Overly sensitive HR department, everything is offensive to at least one other person in a company this large

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    Stable company in Buffalo, but management leaves a bit to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Williamsville, NY
    Former Employee - Anonymous Employee in Williamsville, NY

    I worked at Ingram Micro full-time (more than 3 years)

    Pros

    Culture is employee focused for the most part. Can bring ideas to the table that will be heard and potentially implemented.

    Cons

    Compensation is not consistent; people doing the same job could be $15-25K apart. Putting people into management roles for sheer convenience rather than based on abilities. No room for growth on the operations side.

    Advice to ManagementAdvice

    Ensure you know the culture and role your associates play and be able to back them up. Don't just put someone into a leadership role because they are visible to you on a daily basis, rather hire the right leadership to help drive the teams.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 6 people found this helpful

    Starter job, but beware the surprise layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Williamsville, NY
    Former Employee - Various in Williamsville, NY

    I worked at Ingram Micro full-time (more than a year)

    Pros

    -Good starter job if you're fresh out of
    -Learn a lot here, very quickly, like most people say
    -Other companies do acknowledge them being on your resume, and like that you're familiar with a large corporate environment
    -If you're in the right department, you'll meet some great people, who you'll stay friends with even after leaving
    -If you ever get a return on something you sold, at least know that everything they tell you is a scare tactic. A $30 billion company isn't suffering because someone returned a $2 cable. Which they will try to tell you costs the company $80k somehow.

    Cons

    -First and foremost. This company's Buffalo office is a CALL CENTER. Don't let anyone tell you otherwise. Depending on the department you're in, this could be anything from a 5 call/day minimum, to your boss yelling at you for going to the bathroom, after being strapped to your chair for another 50 call day.
    -Company likes to conduct layoffs, which they're extremely good at hiding from the rest of the company, and obviously from the public (and DOL)
    -On the above, you'll notice an awful lot of things hinting they aren't doing as well as they'd like you to think. The place can't even install HEPA filters; there are huge black marks around all the air vents.
    -Phones are Avaya antiques from 1980. Spend a little on technology please. Vendors come in and laugh at the place.
    -If you don't drink, stay away. The place reeks of booze on Monday mornings. And Tuesday, and Wednesday...
    -Some departments are badly understaffed, between layoffs, and people leaving. I worked in one that couldn't pay people enough to stay. Literally.
    -If you're intelligent, and a smart worker, you may butt heads with a lot of the 'order monkeys' who work here. Be ready for a lot of frustration.
    -If you're a realist, and don't like meetings where people spend hours throwing around buzz words ("pillars" was a big one when I left), stay far away. You'll spend more time reading up on buzz words than actually doing work.
    -Some departments will give you a ridiculous amount of red tape. There are a few terrific bosses here, but a lot more who are solely interested in teaching you "how you should work at a job" and "things you do that you shouldn't do anymore."
    -If you are the rare breed of person who is assertive (not aggressive), and will argue a point in a fair manner, don't bother. Be ready to be taken to "the room" to be scolded by someone who was in your exact spot 2 years prior. Trying to explain your reasoning results in more yelling and punishment.
    -...and God forbid you ever get an item returned that you sold. You'll come home in tears.

    Advice to ManagementAdvice

    Paul Bay (President), please whisper quieter when you scoff at your employees' appearance after passing them. It's too obvious.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful

    Ingram Micro is a good place to get experience and grow into new roles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist I in Williamsville, NY
    Current Employee - Technical Support Specialist I in Williamsville, NY

    I have been working at Ingram Micro full-time (more than a year)

    Pros

    I got several raises in the first year. My salary increased by 4K in one year. There is room for growth and the company is focused on employee development. Contact with new technologies and training is always available.

    Cons

    The culture in tech support is high pressure. People who make too many mistakes get fired for even the smallest returns on products. More than half of the tech support reps are "Champs" which seems good until you get into the position. You still have to take the same number of calls, and run projects for vendors without requesting overtime.

    Advice to ManagementAdvice

    Please staff tech support adequately so that people with expanded roles can actually meet their responsibilities

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful

    Spent a short time there, but a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Associate I in Williamsville, NY
    Former Employee - Sales Support Associate I in Williamsville, NY

    I worked at Ingram Micro full-time (less than a year)

    Pros

    They take care of their employees and have many benefits and perks that make the job bearable.

    Cons

    Pay is low, but that is to be expected in the area. I was not put in a position that challenged me in any way.

    Advice to ManagementAdvice

    Monitor employees that are working positions that they are overqualified for and move them to better positions.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Channel Account Specialist II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Account Specialist II in Williamsville, NY
    Current Employee - Channel Account Specialist II in Williamsville, NY

    I have been working at Ingram Micro full-time (more than 3 years)

    Pros

    Large office, some perks. Good teammates and enviroment

    Cons

    crappy managment; doesn't look out for their employees

  10. Ingram Micro Inc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Associate in Williamsville, NY
    Current Employee - Credit Associate in Williamsville, NY

    I have been working at Ingram Micro full-time (more than 10 years)

    Pros

    The business is exciting and changes often. It is fast paced and high volume. Nobody is under-worked. There is room for advancement, but it helps to be a "good ole boy". Salaries are fair. Hours are good, rarely work during the evenings and weekends, but expect to be available as needed at odd hours. Dress is corporate casual.

    Cons

    You must love living in a very, very small cube. Desk space for the majority is about 3' x 3'. Packed in like sardines is an understatement. There are some woman executives, however, the company is [white male] top heavy. Some people do not know what corporate casual means.

    Advice to ManagementAdvice

    Be trustworthy

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    100% Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Development Specialist II in Williamsville, NY
    Current Employee - Market Development Specialist II in Williamsville, NY

    I have been working at Ingram Micro full-time (more than 10 years)

    Pros

    if you are a go-getter, willing to work your butt off IN SALES then you will make it in this company.

    Cons

    There is not a process for cross-department transfers. Meaning if you are in tech support and would like to move to sales, there is no "approved" route to go on. You're kind of on your own with that.

    Recommends
    Positive Outlook
    Approves of CEO

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