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I worked at Inn and Spa at the Loretto full-time
Family like work environment and co workers.
Poor Pay, Over worked and very short staffed. They need to focus more on what guest needs rather than what is good for the company. Invest in upgrading the property. Communication between departments must improve.
Advice to Management
Focus more on the guest aspect of the industry rather than the company's "needs". Implement a better training program for new hires.