InnerWorkings Reviews

Updated April 9, 2015
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3.1
114 Reviews
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InnerWorkings Eric D. Belcher
Eric D. Belcher
91 Ratings

Pros
  • Could not be happier with the company, work environment and the people (in 7 reviews)

  • The people, especially at the "junior" levels -- hard working, driven and interesting (in 7 reviews)

Cons
  • Little to no growth opportunities and few cross promotion opportunities (in 5 reviews)

  • Little fish in a big pond (inside sales) (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    Company with Growing Pains and Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at InnerWorkings

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    There is a great and visionary team in place that is dealing with enormous operational and technical challenges that go alongside with a company that has experienced rapid growth in a short amount of time. The team tackles all of this with a lot of energy and enthusiasm. As an employee there, I feel supported and encouraged by most of the functional units, though there are definitely areas of improvement. There are a lot of exciting opportunities that make it a great place to learn and gain practical experience in a hands-on way I doubt would be possible in many other organizations.

    Cons

    HR is not very helpful in terms of helping employees grow. The benefits are also very lacking. Negotiate hard before taking a job offer. The company also tends to prefer bringing on management from outside the company rather than helping groom the current employees to fulfill the needs of the organization. Planning is also not the company's strength, though it is getting better as the company transitions from startup mode (though already large) to a more appropriate corporate format.

    Advice to Management

    Not everybody responds to the same kinds of incentives and encouragement. Though the company is sales-driven, not everybody should be managed like a sales team.

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback! I’m glad you feel we have a challenging, positive, and supportive work environment. We’ve worked hard to build an industry leading organization and appreciate the pride ... More

  2. Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at InnerWorkings full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Business model is easy to sell. Easy to increase procurement experience and vendor network.

    Cons

    No real growth opportunities. Poor management.

    Advice to Management

    Who's in charge, management or sales staff? Salaries and benefits need to be competitive to keep and grow employees.

  3. Company with work/life balance who cares for the employee. I highly recommend InnerWorking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Print Production Manager
    Former Employee - Print Production Manager

    I worked at InnerWorkings full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company cares for their employees. The management staff is exceptional and very supportive, they treat you as part of a team and you are valued.

    Cons

    I honestly have no complaints about the company. We were in a high stress situation but the management staff was very supportive and empathetic to what the team was experiencing.

    Advice to Management

    Keep up the good work. All the management staff has been encouraging and supportive. I would still gladly work for the company if they had an account back in my area.

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback and for sharing your positive experience! Our employees are what drive the success of our organization, and I’m glad to hear you had a supportive and encouraging ... More

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  5. Overall good company, but your experience may vary with the client account you're assigned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Print Production Manager in Chicago, IL
    Current Employee - Senior Print Production Manager in Chicago, IL

    I have been working at InnerWorkings full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Progressive company with good working business model and reputation. Large in scale with a global presence. It's nice to know you're a part of a global organization. Good work and life balance. The upper management is good and communicates well about company performance and its goals for growth.

    Cons

    As a Production Manager your experience will vary and is based on the client specific account you're working on and managing. My client is very difficult, and the account financials directly impact your own professional growth, annual reviews and merit raises regardless of how well InnerWorkings is doing financially. I've seen lots of turn-over throughout the years, and the company would rather let you go, then re-assign you to a better fitting opportunity to match your true skills.

    Advice to Management

    The upper management is good and communicates well to its staff on the company's financial performance, new accounts, achievements and its goals for future growth.

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback. I believe it is important to engage employees in the broader strategy of the company and have each person understand/see how they can make an impact on the success of the ... More

  6. good place to start career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Analyst in New York, NY
    Former Employee - Quality Assurance Analyst in New York, NY

    I worked at InnerWorkings full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good working environment, good place to grow

    Cons

    not many positions available

  7. Working onsite with Customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Associate
    Current Employee - Production Associate

    I have been working at InnerWorkings

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working onsite with customer is probably very different than corporate. Direct boss was my only point of contact within InnerWorkings. Great working atmosphere and customer was happy to have us working with them. Boss was great mentor.

    Cons

    not much contact with InnerWorkings. When you are in the field and not the main point of contact for InnerWorkings corporate you have no interaction with them. (this may also be a pro).

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback! I’m happy to hear you had a positive working rapport with your manager and enjoyed the autonomy of working on-site at a client. We do our best to keep all of our ... More

  8. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at InnerWorkings

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    As a manager you can work autonomously and excel.

    Cons

    Minimal training when first employed.

  9. Helpful (1)

    TERRIBLE COMPANY, TERRIBLE WORK ENVIRONMENT, DULL PEOPLE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Work Horse in New York, NY
    Former Employee - Work Horse in New York, NY

    I worked at InnerWorkings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are honestly no pros.

    Cons

    HR? Who is HR and when do they actually care about the well being of employees in this company? They don't manage ANYTHING. There is no clear path to grow in this company or any role. Teams are very separate from one another and so no one has any idea what goes on in a team's day-to-day. Disjointed, Unprofessional, Miserable Work environment and overall company.

    Advice to Management

    Look at your teams and assess them better. Give aid to teams that need it and bring your company together as a unit.

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback. I’m sorry you had a negative experience with InnerWorkings. As the Head of HR I can tell you that I do care deeply about our employees and have worked hard to try and ... More

  10. Helpful (1)

    Great ideas, but poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in Chicago, IL
    Former Employee - Production Manager in Chicago, IL

    I worked at InnerWorkings full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun and energetic company.

    Cons

    Looks the other way many times when people do the wrong thing. Talked a good game, but never really produced. Everything was always a fire drill.

    Advice to Management

    Know who your manager's are and what they are doing. They are taking money from you!

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your feedback. I’m glad you enjoy our energetic and fun work environment. Working in an entrepreneurial environment like ours, I know can at times lead to “fire drill” situations ... More

  11. Helpful (2)

    Horrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in New York, NY
    Former Employee - Production Manager in New York, NY

    I worked at InnerWorkings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No Pros.... just work, work, work. No respect and never a complement. HR... forget it they stick with the executives to what they say.

    Cons

    Horrible company stay away. They will do what ever it takes to make the client happy with no respect to you. HR....what HR? No HR what's so ever in the NY office and they have no clue what dishonest things go on there.

    Advice to Management

    Listen to your worker and not only your clients.

    InnerWorkings Response

    Mar 24, 2015

    Thank you for your candid feedback. As a growing organization with an entrepreneurial environment, we’ve all had to put in long hours, but respect and appreciation should never be compromised. Over ... More

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