InnerWorkings Reviews

Updated October 19, 2014
Updated October 19, 2014
102 Reviews
3.0
102 Reviews
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InnerWorkings Eric D. Belcher
Eric D. Belcher
82 Ratings

Review Highlights

Pros
  • The people, especially at the "junior" levels -- hard working, driven and interesting (in 7 reviews)

  • If you would like good experience in handling rejection and selling a failed business model, then go for it (in 6 reviews)


Cons
  • Little to no growth opportunities and few cross promotion opportunities (in 5 reviews)

  • Little fish in a big pond (inside sales) (in 7 reviews)

More Highlights

Employee Reviews

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  1.  

    Bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager
    Former Employee - Production Manager

    I worked at InnerWorkings full-time (more than 10 years)

    Pros

    Medical, dental benefits. Can't think of anything else.

    Cons

    Creative accounting, financial statements are not to believed. Upper management is way out of touch, don't seem to work for the same company I did. Middle and lower management lie like rugs and are completely out of touch with marketplace. Or graphic arts in general for that matter.

    Advice to ManagementAdvice

    Wake up before it is too ate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    I worked at InnerWorkings full-time

    Pros

    Publically held company with creative financial reporting and C-Level story telling skills. In house legal dept.and access to the financial backing needed to out weather moral, ethical, and legal challenges.

    Cons

    Being looked directly in the eyes and sold a bill of goods with the expectation to follow suit, knowing the reality of the business model is simply to short the employees, beat down the vendors with price concession demands and contracted rebates all while obviously understanding that there is no superior revolutionary and/or proprietary quoting system functioning to benefit the process or operation. A classic in theory (story told) vs. in reality (daily operations) are dramatically distorted. The print industry is NOT a booming market. It is a rapidly changing market requiring constant education and companies nimble enough to adjust and respond to the new technologies as well as bring these solutions to the end-users.

    Advice to ManagementAdvice

    Continue to optimize and follow guidelines and timing to sell stock shares.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Keep on looking for a job don't waste your time here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings full-time (more than 3 years)

    Pros

    Many of the Co Workers I made friends with.

    Cons

    Very Poor Management, have camera's right over you very distrusting. Need management that cares more about their people. One high up manager made comment that he wanted his staff all to be under age 50.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Run away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at InnerWorkings full-time (more than 5 years)

    Pros

    LOL leaving them was a pro for me

    Cons

    The management is all over the board.
    I worked for them for 7 + years.
    They are the cheapest when it comes to contribution to health care plans. They had some of the worst coverage anywhere. If you worked in IL you were OK, all their other employees are left with bad programs
    They made changes to the vacation policy and my negotiated 4 weeks became 3 weeks because "that is the way it is"
    When I began, they prided themselves in that they had so many vendor-partners from which to select. Over the course of time vendors left because of poor payment history, being forced to give discounts, having a foot put on their throat to lower costs..result, crappy partners who did not care about the work
    Compensation is a joke...they can always find someone to fill your seat and you are well aware that is their attitude

    Advice to ManagementAdvice

    Hire someone..ANYONE who knows the industry. The top people have less production experience than someone just starting out! When management says "heck, print it in white" to save plate costs due to knock-outs, you know they are a total fraud.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Right arm has no idea what left arm is doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Executive in Chicago, IL
    Former Employee - Inside Sales Account Executive in Chicago, IL

    I worked at InnerWorkings full-time (more than 5 years)

    Pros

    None that comes to mind

    Cons

    Complete lack management competence. Absolutely no communication of vision or goals. Growth of company has only occurred by buying smaller companies in core competency. After acquisition is complete INWK totally disregards valued relationships that had been established by purchased company and in turn loses the business. See stick trend and how it mirrors loss if strategic customers. Worst of all acting CEO found it appropriate to sell stick at height of success knowing several large companies were in the process of firing INWK .

    Advice to ManagementAdvice

    Communicate with each other.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    No Management for Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Newark, NJ
    Former Employee - Sales Manager in Newark, NJ

    I worked at InnerWorkings full-time (more than 3 years)

    Pros

    You go out and prospect. If you bring in business, great. If you don't, you are gone.

    Cons

    They are very hands off. No support. No training. No management to go to for help. Strictly a lone wolf company. All the salesmen are very territorial. If they hear a lead, they will take it without you looking. GlenGarry Glenn Ross. Management does not care.

    Advice to ManagementAdvice

    Take more care and interest in your sales people, or just don't hire them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Run, don't walk, away from this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Chicago, IL
    Current Employee - Sales in Chicago, IL

    I have been working at InnerWorkings full-time (more than 3 years)

    Pros

    The people, especially at the "junior" levels -- hard working, driven and interesting. Too bad this is the wrong place for them.

    Cons

    No real strategic direction or vision. Senior management needs to be turned over and rebooted if this place is going to last.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Poor management, and business model is nothing new.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at InnerWorkings full-time (more than 3 years)

    Pros

    Good production folks behind the scenes. The office space in Chicago is very cool.

    Cons

    Lacking in vision and competitive edge. Innerworkings is just another print broker. Outlook is dim.

    The morals are pretty bad, where competition amongst fellow sales reps and within sales groups is encouraged to a fault. Your accounts are given no protection against management swooping in and taking them for the "benefit of the company."

    What is really lacking is a strong team dynamic, where there is enthusiasm for the company, brand, and services. This went out the window a year ago and typically follows the stock price. For example, the company holiday party is two weeks after the holidays in order to save money on the venue.

    Advice to ManagementAdvice

    Find better management starting at the top. Invest in your people in the form of training, sales getaways, awards, and bonuses. "Give a boy a fishing line and he will fish for a day, teach the boy how to fish and he eats for a liftetime."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    What a sad state of affairs...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings full-time (more than an year)

    Pros

    They cut paychecks for people who show up to work.

    Cons

    Lack of long-term strategic direction, lack of leadership, lack of morality, lack of competency, lack of value, and lacking the ability to not lack so much.

    Advice to ManagementAdvice

    Give up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Stay far away from this disaster if you want to be treated like a human being.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InnerWorkings

    Pros

    Can't think of any Pros. except they do have some great employee's.

    Cons

    Manager's in place that should not be there.
    I know of one of their locations that I think 3/4 of the staff are miserable because of their treatment by management. Most are afraid to speak up in fear of losing their lively hood!
    I'm A professional have been in this business for many years and I've never been treated with such little respect.. A company without A heart. At least at one location.

    Advice to ManagementAdvice

    Upper Management in home office needs to know more about what really goes on in
    their other locations before they loose the good employee's they have left! I'm speaking out just in hope that it will help someone else..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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